Paying bills. It’s one of those unavoidable tasks in life that can feel like a hassle. But it doesn’t have to be! Paying your Orwell Natural Gas bill online is a quick, easy way to check this chore off your to-do list so you can get on with your day.
In this article we’ll walk through the benefits of paying your natural gas bill online and provide a step-by-step guide to paying through the Orwell Natural Gas website. We’ll also provide tips to make bill paying even simpler such as setting up automatic payments.
Why Pay Your Orwell Natural Gas Bill Online?
Paying your gas bill online through the Orwell Natural Gas website has many advantages:
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It’s fast – No more waiting in line at the post office or your bank, Payments post instantly
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It’s easy – The website is user-friendly with simple navigation. Setting up an account takes just minutes.
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It’s secure – Orwell Natural Gas uses industry-standard encryption to keep your information safe. No need to worry about checks getting lost in the mail.
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You can go paperless – By signing up for paperless billing, you’ll reduce clutter and help the environment.
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You can set up automatic payments – One less bill to remember each month! Automatic payments give you peace of mind that your payment is always on time.
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You can view payment history – Your online account stores up to 24 months of bill payment history, so you can easily track payments and budget.
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You can manage notifications – Opt in to receive reminders when your bill is ready and due date alerts so you never miss a payment.
Step-by-Step Guide to Paying Your Bill Online
Ready to start paying your gas bill online? Just follow these simple steps:
1. Set up your online account
First, you’ll need to create an online account on the Orwell Natural Gas website.
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Click “Pay My Bill Online”
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Select “New User” and enter your account number, name, email address, and create a password.
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Agree to the terms and conditions and click “Submit”.
2. Log in
Once your account is created, you can log in anytime to pay your bill.
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Enter your email and password in the “Returning Users” section.
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Click “Login”.
3. View and pay your bill
After logging in, you’ll be able to view your current bill amount due and due date.
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To pay, select your payment method – credit card or bank account.
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Enter your payment info and the amount to pay.
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Click “Continue” then “Submit Payment” to complete the transaction.
That’s it – you’ve just paid your gas bill online! The payment will typically process in 1-2 business days. You’ll receive a confirmation email with your payment details.
Tips for an Even Simpler Process
Follow these tips to make paying your Orwell Natural Gas bill a breeze:
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Go paperless – Save a tree! Opt out of mailed paper bills and access your statements electronically.
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Sign up for autopay – Set up recurring automatic payments from your bank account on your due date so you never miss a payment.
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Use account alerts – Get notified by email when your bill is ready and receive due date reminders.
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Pay a fixed amount each month – Submitting the same payment amount monthly helps budgeting. Orwell Gas offers Budget Billing to even out costs.
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Check account updates – Log in regularly to view current balance, see payment history, update settings, etc.
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Store payment information – Saving your payment details speeds up the checkout process.
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Set payment reminders – Use calendar alerts as a backup so due dates aren’t overlooked.
Let Us Know If You Need Help
Paying your gas bill online through Orwell Natural Gas is designed to be hassle-free. However, if you ever have questions or issues, customer support is available:
- Call 1-800-237-2099 Monday to Friday 7:30am – 4pm
- For emergencies, call 1-800-451-9465 24 hours a day
You can also visit the Orwell Natural Gas FAQ page at http://orwellgas.com/Payment.html or email [email protected].
The friendly and knowledgeable support team is ready to provide billing and payment assistance. Don’t hesitate to reach out!
Take Control of Your Bills
As you can see, paying your natural gas bill online is quick, convenient, and secure – no more waiting in line or stamps required!
Sign up for an Orwell Natural Gas online account to take control of your bill paying. Then use the tips above to streamline the process even further.
Paying bills on time every month helps avoid late fees and service disruptions. Plus, crossing it off your to-do list promptly can give you a sense of freedom and productivity. Try online bill pay today!
Access self-service tools and additional benefits online
What services are provided by the Customer Payment Portal?
NW Naturals new payment portal, powered by Paymentus, provides secure payment processing along with the following services:
- Payment by debit or credit card
- Pay by check
- One-time payment without logging in
- Auto Pay set-up
- Stored payment methods
- Copies of bills and payment history
- You can still pay online with an electronic check or debit or credit card at no additional cost
What features will I see?
- Mobile-friendly design for making payments on today’s most common devices easy, including mobile phone, tablet and desktop
- New, modern payment channels
- Opt-in to receive account notifications, such as email and text reminders
Is my personal information secure?
Yes. Your payment-method information is secure through Paymentus Corporation, which maintains the highest degree of physical, logical, application and channel security measures, and is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant and certified—the highest level attainable.
You have options when it comes to paying your natural gas bill.
- Credit card or debit card
- Checking account
- One-time payments without logging in
- Auto Pay
When you pay your bill online, you will be taken to our Customer Payment Portal, powered by Paymentus, designed with enhanced security features. You can easily make online payments, set up Auto Pay and view current and past bills.
Pay by text: Get text notifications when your bill is due. We will text you when your bill is ready. Then simply reply to pay. Sign in to update your account to pay by text.
Understanding Your Natural Gas Bill
FAQ
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