Having access to clean, reliable water is essential for every home. As an Oildale Mutual Water Company customer it’s important to pay your water bill on time each month to avoid service disruptions. Oildale Mutual Water offers various convenient payment options to fit your needs.
Overview of Oildale Mutual Water
Oildale Mutual Water Company provides water service to over 7,500 homes and businesses in Oildale, California They supply quality drinking water from local groundwater wells and manage water infrastructure like tanks, pumps, and pipelines
As a not-for-profit mutual water company, Oildale Mutual Water is owned by its customers and run by a customer-elected board of directors. They have been serving the Oildale community since 1919.
Oildale Mutual Water Billing and Payment Terms
- Bills are issued on the 1st of each month
- Payment is due by the 10th to avoid penalties
- Accounts are billed in advance from the 1st through the end of the next month
- Metered usage is billed for the current month
- Late fees apply if payment is received after the 10th
Keeping your account current is important to avoid service disruptions.
Ways to Pay Your Oildale Mutual Water Bill
Oildale Mutual Water offers several payment options to conveniently pay your water bill:
Pay Online
The fastest and easiest way to pay is through Oildale Mutual Water’s online payment portal. You can make secure online payments using your credit card, debit card, or PayPal account.
To pay online:
- Go to www.oildalewater.com/pay-online
- Enter your account number, house number, and payment amount
- Click “Pay Now” and enter your card details on PayPal’s secure site
- A $2 convenience fee applies to online payments
Pay by Mail
Mail your payment stub along with a check or money order to:
Oildale Mutual Water Company
P.O. Box 5638
Bakersfield, CA 93388-5638
Allow 5-7 business days for mailed payments to process. Pay early to avoid late fees.
Pay by Phone
Call Oildale Mutual Water at 661-399-5516 to make a payment over the phone using your credit card or checking account details.
Pay In Person
Visit the Oildale Mutual Water office at 2836 McCray St in Bakersfield and pay with cash, check, credit or debit card. You can pay at the drive-thru window Monday-Friday from 7:30am-4:30pm. An after-hours drop box is also available.
Pay via AutoPay
Sign up for automatic monthly payments to have your bill paid automatically on the 20th from your checking account. Complete the ACH form on their website to enroll.
Pay through Your Bank
Utilize your bank’s online bill pay to securely submit Oildale Mutual Water payments. Just add them as a payee in your bank’s bill pay system.
Avoid Late Fees and Service Shutoff
Pay your water bill by the 10th of the month to avoid:
- Late payment penalties – a 10% late fee will be charged after the 10th
- Service shutoff – accounts 30+ days past due may have water shutoff
- Reconnection fees – a $35 fee to resume service after shutoff
Pay on time every month to maintain uninterrupted water service.
What to Do If You Can’t Pay on Time
Contact Oildale Mutual Water immediately if you anticipate having difficulty paying your bill on time. Communicate with them to discuss options like:
- Payment plan – arrange to pay the past due balance over time
- Payment extension – request additional time to pay the amount owed
- Deferred payment plan – delay payment due date if qualified
- Payment assistance programs – for low income customers
Work with them to avoid penalties and service interruptions. Disconnection of service will occur for accounts 60+ days past due.
Tips for Managing Your Water Account
Take advantage of Oildale Mutual Water’s online account access to conveniently manage your water service:
- Go paperless with e-bills to save paper
- View your water usage and billing history
- Update your contact information if moving
- Set up automatic monthly payments
- Monitor your account balance in real-time
Oildale Mutual Water Payment FAQs
Here are answers to commonly asked questions about paying your water bill:
What are the ways I can pay my water bill?
Oildale Mutual Water accepts payments online, by phone, mail, auto-pay, in person, and through your bank. Credit card, debit card, cash, check, money order, and bank transfers are accepted.
What do I do if I’m moving/closing my account?
Contact customer service at least 5 days before your move date to close your account. You will need to provide a forwarding address and pay any final balance due.
How can I check my account balance and billing history?
Login to your online account portal or call customer service to check your balance and view past bills.
What are the late fee and reconnection fee amounts?
Late fees are 10% of the overdue balance. The reconnection fee is $35 to restore service after shutoff for non-payment.
What if I made a payment error or overpaid my bill?
Contact customer service right away if you overpaid or made a payment mistake. They can apply a credit or process a refund.
Reliable water service is vital. Pay your Oildale Mutual Water bill on time and through a convenient method to avoid interruptions. Contact them immediately if you are ever unable to pay on time.
Pay with ACH (Automated Clearing House) Payment
You may pay with an automatic deduction from your checking or savings account each month with our ACH Payment Service.