How to Pay Your Carolinas Healthcare Bill Online

Carolinas Healthcare System now called Atrium Health is one of the largest healthcare networks in the Carolinas. They operate numerous hospitals, clinics, and physician groups across North Carolina and South Carolina. If you received care from a Carolinas Healthcare/Atrium provider, you can pay your bill quickly online through the MyAtriumHealth patient portal.

Getting Started with MyAtriumHealth

MyAtriumHealth is the online patient portal for Atrium Health. It gives you 24/7 access to your medical records, appointment scheduling, test results, health reminders, and bill pay options. To pay your Carolinas Healthcare/Atrium bill online, you’ll first need to access MyAtriumHealth.

If you already have a MyAtriumHealth account, simply go to my.atriumhealth.org and sign in with your username and password. This allows you to save payment methods for faster checkout in the future.

If you don’t have an account yet, you can either:

• Sign up for a free MyAtriumHealth account by providing some basic personal information. This takes just a few minutes.

• Pay as a guest without an account by entering your account number and other billing details.

Guest pay is quicker if you just need to make a one-time payment, but setting up a full account offers more benefits and convenience for managing your Atrium Health bills.

Locating Your Atrium Health Account Number

To pay your bill online, you’ll need your Atrium Health account number, also called the responsible party number or guarantor number. Here’s how to find it

• On your printed billing statement, usually listed under Responsible Party or Guarantor.

• By calling the billing department phone number on your statement,

• From any previous correspondence from the billing office.

• Within your MyAtriumHealth account if you’ve already registered.

If you received care at multiple Atrium locations, you may have separate account numbers for each facility. You can pay all accounts at once during online bill pay.

Understanding Your Atrium Health Bill

Before paying your Atrium Health bill online, take a moment to review the statement and understand the charges. Some tips:

• Confirm the billed services match what you received. Billing errors can happen.

• Check that your health insurance was properly billed if applicable.

• Understand what you may owe based on your insurance coverage.

• Watch for duplicate charges or services billed twice incorrectly.

• Note due dates and late fees to avoid penalties.

If your bill seems incorrect or confusing, contact the Atrium Health billing office right away to dispute charges or request more information. It’s much easier to get billing issues resolved before paying the bill.

Paying Your Atrium Health Bill Online

Once you have your account number and have reviewed your bill for accuracy, paying online through MyAtriumHealth is simple. Just follow these steps:

1. Go to my.atriumhealth.org and sign into your account or select Pay as a Guest.

2. Enter your Atrium Health account number.

3. Select Make a Payment.

4. Choose which outstanding bills you want to pay by selecting the checkbox next to each visit account.

5. Enter your payment amount for each selected bill. You can pay the full balance, minimum due, or a custom amount.

6. Select your payment method. Options include credit/debit card, bank account, HSA account, or apply financial assistance.

7. Review payment details then select Submit Payment to finish.

Once submitted, your online bill payment will typically process in 1-2 business days. You’ll receive an emailed receipt as payment confirmation. Log into your MyAtriumHealth account anytime to view your payment history.

Setting Up Automatic Payments

For recurring bills, like a monthly hospital payment plan, you can enable automatic payments through MyAtriumHealth. This securely stores your payment method to deduct funds on the scheduled due dates.

To set up automatic bill pay:

1. In MyAtriumHealth, go to the Billing section.

2. Select Payment Methods from the menu.

3. Choose Add Payment Method.

4. Enter your credit/debit card or bank account details.

5. On the account’s Bill & Payments page, select Setup/Manage AutoPay.

6. Pick which bills to auto pay and when.

Managing automatic payments for your Atrium Health bills ensures you never miss a payment. Just make sure the selected payment method always has sufficient funds on the due date.

Getting Help with Your Atrium Health Bill

Don’t hesitate to contact Atrium’s billing department if you need help understanding charges, disputing your bill, setting up payment plans, applying for financial assistance, or handling any billing issues.

You can call the billing phone number listed on your statement. The MyAtriumHealth online chat and contact form can also connect you with a billing representative for assistance.

For low income patients, Atrium Health offers charity care discounts and flexible payment plans. Submit the financial assistance application online or ask about options when speaking to a billing agent.

By reviewing your bill thoroughly, paying online through the portal, and seeking help early for billing problems, you can effectively manage your Carolinas Healthcare/Atrium Health medical bills. Timely payment keeps your accounts in good standing and avoids further collection actions.