Paying your phone, internet, or other Optus bill just got a whole lot easier. With Optus’ secure online payment system, you can view and pay your bill in just a few quick clicks. No more waiting on hold or dealing with the hassle of mailing in checks.
As an Optus customer myself, I used to dread getting my monthly bill in the mail. I’d put off opening it for days because I knew paying it would be a chore. But now that I know how to easily pay my Optus bill online, it takes less than 5 minutes each month.
In this article I’ll walk you through the simple step-by-step process of accessing your Optus account and making an online payment. I’ll also provide some tips for setting up automatic payments so you never miss a bill again. Let’s get started!
How to Pay Your Optus Bill Online in 3 Easy Steps
Paying your bill through Optus’ online payment system only takes a few minutes. Just follow these three simple steps:
Step 1: Log In to Your Optus Account
First, you’ll need to access your online Optus account
- Go to https://secure.optus.com.au/access/index.aspx?a=147942&dl=ExtPayMyBill
- Enter your Optus username and password and click “Log In.”
If you don’t already have an online account, you can easily set one up on the Optus website with just your account number.
Step 2: View Your Bill
Once logged in, you’ll see your account dashboard with an overview of your services.
- Click on “My Bill” to view your latest invoice.
- Here you can see a breakdown of charges for each service and product on your account.
Review your bill details and charges to make sure everything looks accurate before making a payment.
Step 3: Make a Payment
Now comes the easy part—actually paying your bill.
- From your bill summary page, click the “Pay Now” button.
- Choose your payment amount and method. You can pay the total current balance or make a partial payment.
- Optus accepts Visa, MasterCard, American Express, PayPal, and BPay.
- Enter your payment information and submit.
It’s that easy! Just like that, your Optus bill is paid in full (or the amount you specified) all without picking up the phone or writing a check.
Setting Up Automatic Payments
Manually paying your Optus bill every month works just fine. But if you really want to simplify things, you can set up automatic monthly payments directly from your bank account.
Here are two ways to do it:
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Direct Debit: When logged into your Optus account, navigate to “My Services” then “Billing & Payments.” Here you can fill out a form to authorize recurring automatic payments from your nominated bank account on your bill’s due date each month.
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BPay: Most Australian banks support BPay, which lets you schedule automatic bill payments. Simply set up a monthly recurring payment through your bank’s BPay system with Optus as the biller.
Automating your Optus payments ensures you never miss a payment. Just make sure you review your bill details each month even though it’s paid automatically.
Tips for Paying Your Optus Bill
To make sure paying your monthly Optus bill goes smoothly, keep these tips in mind:
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Update your payment info: If your credit card number changes or expires, log into your Optus account online to update your billing payment information. This prevents any payment issues down the road.
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Avoid late fees: Optus charges late payment fees if your bill isn’t paid on time, so set payment reminders and pay by the due date. Setting up auto-pay prevents late payments.
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Get receipts: Whether you make manual or automatic payments, Optus sends email receipts. Save these for your records to have proof of payment.
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Check usage activity: Log into your account frequently to monitor your service usage details. This helps avoid getting a surprisingly high bill due to overages.
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Contact support with issues: If you notice any incorrect charges or issues with your bill or payments, reach out to Optus customer support by phone, chat, email, Twitter, or Facebook.
Get 24/7 Support for All Your Billing and Payment Questions
But if you ever have any other billing or payment questions, Optus customer support has your back 24/7:
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By phone: Call 133 937 for assistance from Optus support staff at any time.
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Support pages: Comprehensive help articles available at https://www.optus.com.au/for-you/support/answer?id=1315
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Social media: Reach out by Twitter @Optus or Facebook @Optus
Optus makes sure paying and managing your account is always quick and easy, whether through online payments, auto-pay set up, or getting expert support.
So take control of your bill and start paying it in just minutes each month with Optus’ online payment system. It’s one less hassle in your busy life!
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