Paying your energy bill is an essential part of being a CenterPoint Energy customer. As the largest natural gas-only provider in the United States CenterPoint Energy serves over 4 million metered customers across 8 different states. With so many customers relying on their services, CenterPoint aims to make paying your bill as quick and convenient as possible. In this comprehensive guide we’ll walk through the various ways you can pay your CenterPoint Energy bill online, by phone, by mail or in person.
Online Payment Options
The easiest and most convenient way to pay your CenterPoint Energy bill is online through their website or mobile app Here are the online payment options available
Pay Online Through Account Login
The best way to pay online is to log into your CenterPoint Energy account online at www.centerpointenergy.com or through the mobile app. Once logged in, you can view your current balance and due date. Then, you can make a one-time payment or set up recurring automatic payments. The benefits of paying through your account are:
- Securely save your payment information for future use
- View payment history and generate statements
- Set up text/email reminders for upcoming bills
- Enroll in paperless billing
To pay online through your account, you’ll need your account number and an associated phone number or email
Pay as Guest
If you don’t have an online account, CenterPoint Energy allows you to make one-time payments as a guest through their guest pay portal. You’ll need your CenterPoint Energy account number and service address zip code.
To use the guest pay portal:
- Go to https://myaccount.centerpointenergy.com
- Click “Pay as Guest”
- Enter your account number and zip code
- Enter payment details and submit
The benefit of guest pay is you can pay immediately without logging in. The limitation is you can’t save payment methods or account info for future use.
Pay Online Through MoneyGram
CenterPoint Energy also allows online payments through MoneyGram. To use this option, go to www.moneygram.com and enter CenterPoint Energy as the payee. You’ll need your account number and service address zip code to complete the transaction.
Payments through MoneyGram have a $1.50 transaction fee. However, the funds are available immediately to credit your account.
Pay By Phone
If you prefer to talk to an agent, CenterPoint Energy offers several phone payment options:
Pay By Phone Through Customer Service
You can make a one-time payment over the phone by calling CenterPoint Energy Customer Service at 1-800-752-8036. The automated system will guide you through the process. You’ll need your CenterPoint account number, address zip code and payment details.
Phone payments through customer service have a $1.95 fee. You can pay by debit/credit card or electronic check.
Pay By Phone Through Western Union
CenterPoint Energy also allows phone payments through Western Union Speedpay. Simply call 1-888-822-0545 and provide your CenterPoint Energy account information and details to process the payment.
Payments through Western Union also have a $1.95 fee per transaction. Funds are available immediately.
Pay By Mail
To pay your CenterPoint Energy bill through the mail, simply send a check or money order payable to CenterPoint Energy to:
CenterPoint Energy
PO Box 4671
Houston, TX 77210-4671
Be sure to include your account number on the check or stub portion of your bill. Allow 5-7 days for mailed payments to process. Do not mail cash payments.
Pay In Person
CenterPoint Energy allows walk-in payments at over 200 authorized pay stations in their service areas. These locations accept cash, check or money order payments. To find an authorized pay station nearby:
- Go to www.centerpointenergy.com
- Click “In Person Payment Locations”
- Enter zip code to see locations
When paying at a retail location, you’ll need your account number. In-person payments before 5pm are posted next business day.
Payment Assistance Programs
If you are having difficulty paying your CenterPoint Energy bill, you may qualify for payment assistance. CenterPoint partners with local agencies to provide programs such as:
- Payment extensions or arrangements
- Energy efficiency upgrades
- Bill credits
- Emergency financial assistance
To explore assistance options, contact CenterPoint Customer Service or check available programs on their website under “Need Help Paying Your Bill?”. Providing supporting documents to prove eligibility may be required.
Tips for Paying Your CenterPoint Bill
- For quick processing, pay online through your account portal or the guest pay portal
- To avoid late fees, pay at least 1 day before your due date
- Sign up for paperless billing and autopay to ensure on-time payments
- Paying by debit/credit card or check has lower fees than other methods
- Update your contact information so you receive bill notifications
- Monitor your usage through your online account
- Contact CenterPoint immediately if you anticipate issues paying
Paying your utility bill on time is essential to maintaining uninterrupted service. CenterPoint Energy offers flexible options to pay online, by phone, by mail or in person. Their website provides support programs if you need assistance. Stay current on your account and explore energy saving programs to manage costs. With multiple ways to pay and customer support, CenterPoint helps keep your service flowing.
Manage and pay online
Pay your bill online or find other payment options.
Find a payment arrangement that is right for you.
Have your bill automatically deducted from your bank account.
Receive your bill by standard mail or email.
Make your bill amounts predictable.
Find resources to help with your energy bills and weatherization assistance programs.
Manage your options online by registering your free online account.
All you need is your CenterPoint Energy account number and a valid email address.com. Get started
CenterPoint Energy Explains High Bills
How do I pay my CenterPoint Energy Bill online?
To pay online, you will need your CenterPoint Energy account number. Need help finding your account number? Bank Account Use your checking or savings account. Credit Card Pay with a credit or debit card. You may pay using either a checking or savings account. You’ll need both the account number and routing number.
Will Centerpoint call a customer to make a payment?
In a release from CenterPoint, the company says they would never call a customer and demand payment over the phone to prevent disconnecting services. Nor would they ask customers to make payments with a pre-paid debit card, a form of cryptocurrency, gift cards, or third-party digital payment mobile apps.
What services does CenterPoint Energy offer?
CenterPoint Energy’s primary services include electric and natural gas. Please choose the type of information you are looking for, residential or business, so that we can provide the most relevant customer information. Next, you will select your service area. You can also choose to view information about Our Company. Cancel Residential
Who owns CenterPoint Energy?
En Español Programs and services are operated under the brand CenterPoint Energy by Indiana Gas Company, Inc. d/b/a CenterPoint Energy Indiana North, Southern Indiana Gas and Electric Company d/b/a CenterPoint Energy Indiana South and Vectren Energy Delivery of Ohio, Inc. d/b/a CenterPoint Energy Ohio in their respective service territories.