How to Pay Your Inova Medical Bill Online

Dealing with medical bills can be confusing and stressful. As one of the largest healthcare providers in Virginia, Inova serves over 2 million patients annually across its five hospitals and many outpatient care centers. With so many patients receiving care Inova processes a high volume of medical bills.

To make paying your Inova medical bill easier, Inova offers several online payment options through its patient portal, MyChart. Read on to learn all about how to pay your Inova bill online.

Overview of Paying Inova Bills Online

Inova encourages patients to pay their medical bills through the MyChart patient portal. Paying online is quick easy and secure. Here are some of the benefits of paying your Inova bill online with MyChart

• Convenience – View your bills, pay and manage payment plans all in one place.

• 24/7 Access – Pay anytime, anywhere from your computer or mobile device

• Payment Plans – Set up manageable monthly payment plans.

• Paperless Billing – Go green by opting into paperless billing.

• Payment History – Easily track your payment activity.

• Secure – Payment information is encrypted and protected.

There are two main ways to pay your Inova bill through MyChart:

1. Login to your Existing MyChart Account
2. Pay as a Guest

Below we’ll explore both options in more detail.

Paying with an Existing MyChart Account

If you already have a MyChart account set up, this is the fastest way to pay your Inova medical bills online.

Over 1 million patients use MyChart to manage their Inova healthcare online. If you already have an account, simply login at www.mychart.inova.org to view and pay bills.

When you login, you will see any outstanding balances on the homepage under “Billing Summary”. From here you can pay the full balance or set up a monthly payment plan.

To pay your bill, click on the “Pay Now” link next to the account balance. This will open the payment page. Enter your payment details including:

• Payment amount
• Credit/debit card or bank account

Once submitted, the payment will be immediately processed. You will receive a confirmation email with your payment details. The billing summary in MyChart will also reflect the updated balance.

Managing Existing Payment Plans

If you already have an active payment plan with Inova, you can manage it directly within MyChart.

To ensure there is no disruption to your automated payments, Inova recommends taking the following steps:

• Enable two-factor authentication for added security.
• Validate your current payment method is accurate.
• Review your payment plan details under “Billing Summary”.

Enabling two-factor authentication requires an extra step when logging in from a new device. This protects your account from unauthorized access.

Take a moment to confirm your payment method on file is current. You can update expired cards or change bank account information right within MyChart.

Finally, check your billing summary and account details. This will ensure your payment plan status is active. Contact Inova customer support with any questions about existing payment plans.

Paying as a MyChart Guest User

Don’t have a MyChart account? No problem. You can still easily pay your Inova medical bills online as a guest user.

To get started, go to www.mychart.inova.org and click on “Pay Bill” in the top right corner. This will open the guest payment portal.

You will need your Inova account number from your medical bill to lookup your balance. Enter this along with:

• Patient name
• Date of birth
• Email address

After entering this information, your account balance will appear. Follow the prompts to enter your payment details.

Payments made as a guest user are one-time only. You cannot setup recurring payments or access your full account history like with a MyChart login. However, it’s super quick and easy for a single bill payment.

Help Paying Inova Bills

Inova offers financial assistance programs to patients who qualify based on income and other factors. If you are struggling to pay your medical bills, Inova may be able to help.

You can initiate the financial assistance application process directly within your MyChart account. Click on “Billing”, then “Apply for Financial Help”.

This will open the application where you can submit information on your household finances. Inova’s financial counselors will then review to determine if you are eligible for any of the following assistance options:

• Discounts on hospital bills
• Payment plans
• Charity care

Inova also has dedicated financial counselors available to answer questions and help patients navigate medical bills. Call their customer service line at 571-472-5750 for personalized support.

FAQs on Paying Inova Medical Bills Online

Paying your medical bills through MyChart is quick and easy. But you may still have some questions on the process. Here are answers to a few frequently asked questions:

How will I be notified when a new bill is available?

• MyChart users will receive email and in-app notifications when a new bill is ready.

• Non-MyChart users will receive paper statements by mail.

What is the deadline for paying my Inova bill?

• Inova bills are due within 30 days of the statement date.

What if I still want a paper statement?

• You can opt-out of paperless billing and receive paper statements. Update preferences in MyChart.

What payment methods are accepted?

• Inova accepts credit cards, debit cards, HSA/FSA cards, and bank account (ACH) payments.

Is there a fee to pay online?

• There are no fees for paying your Inova bill through MyChart.

Can I call if I need help paying online?

• Yes, you can call 571-472-5750 for billing and payment help.

How long does an online payment take to process?

• Online payments are processed instantly. You will receive an email confirmation of payment.

Is my information secure on MyChart?

• Yes, MyChart uses encryption and other security measures to protect your data.

Benefits of Paying Your Inova Bill Online

As you can see, Inova offers a simple, convenient billing and payment process through MyChart. Over 1 million patients already use the portal to manage their Inova healthcare.

Paying online provides a number of benefits:

• Saves Time – Takes just minutes to pay a bill or setup a payment plan.

• Flexible Payment Options – Supports one-time payment or recurring payment plans.

• Secure – Your personal and payment information is protected.

• Transparency – Log in 24/7 to view balances and payment history.

• Accessible – Set up payments from your computer or mobile device.

• No Fees – Inova charges no convenience fees or processing fees.

• Support – Customer service agents can help with billing and payment questions.

The next time you need to pay a bill for Inova care, skip the check and envelope. Instead, login to MyChart for the fastest way to pay your Inova medical bill online.