Living in the charming city of Mount Dora, FL comes with access to essential utilities like water, sewer, sanitation, and electricity. As a resident, it’s your responsibility to pay your monthly utility bill on time and in full. This comprehensive guide will walk through the various convenient ways to pay your Mount Dora utilities bill.
We’ll cover setting up online payments, paying by phone, mailing in payments, auto-draft options, fees involved, avoiding late payments, payment locations, and other bill paying tips. Whether you prefer the ease of electronic payments or mailing in a check, this article has the details you need to easily pay your Mount Dora utility bill.
Online Bill Pay
For fast and secure payment access anytime, the City of Mount Dora offers online bill pay through Invoice Cloud. Here’s how to pay your utility bill online:
One-Time Payment
For a one-time online payment
- Go to www.ci.mount-dora.fl.us and click on “Online Bill Pay”
- Select “Pay Without Registering” and enter your account number and account holder name
- Choose the amount to pay and complete checkout with credit/debit card or e-check
- A convenience fee based on the payment amount will be added
- Payment will post to your account immediately
Register an Account
To register an online account for recurring payments
- Provide your email, password, account number, and name
- Select paperless options and auto-pay settings
- Save payment methods like credit card or bank account
- Access billing history and usage data anytime
Benefits
Paying online provides:
- Instant payment posting to avoid late fees
- Automatic payments for convenience
- Paperless billing to reduce clutter
- Account management 24/7
Pay By Phone
To pay by phone, call the payment line at 844-414-4557 and follow the automated system. Provide your account number and details to process the payment.
- Fees apply for phone payments
- Debit/credit cards or e-check accepted
- Payment posts instantly after call
Pay By Mail
To pay your utility bill by mail, send a check or money order to:
City of Mount Dora
510 N Baker St
Mount Dora, FL 32757
Be sure to include your payment stub, account number, or service address for proper processing. Allow 5-7 days for mailed payments to avoid late fees. Do not mail cash.
Automatic Bank Draft
For automatic drafting of your utility bill from your bank account each month:
- Fill out the auto-draft form on your bill stub
- Attach a voided check
- Return to City Utilities via mail, email, fax, or in-person
- Payment will be drafted on the due date monthly
Pay in Person
To pay your utility bill in person with cash, check, money order or card:
City Hall
510 N Baker St
Mount Dora, FL 32757
Monday-Friday 8am-5pm
- Present your bill or account number
- Get same day payment processing
- Talk to staff about any bill questions
Avoid Late Fees
Utility bills are due by the 15th of each month in Mount Dora. Late fees apply if payment is not received on time.
Review your bill carefully as soon as you receive it to avoid missed deadlines. Consider enrolling in automatic payments to ensure your bill always gets paid on time.
If mailing your payment, allow 5-7 business days for it to reach the utility office before the due date. Utilize the online and phone payment options for instant processing.
Payment Tips & Options Summary
-
Online payments through Invoice Cloud allow one-time or recurring payments. Fees apply.
-
Phone payments are processed instantly. Service fees are charged per transaction.
-
Mailed check or money order payments require more processing time. Do not mail cash.
-
Auto-draft authorizes direct payment from your bank account monthly.
-
In person payments at City Hall provide same day processing.
Frequently Asked Questions
Below are answers to some common questions about paying your Mount Dora utility bill:
What are the fees for online/phone payments?
- Convenience fees ranging from $1.50 – $2.50 apply based on payment amount.
What forms of payment are accepted?
- Online: Credit/debit cards and bank accounts. Phone: Credit/debit cards and bank accounts. Mail: Check or money order. In Person: Cash, check, money order, or card.
When is my bill due?
- Utility bills are due by the 15th of each month.
How do I check my utility usage?
- Registering for online account access allows you to monitor daily usage.
What if I need a payment extension?
- Contact Utility Billing before the due date to discuss a possible payment arrangement if needed.
Paying your Mount Dora utility bill is fast and easy through the various options offered. Take advantage of the convenience of automatic and online payments to save time and avoid late fees. Have your account number handy and pick the payment method that fits your lifestyle. Reach out to the Utility Billing department with any other questions!
