A Guide to Paying Your Utility Bill in O’Fallon, MO

Living in the city of O’Fallon, Missouri comes with many perks for residents. But it also means you need to pay your utility bills for services like water, sewer, trash pickup and more. The city offers O’Fallon residents multiple options to easily pay utility bills online, by phone, in person and by mail.

In this comprehensive guide, we’ll walk through the various ways to pay your O’Fallon utility bill, provide tips to avoid late fees, and answer frequently asked questions. Read on to learn the simplest ways to pay your O’Fallon, MO utility bill on time and manage your account.

Overview of O’Fallon Utility Billing Services

The City of O’Fallon provides utility services for

• Water
• Sewer
• Trash pickup and recycling
• Stormwater management

Residents and businesses receive monthly utility bills for these services. Payments are due by the due date shown on your utility bill to avoid any late fees.

The city offers various payment options to provide convenience and flexibility in paying your utility bill on time. Let’s look at the most popular ways O’Fallon utility customers can pay their bills:

• Online – Fast and easy payments 24/7 through the city’s online bill pay system
• Phone – Call the automated pay-by-phone line anytime
• In person – Pay with cash, check or credit/debit card at City Hall
• Mail – Send check or money order payments via US Mail
• Auto-pay – Set up automatic monthly payments from your bank account

Benefits of Paying Your Utility Bill Online

The easiest and most convenient way for most O’Fallon utility customers to pay their bill is online through the city’s web payment system. Here are some key benefits of paying your O’Fallon utilities online:

• Quick – Takes just minutes to complete payments
• Available anytime – Access and pay your bill 24/7
• Secure – Uses encryption to protect your financial information
• Saves time – Avoid driving to City Hall or mailing payments
• Payment tracking – Get instant payment confirmations and account history
• Multiple payment options – Pay with credit/debit card, checking or savings

Paying online provides quick relief of getting that utility bill paid off your to-do list without the hassle of stamps or driving to a payment center.

Steps to Pay Your O’Fallon Utility Bill Online

Follow these steps to easily pay your utility bill to the City of O’Fallon online:

1. Have your utility account number ready

You’ll need your 12-digit O’Fallon utility account number to access your account online. Find this on your paper bill or in your online account.

2. Go to the online bill pay website

Visit https://www.municipalonlinepayments.com/ofallonmoes/utilities or pay through the city of O’Fallon website.

3. Select “Pay Without Registering”

Choose the quick “Pay without registering” option to make a one-time payment. Or sign up for an account to access advanced features.

4. Enter your utility account number

Type in your 12-digit city of O’Fallon utility account number with no dashes or spaces.

5. Choose a payment amount

Select the balance due or enter a custom payment amount. Paying at least the total due will avoid late payment penalties.

6. Enter payment details

Provide your credit/debit card, checking account, or savings account information. The system is secure and encrypted.

7. Verify payment details

Double check the amount, account numbers, and personal info before submitting payment.

8. Get a confirmation number

You’ll receive an online confirmation number and email receipt after paying your O’Fallon utility bill online.

And you’re done! By paying online, you’ve quickly and seamlessly paid your utility bill to the city of O’Fallon.

Tips to Avoid Late Fees on Your O’Fallon Utility Bill

To avoid extra late payment fees on your O’Fallon utility bill, keep these tips in mind:

• Mark your calendar for bill due dates each month
• Go paperless to get email reminders when your bill is ready
• Check account balance online to monitor what you owe
• Set up auto-pay from your bank account to pay on time every month
• Pay a few days early so payments process by the due date
• Look for billing disputes? Contact the city immediately if you see discrepancies

Setting reminders and utilizing the convenience of online payments are easy ways to avoid paying unnecessary late fees.

Other Ways to Pay Your O’Fallon Utility Bill

In addition to the online bill pay system, the City of O’Fallon offers other ways to pay your utility services bill:

Pay by Phone

Call 1-855-735-5616 anytime to use the automated phone payment system. Have your account number ready and pay by MasterCard, Visa or Discover card.

Pay in Person

You can pay your utility bill in person at O’Fallon City Hall (100 N Main St, O’Fallon, MO 63366) by cash, check, money order or credit/debit card. City Hall is open Monday – Friday, 8:30 a.m. to 4:30 p.m.

Pay by Mail

Mail a check or money order payment to City Hall with your remittance stub. Allow 5-7 business days for mailed payments to process to your account.

Set Up Auto-Pay

Forget late payments by enrolling in auto-pay through your online account. Your bill is automatically paid from your bank account each month.

FAQs About Paying Your O’Fallon Utility Bill

Do you still have questions about paying your O’Fallon utility bill? Here are answers to some frequently asked questions:

What payment methods can I use online?

You can pay your O’Fallon utility bill online using Visa, Mastercard, Discover, debit card, checking account or savings account.

When is my utility bill due?

O’Fallon utility bills must be paid by the due date printed on your monthly statement, typically around the 20th of each month.

Is there a fee to pay online?

No, the City of O’Fallon does not charge any fees for online bill payment by debit card, credit card or bank transfer.

Can I set up recurring payments?

Yes, you can log into your online account to enroll in auto-pay which automatically pays your utility bill from your bank account each month.

If I pay after hours, will my service be restored immediately?

No, service restorations can only be done during business hours. You may have to pay an after-hours reconnect fee if paying late in the day.

What do I do if I lost my paper bill?

You can view your current O’Fallon utility bill and account balance online or contact City Hall to have a copy mailed or emailed to you.

Conveniently Manage Your O’Fallon Utility Account Online

The City of O’Fallon offers a user-friendly online system for customers to easily view, pay, and manage their utility accounts. Set up an online account to:

• Pay your bill online 24/7
• View monthly statements
• Access payment history
• Enroll in paperless billing
• Set up automatic payments
• Report service issues
• And more!

Signing up is free and simple at https://www.municipalonlinepayments.com/ofallonmoes/utilities. Take advantage of all the convenient online tools to manage your O’Fallon utility account payments and usage.

Pay Your O’Fallon Utility Bill Easily Online

As an O’Fallon, Missouri resident, keeping up with your city utility bills is a necessary task. Paying your water, sewer, trash and other city services bills on time avoids extra fees and service disruptions.

The City of O’Fallon offers fast, easy online bill pay as the most convenient way for customers to pay their utility bill from home. Avoid the hassle of mailed payments or trips to City Hall by paying online instead.

Use this guide to learn the many options to pay your utility bill and manage your city of O’Fallon account online or by phone. Paying and monitoring your utility bill online is the quickest, most hassle-free way to stay on top of your monthly utility expenses.