How to Pay Your National Grid Bill Online in Long Island, NY

Paying your utility bill is a necessary chore, but it doesn’t have to be a hassle National Grid offers several convenient ways for customers in Long Island, NY to pay their gas and electric bills online, by phone, by mail or in person

As a Long Island resident and National Grid customer myself, I have tried most of the payment options they offer. In this article, I will walk through the various methods to pay your National Grid bill and highlight the pros and cons of each, based on my personal experience

Online Bill Pay

Paying your National Grid bill online is by far the quickest and most convenient option. Here are the two main ways to pay online:

Pay by Bank Account

This option lets you securely connect your checking or savings account to make one-time or recurring payments

Pros:

• Fast and easy
• Can set up automatic payments
• No fees

Cons:

• Need to have an online account
• Bank account info required

To get started, you’ll need to create an online profile on the National Grid website. This takes just a few minutes. Then you can make a payment immediately or set up recurring auto-pay.

It is easy for me to remember to pay online with my bank account because the money is taken out on the due date.

Pay by Credit/Debit Card

You can also pay by credit or debit card through National Grid’s partner site, Speedpay.

Pros:

• Make one-time payments anytime
• No need to register

Cons:

• Fees apply (up to $5.95 per transaction)
• Not as secure as bank account

Speedpay accepts Visa, Mastercard, Discover and American Express. The fees vary based on card type and payment amount. I only use this if I need to make a last-minute payment before the due date. The convenience comes at a cost.

Automated Payments

For ultimate bill paying convenience, enroll in National Grid’s Automated Payments program. This automatically deducts your bill from your bank account each month.

Pros:

• Never miss a payment
• Avoid late fees
• Can earn bill credits in some cases

Cons:

• Need to monitor bank account balance
• Can’t adjust payment amounts

I love automated payments for the peace of mind. I never stress about making my National Grid payment because it’s handled for me. Just make sure you have enough in your account each month to cover the bill.

Pay by Phone

If you prefer to speak to a real person, National Grid’s pay-by-phone option lets you make a payment via an automated system or live agent.

Pros:

• Talk through questions with an agent
• Can use bank account or debit/credit card

Cons:

• Possible long wait times
• Bank account fee per transaction

I’ve called in a few times when I had bill questions. The reps are quite helpful. Just be prepared to wait 10 minutes or more during peak call times before you speak to someone.

In-Person Payment Locations

For those who prefer to pay in cash or get a payment receipt immediately, National Grid has authorized pay stations around Long Island.

You can pay your bill at:

• National Grid walk-in office
• Retailers like 7-Eleven, Walmart, CheckFreePay, Western Union, and more

Pros:

• Pay with cash
• Get printed receipt
• Make payment at a store while running errands

Cons:

• Limited locations
• May need bill stub or account number

I like to stop by the National Grid office in Hicksville when I’m in the area to pay in person and have immediate confirmation my bill is paid. It’s quick and easy.

Pay by Mail

Sending your payment via standard mail is the most old-fashioned option, but still available.

Pros:

• Can pay with a paper check or money order
• Use the envelope from your bill

Cons:

• Slowest option – takes 7-10 days
• Risk of lost payment
• Due date constraints

I only mail my payment as an absolute last resort if I missed the online, phone and in-person cut-off dates. It takes over a week to process and carries risk of getting lost or delayed.

Tips for Paying Your Long Island National Grid Bill

To sum up, here are my top tips for paying your National Grid bill:

• Set up auto-pay from your bank for maximum convenience and no late fees.
• Pay online for quick processing without fees (bank account method).
• Use SpeedPay for instant, last-minute payments when needed (small fee applies).
• Call National Grid if you have bill questions or want to discuss payment plan options.
• Visit a National Grid office or authorized payment location if you prefer to pay in person.
• Mail your payment only as a last resort to avoid late charges.

No matter which option you choose, be sure to have your 10-digit National Grid account number handy for quick payment processing. Include your current bill stub if paying by mail.