How to Pay Your Medical Bills at Mount Sinai Health System

Dealing with medical bills can be confusing and stressful. Mount Sinai, which is one of the best health systems in New York, knows how frustrating this is. Here is a helpful guide on how to pay your Mount Sinai medical bills.

Overview of Mount Sinai Health System

First, a quick background on Mount Sinai. This acclaimed health system consists of eight hospitals, a medical school, and an expansive network of ambulatory practices throughout the greater New York region. Some of the main hospitals include:

• The Mount Sinai Hospital
• Mount Sinai Beth Israel
• Mount Sinai Morningside
• Mount Sinai West

In addition to top-notch patient care, Mount Sinai is dedicated to medical education and research through the Icahn School of Medicine. This enhances the level of expertise patients receive.

Now let’s get into the details on how to pay your medical bills at Mount Sinai

Types of Mount Sinai Medical Bills

You may get bills from more than one group when you get care at Mount Sinai, depending on the services you got. Common bill types include:

• Hospital (facility) bills: These cover room fees, equipment, supplies, and other facility charges from your hospital or clinic visit.

• Physician (professional) bills: These cover the medical services provided by your doctors, specialists, pathologists, and other providers.

• Other bills These include services like imaging, labs, ambulance, and more from third-party providers

You may receive multiple bills for a single visit It’s frustrating but required for insurance claim processing

Online Bill Pay Portal

The easiest way to pay your Mount Sinai medical bills is through their online bill pay portal. You can either search for your account by phone number or identify your specific bill type.

To start, go to the Mount Sinai website and click on “Pay My Bill” at the top. This will redirect you to the billing and payment page. Here are the main options:

• Search by Phone Number: Input the phone number listed on your bill statement to pull up your account. This allows you to view and pay bills online.

• Identify Your Bill: Select images that match the appearance of your paper bill. For example, click “Hospital Bill” if you received an inpatient statement. This will direct you to payment options specific to that bill type.

Once you access your account, you can pay immediately by credit card or setup payment arrangements. You can also update personal and insurance information.

Pay by Phone

If you prefer to pay your Mount Sinai bills over the phone, contact the number listed on your billing statement. You will speak to a customer service agent who can take your payment during normal business hours.

Some Mount Sinai hospitals also have 24/7 automated phone payment systems. So you can call to pay at any time. Just have your account information ready before calling.

Pay by Mail

To pay your medical bill from Mount Sinai by mail, detach the payment stub from your paper statement. Write a check for the balance due and mail it with the stub to the payment center address provided.

When paying this way, make sure to allow 7-10 business days for your mailed payment to reach the billing office and be applied to your account.

Financial Assistance Options

If you are uninsured or unable to afford the balance on your Mount Sinai medical bills, financial assistance is available. There are a few main options:

• Hospital Financial Aid: Mount Sinai hospitals have financial assistance programs providing discounted or free care based on your income, expenses, and eligibility.

• Physician Financial Aid: Contact your provider’s office directly about financial assistance programs they may offer.

• Government Programs: Staff can help enroll you in government-funded programs like Medicaid if qualified.

• Payment Plans: Set up manageable monthly payment plan options for your outstanding balances.

To start the process, inform hospital admission or billing staff about your financial situation. They will advise you on potential assistance programs and documentation needed.

Tips for Managing Medical Bills at Mount Sinai

• Save all statements, bills, and Explanations of Benefits from your insurance
• Record dates of service, account numbers, and phone numbers for each biller
• Don’t ignore bills – call right away if you have concerns or questions
• Keep your insurance info up to date with each provider and Mount Sinai
• Sign up for online bill pay access to easily view balances
• If uninsured, ask about charity care and financial assistance programs

Contact Information for Billing Help

Don’t hesitate to contact Mount Sinai billing offices if you need help with your medical bills.

• General Billing Questions: 212-731-3100

• Hospital Billing Office: 212-241-6500

• Online Bill Pay Technical Support: 866-682-9380

The Mount Sinai billing staff are available Monday-Friday during normal business hours to answer questions, explain charges, set up payment plans, and more.

In Summary

The key is staying organized, knowing your bill options, and reaching out for assistance if required. Mount Sinai offers accessible payment methods and financial aid programs to make healthcare affordable. Don’t hesitate to use their online portal or contact billing staff directly for personalized support.