Paying your electric bill to Fairport Electric is easy and convenient with their online payment options. As a municipal utility provider for the Village of Fairport, NY, Fairport Electric serves over 17,000 customers in the Fairport area.
Read on as I walk through step-by-step how to pay your Fairport Electric bill online through their customer portal.
Accessing the Fairport Electric Customer Portal
To make an online payment to Fairport Electric you first need to access their Customer Portal online. This can be found at
https://billing.fairportnyelectric.com/onlineportal/
On the portal homepage, you will see options to pay your bill without logging in but to access the full account features you’ll want to log into your account.
Click “Sign In” in the top right corner to login.
Logging into Your Fairport Electric Account
After clicking Sign In, you will be prompted to enter your Fairport Electric account credentials.
If you have already registered, enter your username and password and click Sign In.
If you have not registered, click “Register” below the login fields to set up your online account access.
You will need your account number and an invoice number to register.
Once registered and logged in, you will be taken to your Account Overview page.
Navigating the Account Overview Page
On your Account Overview, you will see key details about your Fairport Electric account:
- Account profile details
- Balance and due date
- Payment history
- Usage history
- Interactive usage chart
Review your account details and usage here before making a payment.
Paying Your Bill Through the Portal
To pay your bill, click on the “Make Payment” button on the right side of the Account Overview screen.
This will take you to the Payment page.
On the Payment page, confirm your account and balance due.
Enter the payment amount – you can pay the total balance, make a partial payment, or pay a different custom amount.
Select whether to make this a one-time payment, or set up recurring payments.
Enter your payment method details, such as bank account or card information.
Finally, click Review and Submit Payment to complete the transaction.
You will get a confirmation page and receipt email after the payment goes through successfully.
Setting Up Auto Pay
For added convenience, you can enable Auto Pay through the Fairport Electric customer portal to have your bill paid automatically each month.
On the Make Payment page, check the box next to “Auto Pay” and enter your payment method details.
Your payment will be processed automatically on the due date each billing cycle.
You can disable Auto Pay at any time if you need to cancel or change your setup.
Managing Payment Methods
Under the Billing & Payments menu, you can manage your payment methods for online payments.
Add new bank accounts or card numbers to use for payments.
Set accounts as your default payment method.
Edit or remove existing accounts on file.
Keeping your payment methods up to date ensures seamless online bill pay each month.
Viewing Billing and Usage History
To monitor your electric usage and bills over time, visit the Account History page.
Here you can view past invoices and payment history.
Click into any invoice to see the billing details and usage for that month.
Use the usage graph to view trends over time and track high usage months.
Setting Up Account Alerts
Fairport Electric allows you to set up customizable account alerts by email, text, or voice call via their Alerts page.
Alert types include:
- Payment received
- Payment failed
- Bill ready
- Bill past due
- Balance threshold
- Outage reported
Tailor alerts to fit your needs for staying on top of your account activity and status.
Getting Account Support
If you have any issues with online bill pay or your Fairport Electric account, click on the Support menu for help resources:
- Links to frequently asked questions
- Start a live chat with customer support
- Find contact info for customer support
You can also call 585-223-9500 for Fairport Electric Customer Service support.
Benefits of Paying Online
Paying your Fairport Electric bill through their online portal has many benefits:
- Access your account anywhere 24/7
- Avoid late fees with automated payments
- Store payment methods securely
- Monitor electric usage over time
- Receive email/text notifications
- Go paperless with e-bills
- Pay one-time or recurring
- Setup is quick and easy
Save time and hassle by enrolling in online bill pay today!
Paying in Person
If you prefer to pay your bill in person, you can visit the Fairport Electric office at 31 S. Main Street, Fairport NY 14450.
Cash, check, money order, and credit card payments are accepted.
See office hours and other payment methods on the Fairport Electric website.
Online payments provide the most convenience, but they offer flexible options to suit your needs.
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FAQ
Why is Fairport Electric so cheap?
Where does Fairport Electric cover?
How do I make payments to Fairport Electric?
Click here to login to our customer service portal to make payments. Need to apply for service, please click here for further information. Sign-Up for E-billing and help preserve the environment.. Click Here The Village owns and operates Fairport Electric, one of the 47 municipally owned power companies in New York.
How do I view/update my Fairport Electric account?
Choose MY ACCOUNT (top right-hand corner of page) to view/update: Account Profile: Billing Address, Phone Numbers, Emails Account History: View bills and billing history Manage Alerts: Where alerts are sent, payment notifications, account notifications. Enter your full Fairport Electric Account Number
How are Fairport electric bills calculated?
Fairport Electric customers’ bills are computed using two factors. The first is called the base rate. For residential customers the base rate is $.04083/kilowatt hour for the first 1000 kWh used monthly. The base rate is different for commercial and industrial customers and residential customers with usage above 1000 kWh/month in winter.
Who owns Fairport Electric?
Sign-Up for E-billing and help preserve the environment.. Click Here The Village owns and operates Fairport Electric, one of the 47 municipally owned power companies in New York. More than 17,000 customers in the Village and Perinton receive considerably less expensive power than other areas – about 1/3 the rate charged by nearby utilities.