How to Pay Your Oliver Springs Utility Bill

When you live in Oliver Springs, you know how important it is to pay your water and sewer bill every month to the town utility department. Don’t get stuck with late fees or service interruptions. If you want to pay your Oliver Springs utility bill on time every month, choose one of the easy payment options below.

Online Payment Portal

The easiest and most convenient way to pay your Oliver Springs utility bill is through the town’s online payment portal. Just go to the official Oliver Springs website at and click on the link for online payments.

You’ll need to have your account number handy to register for an online account. Once registered, you can

  • View your account details and balance due
  • Check previous payment history
  • Pay your current bill or make multiple payments
  • Set up recurring auto-pay
  • Go paperless by enrolling in e-bills

It only takes a minute to pay online, and you can do it day or night. Don’t send payments through the mail or drive across town to pay in person. Pay online for quick and easy Oliver Springs utility bill payment.

Pay In Person

If you prefer to pay your utility bill in person stop by Oliver Springs City Hall located at 717 Main Street. They accept cash, check or money order payments Monday-Friday from 8am to 4 30pm.

When you pay in person, have your bill on hand or know your account number. At the front desk, the clerks can look up your account and take your payment. They’ll provide you with a printed receipt as proof of payment.

After Hours Drop Box

For your convenience, there is an after hours drop box located on the front left side of City Hall. If you can’t make it during business hours, just place your payment (along with the bill stub or account number) in an envelope and deposit it in the locked drop box anytime. Payments left in the drop box will be collected and processed the next business day.

Pay by Mail

Sending your utility payment by mail is another option if you prefer to pay bills from home. Simply mail your check or money order along with the payment stub to:

Town of Oliver Springs
717 Main St
Oliver Springs, TN 37841

Make sure to allow 3-5 business days for standard mail delivery time so your payment arrives by the due date. Write your account number clearly on the check or stub to ensure proper crediting to your account.

Online Bank Bill Pay

Many banks and credit unions offer online bill pay services you can use to pay your Oliver Springs utility bill. Just visit your bank’s website or app and sign up for online bill pay. Then add the Oliver Springs utility as a payee, input your account details, and schedule the payments to be sent automatically each month. This can save you time and stamps.

Pay by Phone

The town has partnered with nCourt to offer a pay by phone option for your utility bills. Call toll-free 844-546-9364 anytime Mon-Sun to make a payment over the phone. You’ll just need to provide your account number, name, and address along with payment details. There is a small service fee for using the automated phone payment system.

Avoid Late Fees

Utility bills in Oliver Springs are due by the 16th of each month. Make sure to pay by the due date to avoid a late fee penalty. If your payment is not received by the 26th, your service may be disconnected, so pay on time to avoid disruption.

Assistance Programs

If you are struggling to pay your utility bill, Oliver Springs offers assistance programs for seniors and low-income residents. Contact the utility department to ask about possible payment plan options, extensions, or financial assistance programs you may qualify for. They can help avoid disconnection of your essential utility services.

Contact Information

If you ever have questions or concerns about your Oliver Springs utility account, here is the contact information:

Oliver Springs Utility Department
717 Main St
Oliver Springs, TN 37841

Phone: 865-435-7722
Email: [email protected]


Paying your Oliver Springs water/sewer bill on time doesn’t have to be difficult. Use one of the convenient payment methods above to take care of this monthly task. Reach out to the utility department staff if you need assistance managing or paying your utility account.

Oliver Springs Water Bill Pay


Connect to the water/sewer payment center.

You will need your account number to register for online payments.

  • Please note that all credit and debit cards will be charged a 2/75% processing feel (paid directly to the processing company)
  • Cash in person at City Hall
  • Check in person at City Hall
  • After Hours payment Drop box – located at the front left side of City Hall
  • Online Bill Pay through your local bank
  • Onsite Payments at Regions Bank
  • Onsite Payments at Citizen Bank
  • Water Department

    Email Water Department Physical Address 717 Main Street Oliver Springs, TN 37841 Phone: 865-435-7722 Fax: 865-435-4881 Contact to Water Department will be sent to the City Manager and forwarded on to Water Department Supervisor. Please note: After hours payment dropbox located at front left corner of City Hall. Hours Monday through Friday 8:00 am to 4:30 pm Directory

  • City Manager

    Physical Address 717 Main Street Oliver Springs, TN 37841 717 Main Street Oliver Springs TN 37841 Directions Phone: 865-435-7722 Fax: 865-435-4881 Hours Monday through Friday 8:00 am to 4:30 pm Directory

After hours Payment Dropbox located at front left end of City Hall

  • 717 Main Street
  • Oliver Springs, TN 37840
  • Fax: 865-435-4881

Billing Schedule and Payment Options

Water meters are scheduled to be read beginning on the 20th of each month. This date is subject to change based on weekend dates, holidays and weather.

Bills are scheduled to be mailed on the first business day of each month.

This date is subject to change based on weekend dates and holidays.

Bills are do by the 16th of each month. Payments received after that time will be considered late.

Payments will be considered late if received after 4:30 p.m. on the 16th of each month.

Service will be disconnected if payment is not received by the 26th of each month. Following business day if 26th falls on a weekend or holiday.

The Town of Oliver Springs currently has several options for paying you water and sewer bills. You may do so any of the following ways

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