The Easiest Way to Pay Your Optus Bill Online

Paying your phone, internet, or other Optus bill just got a whole lot easier. With Optus’ secure online payment system, you can view and pay your bill in just a few quick clicks. No more waiting on hold or dealing with the hassle of mailing in checks.

As an Optus customer myself, I used to dread getting my monthly bill in the mail. I’d put off opening it for days because I knew paying it would be a chore. But now that I know how to easily pay my Optus bill online, it takes less than 5 minutes each month.

In this article I’ll walk you through the simple step-by-step process of accessing your Optus account and making an online payment. I’ll also provide some tips for setting up automatic payments so you never miss a bill again. Let’s get started!

How to Pay Your Optus Bill Online in 3 Easy Steps

Paying your bill through Optus’ online payment system only takes a few minutes. Just follow these three simple steps:

Step 1: Log In to Your Optus Account

First, you’ll need to access your online Optus account

If you don’t already have an online account, you can easily set one up on the Optus website with just your account number.

Step 2: View Your Bill

Once logged in, you’ll see your account dashboard with an overview of your services.

  • Click on “My Bill” to view your latest invoice.
  • Here you can see a breakdown of charges for each service and product on your account.

Review your bill details and charges to make sure everything looks accurate before making a payment.

Step 3: Make a Payment

Now comes the easy part—actually paying your bill.

  • From your bill summary page, click the “Pay Now” button.
  • Choose your payment amount and method. You can pay the total current balance or make a partial payment.
  • Optus accepts Visa, MasterCard, American Express, PayPal, and BPay.
  • Enter your payment information and submit.

It’s that easy! Just like that, your Optus bill is paid in full (or the amount you specified) all without picking up the phone or writing a check.

Setting Up Automatic Payments

Manually paying your Optus bill every month works just fine. But if you really want to simplify things, you can set up automatic monthly payments directly from your bank account.

Here are two ways to do it:

  • Direct Debit: When logged into your Optus account, navigate to “My Services” then “Billing & Payments.” Here you can fill out a form to authorize recurring automatic payments from your nominated bank account on your bill’s due date each month.

  • BPay: Most Australian banks support BPay, which lets you schedule automatic bill payments. Simply set up a monthly recurring payment through your bank’s BPay system with Optus as the biller.

Automating your Optus payments ensures you never miss a payment. Just make sure you review your bill details each month even though it’s paid automatically.

Tips for Paying Your Optus Bill

To make sure paying your monthly Optus bill goes smoothly, keep these tips in mind:

  • Update your payment info: If your credit card number changes or expires, log into your Optus account online to update your billing payment information. This prevents any payment issues down the road.

  • Avoid late fees: Optus charges late payment fees if your bill isn’t paid on time, so set payment reminders and pay by the due date. Setting up auto-pay prevents late payments.

  • Get receipts: Whether you make manual or automatic payments, Optus sends email receipts. Save these for your records to have proof of payment.

  • Check usage activity: Log into your account frequently to monitor your service usage details. This helps avoid getting a surprisingly high bill due to overages.

  • Contact support with issues: If you notice any incorrect charges or issues with your bill or payments, reach out to Optus customer support by phone, chat, email, Twitter, or Facebook.

Get 24/7 Support for All Your Billing and Payment Questions

But if you ever have any other billing or payment questions, Optus customer support has your back 24/7:

Optus makes sure paying and managing your account is always quick and easy, whether through online payments, auto-pay set up, or getting expert support.

So take control of your bill and start paying it in just minutes each month with Optus’ online payment system. It’s one less hassle in your busy life!


Can I pay my Optus bill online?

You can use a credit or debit card to pay your Optus bill via My Optus app or My Account, or online. You can also save your card or bank details for faster bill payments.

How do I access my Optus account online?

Once you’ve registered, use your log in email and password to log into My Account online or log into the My Optus app. Note: If you enter your mobile number and click Continue, you’ll need to log in later to gain full access to the app. Follow the instructions here to log into the My Optus app.

What is Optus 24-7 customer service number?

133 937. Looking for help? Don’t worry, we’ve got you covered. Message our dedicated team, available 24/7.

What is my Optus account number?

Finding your account number. In this article we’ll show you how to find your Optus account number via the My Optus app, My Account, from your phone and on your bill. Note: Prepaid services do not have an account number. Your account number is located on the first page of your bill, in the top right-hand corner.

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