How to Pay Your Water Bill Online with Nrhtx in North Richland Hills, TX

Paying your water bill is a necessary chore that comes around each month for every household While writing and mailing a check works, paying your water bill online through Nrhtx is often the quickest and easiest option. The city of North Richland Hills, TX (or NRH for short) offers a few different ways to pay your water bill online or through other convenient methods In this guide, we’ll break down the different payment options available and walk through how to pay your NRH water bill online.

Overview of Nrhtx Online Water Bill Pay

Nrhtx is the online payment portal used by the city of North Richland Hills for paying water bills and other city fees or services. To pay your water bill through Nrhtx, you just need your water account number and personal details. Then you can quickly and securely pay by credit card debit card, or eCheck.

Paying online with Nrhtx allows you to:

  • Avoid mailing in a paper check each month
  • Pay 24/7 for convenience
  • Get instant payment confirmation
  • View billing history and statements
  • Set up recurring auto-pay
  • Pay by credit/debit card or eCheck

In addition to the Nrhtx online payment system, the city also offers ways to pay your water bill by phone, by mail, in person, or via drop box. However, the online method is often the quickest and most convenient way for most people.

Below we’ll take a closer look at how billing and payment works with the North Richland Hills Water Department, and walk through the steps to pay your water bill online using Nrhtx.

North Richland Hills Water Bill Payment Options

The North Richland Hills Water Department sends out water bills once per month, with about 8 different billing cycles depending on your location. Your bill will have a due date about 20 days from the bill date.

You have several options to pay your NRH water bill:

  • Online – Pay through Nrhtx portal with credit/debit card or eCheck
  • By Phone – Call the payment line at 844-531-5742
  • By Mail – Send check or money order to the payment processing PO box
  • In Person – Pay at the Water Department in City Hall
  • Drop Box – Use the drop box at City Hall
  • Third Party – Pay at authorized payment stations like Fidelity Express

Paying your water bill online with Nrhtx is the most popular option because of the convenience and instant payment confirmation. But the city provides alternative ways to pay in case you prefer mailing a check or paying in person.

Now let’s look at how to pay your North Richland Hills water bill online through the Nrhtx portal.

How to Pay Water Bill Online Through Nrhtx

Paying your NRH water bill through the Nrhtx online payment system is quick and easy. Just follow these steps:

  1. Go to Nrhtx Website – Visit to access the online payment page.

  2. Click Water Bill – On the Nrhtx payments page, click the “Water Bill” button.

  3. Enter Account Details – On the water bill payment form, enter your 10-digit water account number. You can find this on your printed water bill. Enter the service address zip code.

  4. Enter Payment Details – Select whether you want to make a one-time payment, or set up recurring payments. Enter the payment amount listed on your latest bill.

  5. Enter Billing Info – Provide your name, address, email, and phone number associated with the water account.

  6. Enter Payment Method – Select whether to pay by credit card, debit card, or eCheck. Enter the necessary card or bank account details.

  7. Review & Submit – Carefully review the payment details, terms, and water account information. Check the authorization box and then click Submit Payment.

  8. Get Confirmation – You will see a confirmation page and receive a confirmation email after submitting the payment successfully.

And that’s it! The payment will typically process instantly and you will see it reflected on your next water bill. You can log back into Nrhtx at any time to view your payment history or set up recurring payments.

Setting Up Recurring Water Bill Payments

For maximum convenience, you can enable auto-pay through Nrhtx so your water bill is paid automatically each month.

Follow the same steps to log into Nrhtx and access the water bill payment form. Before entering your payment info, check the box to “Make this a recurring payment.”

You can choose the date each month to have the payment processed automatically. This ensures you never miss a water bill payment again!

What Payment Methods Can I Use to Pay Online?

Nrhtx offers several payment methods to provide flexibility:

  • Credit Card – Visa, Mastercard, Discover, American Express
  • Debit Card – Cards with a Visa or Mastercard logo
  • eCheck – Use your checking or savings account and routing number

Credit and debit card payments are processed instantly. eCheck payments take 2-3 business days to fully process.

Credit cards do carry a small 2.5% convenience fee. Debit cards and eChecks avoid any fees.

Are There Any Fees for Paying Online?

The city does not charge any fees for using the online Nrhtx payment system. You can pay by eCheck or debit card to avoid fees completely.

If paying by credit card, there is a 2.5% card processing fee. But no fee is charged for debit cards or eChecks.

The only other fee is a $1.50 transaction fee if you pay at a third party payment station (like Fidelity Express). Paying directly through Nrhtx avoids any fees.

Saving Money on Your North Richland Hills Water Bill

If you’re looking for ways to reduce your monthly water bill in North Richland Hills, here are some money-saving tips:

  • Monitor your usage and check for leaks – this can identify waste and high usage
  • Use water-efficient fixtures and appliances – install low-flow aerators and showerheads
  • Run full loads in dishwasher and washing machine
  • Adjust sprinkler timers and water less outdoors
  • Take shorter showers and turn off water when brushing teeth
  • Apply for the utility rate discount if you qualify as a senior (65+)
  • Inquire about potential payment assistance programs if eligible

Taking some simple steps to use water wisely around your home can lead to noticeable savings on your ongoing water bills!

Troubleshooting Problems with Nrhtx Water Bill Pay

Paying your water bill through Nrhtx is usually quick and hassle-free. But here are some troubleshooting tips if you run into any problems:

  • Double check that your account number, address, and details entered match your latest water bill
  • If you get an error, try a different browser or device
  • Contact the water department if your payment won’t process for troubleshooting help
  • Make sure there are sufficient funds in your connected bank account or credit card
  • Watch for typos in account numbers or billing information entered
  • If creating an account, carefully enter matching passwords and verify your email
  • Use the forgot password link if you cannot login to an existing account

The water department staff can also provide assistance if you have any trouble setting up payments through Nrhtx online.

Can I View My Water Usage and Billing History Online?

Yes, the Nrhtx customer portal allows you to view details on your water account, including:

  • Past and current water usage
  • Water meter readings
  • Billing dates and payment history
  • Account balance
  • Scanned copies of your monthly water bills

This allows you to closely track your household water usage and review past billing periods. Usage patterns can help identify leaks or other issues.

Let Nrhtx Take the Hassle Out of Paying Your Water Bill

Hopefully this guide provided all the key details about setting up and managing online water bill payments through Nrhtx with the city of North Richland Hills.

Paying your water bill online can save time and hassle compared to mailing in paper checks. And the ability to view statements and usage information provides added convenience.

Be sure to bookmark the Nrhtx payments page at for quick access whenever your next water bill comes due. Or better yet, set up recurring auto-pay so it’s one less thing to remember each month!

Nrhtx Pay Water Bill

Please Update Your Contact Information

If you have changed your telephone number since opening your utility account, please contact our office at 817-427-6200 to provide updated information. It is important to ensure that the telephone contact information associated with your account is current. The City may contact you by telephone if:

  • a leak is identified at the property that would require water service to be temporarily turned off;
  • there is an issue with your account or payment ;
  • your account becomes delinquent, at which time the City provides notification of a pending service disconnection for non-payment; and
  • the City sends an informational broadcast to its utility customers related to water service interruptions or other water service issues in your area.

Notice of Disclosure of Water Customer Information

In compliance with HB 872 passed by the 87th Texas Legislature, personal information and information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, will now automatically be maintained as confidential by the Water Department, unless requested by the customer or otherwise required by law. Customers are no longer required to request that the Water Department maintain this information as confidential.

Customers still have the option of requesting that the information be released by completing the Customer Information Disclosure Form or submitting a written request to the Water Department. All requests must be emailed to [email protected] or mailed to Attention: Water Department, PO Box 820609, North Richland Hills, Texas 76182-0609.

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