Simplifying Payment of Your MDC Bill

Paying bills is one of those necessary evils in life that can feel like a chore. Sorting through papers, writing checks, finding stamps and mailing envelopes takes time many of us don’t have to spare these days. That’s why I’m grateful for the variety of quick and easy payment options offered by the Metropolitan District Commission (MDC) for paying your water and sewer bill.

As an MDC customer for many years, I used to drag my feet when I saw that water bill come in the mail each month. I’d put it in a pile on my desk, let it get buried under other papers, and sometimes forget to pay it on time. But ever since I signed up to pay my MDC bill online, it takes just a minute and saves me from late fees.

If you also want to streamline paying your MDC bill for water and sewer services, here are some convenient payment options to consider

Pay Online Through the Self-Service Portal

The fastest and easiest way to pay your MDC bill is through the online self-service portal at themdc.org. You can quickly create a secure online account, securely store payment information, check your balance, and pay in a few quick clicks.

I love using the portal to pay because there are no fees to use my bank account. I just log in, schedule my payment, and receive instant email confirmation. It takes less than 30 seconds to pay each month!

Set Up Recurring Auto-Pay

For maximum convenience, you can enroll in auto-pay through the self-service portal to have your MDC bill paid automatically each month. This way, you don’t have to remember to pay or worry about late fees.

With auto-pay, the amount due is simply withdrawn from your chosen bank account or charged to your credit card on the due date. Just set it up once and let auto-pay handle the rest

Pay by Phone

If you prefer to talk to a real person, you can pay your MDC bill easily over the phone using the automated payment system. Just call 860-278-7850 and follow the prompts to make a payment using your credit card, debit card or bank account.

I really only use this method as a backup if I’m in a time crunch and need to pay my bill at the last minute. But it’s nice having the option to call in a payment quickly.

Pay at a Retail Location

For cash payments, you can now pay your MDC bill at select retail stores including CVS, Dollar General, Family Dollar and 7-Eleven. Just use the MDC website to generate a QR code, bring it to the store, and pay your bill with cash.

This provides another way to pay in person if you prefer cash or don’t have a bank account. And it saves you a trip to the MDC office.

Mail In a Payment

If you prefer the old school method of mailing checks, you can certainly still pay your MDC bill through the postal mail. Just send your check or money order to the payment address printed on your bill.

Just make sure to mail your payment several days before the due date to ensure it arrives on time. Otherwise, you may incur late fees.

Drop Off Payment at a MDC Office

You can also drop off MDC bill payments in person at either of their Hartford office locations. They have secure payment drop boxes available 24/7. This is helpful if you want to hand deliver a payment.

Explore Budget Billing and Paperless Billing

In addition to payment options, the MDC offers two programs that can take convenience even further:

  • Budget Billing: Pay an averaged amount each month to avoid seasonal spikes. Your account is later reconciled annually.

  • Paperless Billing: Receive, view, and pay bills electronically rather than through mailed paper bills. Saves money and hassle.

As you can see, the MDC offers a variety of payment options to fit any schedule or preference. You can choose the method that’s fastest and most convenient for you.

Avoid Problems and Pay on Time

To avoid headaches and fees, be sure to pay your MDC bill by the due date each month. Since water and sewer services are essential, unpaid bills and disputes should be addressed promptly to avoid shut offs or other issues.

If you’re ever unable to pay on time or in full, call MDC customer service right away to discuss alternative payment arrangements. Don’t wait until after the due date. The MDC is willing to work with customers, but you have to reach out proactively.

I recommend signing up for paperless billing and keeping an eye on your account balance through the online portal. This way, you can address any billing issues quickly before they become bigger problems.

Simplify Your Life

Like most people today, I have a million things going on and scarce free time. So I appreciate how easy the MDC makes it to pay my water bill through the online portal to avoid hassles. They offer many payment choices – online, phone, mail, automatic payments – that save customers time and stress.

No more searching for stamps or trying to remember when that water bill is due! I love the convenience of paying in seconds through my online account. And I have peace of mind knowing my bill won’t be late.

If you want to simplify bill payment, check out the quick and easy options offered by the MDC. You’ll be able to cross this annoying chore off your to-do list without headaches. Try the self-service portal today and make bill pay easy!

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