How to Pay Your Molina Bill: A Step-by-Step Guide

Paying your health insurance bill on time every month is important to maintain coverage I know from personal experience that navigating the payment process can be confusing with any insurance company That’s why I wanted to write this comprehensive guide to walk you through how to pay your Molina bill correctly.

Get Familiar with Your Molina Bill

The first thing you need to do is get to know your Molina bill and learn what information it has. Your bill will include important details like:

  • Your member ID number
  • Date of service covered by the bill
  • Total amount due
  • Due date for payment
  • Your current balance

It can be hard to understand a health insurance bill, so before you pay, take the time to find these important details.

Know Your Payment Options

You have several options to pay your Molina premium bill conveniently:

  • Pay online – The fastest way is to pay on Molina’s website. You can pay directly from your bank account or by credit/debit card.

  • Pay by phone – Call Molina at (800) 400-7957 to pay over the phone using automated system or by speaking with a representative.

  • Pay by mail – Fill out the payment coupon from your paper bill and mail a check or money order,

  • Pay in person – Take your bill to an authorized payment center location to pay in cash

  • Auto pay: Put in place monthly payments that will be taken out of your bank account automatically.

Evaluate these options and choose the payment method that works best for you. Many members prefer the convenience of auto pay or pay online.

Pay Online Step-by-Step

Paying online at Molinahealthcare.com is straightforward and only takes a few minutes. Follow these steps:

  1. Go to the Molina website and click on “Member” then “Pay My Bill”

  2. Enter your member ID number and date of birth when prompted

  3. Select whether you want to pay with your bank account or card

  4. Enter your payment details including account number, security code, and billing info

  5. Carefully review the payment details to confirm the amount is correct

  6. Check the box to authorize payment and complete the transaction

  7. Keep the confirmation number or receipt for your records

And done! By paying online you can take care of your bill quickly each month.

Pay by Phone Step-by-Step

Molina also makes it easy to pay by calling their automated phone system.

To pay by phone:

  1. Call Molina at (800) 400-7957

  2. Follow the prompts to pay with automated system or opt to speak with a representative

  3. Provide your member ID number and confirm your information

  4. Enter payment details including credit/debit card number or bank account info

  5. Follow prompts to authorize and complete the payment

  6. Record confirmation number given at the end

Paying by phone is fast and gives you the option to talk to a real person if needed.

Pay by Mail Instructions

To pay your bill by mail:

  • Fill out the payment coupon from your paper statement completely

  • Write your member ID number clearly on the check or money order

  • Make the check or money order out to “Molina Healthcare”

  • Mail everything to the payment address printed on the coupon

  • Use the return envelope provided with your statement

  • Mail at least 5 business days before due date for on-time payment

This is the most time-consuming option but necessary if you prefer to pay by check.

Set Up Auto Pay

The easiest way to avoid late payments is to enroll in auto pay through Molina’s website. This automatically deducts your monthly premium from your bank account.

To set up auto pay:

  1. Login to your account on Molinahealthcare.com

  2. Under “My Plan” select “Payments” then “Auto Pay”

  3. Enter your bank account information

  4. Agree to the terms and conditions

  5. Select the date you want payments withdrawn each month

Once enrolled, you don’t have to do anything else! Your payments will be made on time each billing cycle.

What Happens If You Miss a Payment?

It’s important to know what occurs if you accidentally miss making a payment. If you miss your Molina payment, you will receive a late notice in the mail. This gives you a grace period to make the payment before your health coverage is cancelled.

If your payment is 60 days past due, your plan will be terminated retroactively back to the last day of the first month you didn’t pay. This means you could be responsible for paying medical bills!

Avoid termination by paying on time or speaking to a Molina representative if you need help. They can discuss payment plan options to keep your insurance active.

Get Help with Your Molina Bill

If you ever have questions about your bill, Molina has representatives available to help. Some reasons to contact them include:

  • You believe there is an error on your bill
  • You need more time to pay your balance
  • You want to change your payment method
  • You didn’t receive a bill and need your balance

Molina customer service can explain your bill, take a payment, and answer any other questions. Call them at (855) 885-3176 or chat with an agent on their website.

Pay Molina Bill

Choose a Molina Healthcare State

Please select one of the states in which Molina Healthcare provides services.

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The easy, worry-free way to pay your bill.

Sign in or register to get started.

Fast and secure one-time payment via InstaMed® Payment System

Call (800) 223-7242 (TTY 711) Monday – Friday 8:00 am – 6:00 pm, ET

Mail your check and the payment form that came with your invoice.

Login to your banks website and pay Molina Healthcare through the “Bill Pay” option. Use your subscriber ID as the account number.

Billing & Payment | Molina Marketplace Explainer Series

FAQ

Is Molina, Texas Medicaid?

Molina of Texas provides Medicaid recipients high-quality health coverage – resulting in better health outcomes for Texans across the state. Molina provides excellent care for Texas’ Medicaid population, while also being good stewards of Texas’ taxpayer dollars.

Is Molina IL Medicaid?

The Molina HealthChoice Illinois plan offers free medical coverage to seniors and people with disabilities, children, pregnant women, families, and adults who qualify for Illinois Medicaid.

Is Molina Healthcare the same as Medi Cal?

Molina Healthcare is a health plan for Medi-Cal members in Imperial, Riverside, San Bernardino, Sacramento, and San Diego Counties. Find your local office at http://www.dhcs.ca.gov/services/medi-cal/Pages/CountyOffices.aspx.

How do I pay my Molina Healthcare Bill?

Visit MolinaPayment.com to view the MoneyGram “Receive Code” and “Biller Name” for your state. Click the link below to find a MoneyGram location near you. Send the check and payment form that came with their invoice to (populate state mailing information.) Login to your bank’s website and pay Molina Healthcare through the “Bill Pay” option.

Does Molina Healthcare pay participating providers directly for covered services?

It is Molina Healthcare’s policy to pay Participating Providers directly for Covered Services provided to you in accordance with the contracts between the Plan and Participating Providers. However, if a Participating Provider bills the you for a Covered Service, you should contact Member Services upon receipt of the bill.

What if I Have Questions about Molina marketplace?

If you, or someone you’re helping, has questions about Molina Marketplace, you have the right to get help and information in your language at no cost. To talk to an interpreter, call 1 (855) 885-3176.

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