How to Pay Your Utility Bill with Nebraska City Utilities

Living in Nebraska City? Paying your monthly utility bill to Nebraska City Utilities is easy and convenient with several payment options to choose from. As a public utility serving Nebraska City residents since 1941, NCU offers electric, water, sewer and natural gas services to the community. They make the process of paying utility bills fast and simple. This guide will cover the available payment methods, how to understand your NCU bill, and provide tips for paying on time.

Ways to Pay Your NCU Bill

Nebraska City Utilities offers several ways to pay your utility bill each month:

Pay Online

The easiest way to pay is through the NCU online bill pay system. Your account number lets you make a quick one-time payment or set up an online profile that lets you see your statements and make recurring payments. The online system accepts credit cards, debit cards or e-checks.

Pay by Phone

Call NCU at (402) 873-3353 to make a payment over the phone using a credit or debit card You will need to provide your account number.

Pay by Mail

Mail a check or money order payable to NCU at:

Nebraska City Utilities100 Central AveNebraska City NE 68410

Remember to include your remittance stub or write your account number on the payment. Allow 5-7 days for delivery.

Pay In Person

Visit the NCU office at 100 Central Ave to pay your bill in person Monday-Friday 8am-4pm. They accept cash, checks, money orders or credit/debit payments.

Bank Bill Pay

You can also set up recurring payments through your own bank’s online bill pay system, Add NCU as a payee and schedule automatic monthly payments

Budget Billing

NCU offers a Budget Billing program that averages payments over 12 months to even out seasonal spikes in utility bills. Call NCU to enroll.

Auto Bank Draft

For hassle-free payments, enroll in Auto Bank Draft which automatically debits your bill from your checking account each month. Download the form on their website and submit to NCU.

Understanding Your NCU Bill

When you receive your monthly statement from Nebraska City Utilities, here are some key elements to look for:

  • Account number – Needed for payments and inquiries

  • Service address – Verify this matches your residence

  • Billing date – Date bill was issued

  • Due date – Payment due date before late fees apply

  • Previous balance – Any past due balance

  • Payments – Record of payments since last bill

  • Meter readings – Usage for electric, water, gas, etc.

  • Current charges – Breakdown of all charges for services

  • Amount due – Total payment due for current billing period

  • Messages – Any important notices from NCU

Review the usage and charges closely each month to catch any unusual spikes that could indicate leaks or other issues. Contact NCU immediately if you see any problems.

Tips for Paying Your NCU Bill

Follow these tips for a smooth utility payment process each month:

  • Sign up for paperless e-bills through the online portal to access statements 24/7.

  • Enroll in auto bank draft or bill pay to ensure your bill gets paid on time every month.

  • If going on vacation, request a temporary due date change to avoid late fees.

  • Pay the full statement balance by the due date to avoid late fees.

  • Look into budget billing or payment plans if you need help with seasonal high bills.

  • If disputing a bill, pay in full first then file a written dispute request within 30 days.

  • Contact NCU immediately if you anticipate having trouble paying on time.

  • Low income customers may qualify for bill payment assistance programs.

Paying your utility bill doesn’t have to be a chore with the convenient options offered by Nebraska City Utilities. Monitor your account regularly and pay on time to avoid service disruptions. Reach out to the NCU team if you ever have any questions or concerns about your utility services or billing account. They are available by phone, online or in person to provide assistance. Establishing good utility payment habits benefits your household budget and keeps your essential services running smoothly.

Nebraska City Utilities Bill Pay

Example of budget calculation

Amount Billed May-00 – $98.99 Jun-00 – $108.03 Jul-00 – $112.22 Aug-00 – $137.27 Sep-00 – $143.59 Oct-00 – $109.83 Nov-00 – $102.31 Dec-00 – $176.90 Jan-01 – $200.57 Feb-01 – $169.06 Mar-01 – $153.80 Apr-01 – $113.53 Total = $1626.10 Divide by 12 Monthly Level Pay = $136.00

Level Payment Plan Overview

The level payment plan is a way for Nebraska City Utilities’ (NCU) customers to pay the same amount each month regardless of the current billing for the individual customer. This plan allows the customer to budget the same amount each month for utilities for a twelve (12) month period. NCU will use the previous twelve (12) month’s billing information and use that total divided by twelve (12) to determine the monthly level payment amount for the next year. See below for guidelines to participate in this program. If you are interested in the level payment plan please contact our business office at (402) 873-3353 or use our online form to have an application sent to you.

Utility Bill Explained

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