Most likely, the North Hudson Sewerage Authority (NHSA) takes care of your sewer and stormwater needs if you live in Hoboken, Union City, Weehawken, or West New York, New Jersey. It’s important to pay your NHSA bill on time and in full so that service doesn’t stop, but the billing process can seem hard to understand. This guide will teach you everything you need to know to understand, handle, and pay your NHSA bill.
NHSA Bill Basics
NHSA bills for sewer usage on either a monthly or quarterly basis depending on your municipality Usage charges are based on your water meter readings Stormwater charges are fixed quarterly fees based on your property type. Bills include usage charges, stormwater fees, and other municipal fees.
Bills are mailed to your address on file. You can also opt for paperless e-billing. Due dates are printed on your paper invoice or listed in your online account. Failure to pay on time incurs late fees. Service may be shut off for non-payment, requiring a reconnect fee to restore service.
Getting Started: New Service
To start new sewer service in an NHSA municipality you’ll need to complete a few steps
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Fill out an application with your name, address and contact information. This can be done online by mail, or in person.
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Pay a new account connection fee, which covers administrative costs. This ranges from $25-$100 depending on your municipality.
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Provide proof of identity and occupancy documentation, like a lease or mortgage statement.
NHSA will contact you to schedule turning on service. Your first bill will arrive within 1-2 billing cycles.
Understanding Your Bill Charges
NHSA bills itemize your usage, fees, and account status:
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Sewer usage: Based on water meter readings from your water provider, charged in hundreds of cubic feet (HCF).
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Stormwater fee: A quarterly charge based on your property type, such as single family home or commercial building.
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Municipal fees: Varies by town, may include solid waste/recycling and other services.
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Account status: Lists if your account is current or past due. Past due accounts incur late fees.
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Payment due date: This is the last day to pay before late fees apply.
Review your detailed bill charges to understand what you are being billed for each cycle. Contact NHSA with any questions.
Payment Options
NHSA offers various ways to pay your bill conveniently:
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Online: Pay by credit/debit card or e-check via NHSA’s payment portal.
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Phone: Call 201-963-6043 to pay by credit/debit card or e-check.
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Mail: Send a check or money order to NHSA’s payment center with your remittance stub.
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In person: Bring cash, check, or money order to NHSA’s customer service office.
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Auto-pay: Enroll to have payments automatically deducted from your bank account each billing cycle.
Choose the option that fits your needs and budget. Payments post to your account immediately when made online or by phone. Mailed payments take 7-10 days to process.
Financial Assistance Programs
NHSA partners with state and federal programs to offer financial assistance if you are struggling to cover the costs of essential sewer service:
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The Low-Income Household Water Assistance Program (LIHWAP) provides bill payment assistance.
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Payment plans allow you to pay your balance over an extended period of time without late fees.
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The Winter Termination Program protects eligible customers from shutoffs between November and March.
See if you qualify for these cost-savings programs by contacting NHSA and providing details on your household size, income, and expenses.
Avoid Service Disruption
To prevent service disruptions, make sure to:
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Pay your bill in full by the due date, or enroll in a payment plan if needed.
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Update your contact information if you move or change phone numbers.
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Read all notices and respond promptly if NHSA contacts you about past due balances.
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Contact NHSA immediately if you are unable to pay due to illness, unemployment, or other hardship to discuss assistance options.
With proactive communication and payment arrangements, you can avoid costly shut-offs and reconnection fees.
Changes to Your Service
Notify NHSA right away if you need to:
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Start or stop service due to moving.
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Update account information like your phone number or mailing address.
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Check possible leaks indicated by higher than normal usage.
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Verify charges if your bill amount seems unusual.
Keeping your account up to date ensures accurate billing and quick issue resolution. Update details through your online account or by calling customer service.
Key Takeaways
Understanding and paying your NHSA bill correctly helps avoid unnecessary fees and disruptions:
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Review charges closely each billing cycle. Seek clarification if needed.
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Pay on time and in full by your due date to prevent late fees.
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Enroll in auto-pay or payment plans if you need help budgeting costs over time.
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Check if you qualify for financial assistance programs to lower your bill.
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Communicate with NHSA about account changes or issues paying right away.
With a proactive approach, paying your essential sewer bill can be straightforward and affordable. Follow this guide to make the NHSA billing process quick, easy, and painless.
SETTING UP UTILITY SERVICE PROPERTY OWNERS (not rental units)
If you need to establish a new service, change service or discontinue service, you should complete this utility change form. Property owners (not rental units) may also contact either Krissy Collins or Michelle Zinkgraf in the Utility Billing Department at 715-386-4765, ext. 128 and ext. 111 or by emailing Krissy. A meter reading will need to be scheduled with charges calculated in order to close the account for the previous property owner.
All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing by using this form. All changes in the party responsible for the billing on rental properties must be submitted by the owner of the property in writing. For changes in ownership, a meter reading will be scheduled with charges calculated in order to close the account.
The City provides a notice to the owners of rental properties of unpaid utility billings within 14 days after the due date for the bill.
New Utility rates took effect in January 2022. Please follow the link that follows for more information.
The City of Hudson mails quarterly statements for water and sewer service during the third week of the following months: January, April, July and October and are due on the 15th of the following month. If you do not receive a quarterly statement by the last day of the months noted above, please contact the Utility Billing Department at the number noted above.
A regular number 10 envelope is used, with bright blue lettering indicating “UTILITY BILL ENCLOSED.” This format provides more security and confidentiality, plus space for more information.
Cash, Check or Money Order are accepted for payment at the Hudson Public Utilities, 1201 Livingston Rd, during regular business hours (8:00 a.m. to 4:00 p.m., Monday through Friday, except holidays). Please bring your stub or your bill with you.
A Check or Money Order along with your bill stub can be mailed to: Hudson Public Utilities, 1201 Livingston Rd, Hudson, WI 54016. Please allow enough time for the payment to be received by the due date.
A Check or Money Order along with your bill stub can be placed in an envelope and then deposited in our drop box. It is located on the West side of the Public Utilities building, 1201 Livingston Rd, Hudson, WI.
If you wish to have your payment automatically deducted from your checking account, please print and complete the Hudson Utilities Automatic Bill Pay Form (PDF), then return it to the City with your next utility payment.
If you would like, pay and view your bills online.
Water is one of nature’s most beautiful and life-sustaining resources. At no fault of their own many WI utility customers are facing a shut-off to their water service. This leaves them without the one life-giving resource we all take for granted. And those hardest hits are on fixed incomes juggling multiple temporary jobs, or those who lost full-time jobs in sectors hardest hit by the pandemic.
Recognizing this, funds have been made available to ensure that Wisconsinites have access to crucial resources like heat, power, and also water. If someone you care about needs a hand up, your local WI energy providers are working together to keep you safely in your home, and your water, heat, and power on.
If you are in danger of falling behind on your bills and losing your water service, please call: 1-833-426-9472
The City sends notice of delinquent utility charges to customers on October 15th of each year. If payment is not made in full by November 1st of each year, a 10% penalty is added. Any delinquent amounts not paid to the City by the end of the business day on November 15th of each year is placed on that years tax roll. Delinquent refuse collection charges due to Advanced Disposal (formerly Veolia Waste Services) will also be included. These charges will be levied against the parcel of property at the street location where the delinquent bills occurred.
QUESTIONSPlease direct questions to the Utility Billing staff at the phone number or email address in the “Contact Us” section at the top of the page.
Phone: 715-716-5751
Phone: 715-245-8877
CMAC for CSOs – North Hudson Sewerage Authority
FAQ
How do I pay my sewer bill in NJ?
How often do you pay a water bill in NJ?
How do I pay my North Hudson Sewerage Authority (NJ) Bill?
See our FAQ pages to learn more about doxo. Pay your North Hudson Sewerage Authority (NJ) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I Contact North Hudson Sewerage Authority?
Ask your billing questions directly by phone 201-963-6043, email ( [email protected]) or on their website . What types of North Hudson Sewerage Authority payments does doxo process? doxo processes payments for all North Hudson Sewerage Authority services, including Water & Sewer and others. Do you work for North Hudson Sewerage Authority (NJ)?
How much does a sewer agreement cost in Hudson?
When the sewer agreement is adopted next year, that same resident will pay about $103. The city of Hudson’s responsibility to clean the sewer system in addition to the billing of North Hudson are both contributing factors for the increase.
What does the new sewer deal mean if you live in North Hudson?
What does this new deal mean if you live in North Hudson? On average, a North Hudson resident currently pays around $64 per quarter for sewer usage, according to city administrator Aaron Reeves. When the sewer agreement is adopted next year, that same resident will pay about $103.