Paying your sewage bill is an essential responsibility for homeowners and tenants alike. With busy schedules, it can be easy to forget this recurring payment. Thankfully many municipalities now offer convenient online payment options. Read on for a simple step-by-step guide to paying your sewage bill online.
Overview of Sewage Bills
You have to pay a fee to have wastewater taken away from your home and treated. This is called a sewage bill. This wastewater contains sewage from toilets, sinks, showers and more. Municipalities run wastewater treatment plants that clean the water of pollutants before releasing it back into the environment.
Sewage bills typically cover:
- Operation and maintenance of sewer pipes and pumping stations
- Treatment costs at wastewater facilities
- Stormwater management
- Billing and customer service
Rates vary by location but are often based on winter water usage, which excludes lawn irrigation. Expect bills monthly or quarterly.
Why Pay Online
Paying your sewage bill online offers many benefits
- Convenience: Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting city offices.
- Payment tracking: View payment history and get receipts for records.
- Time savings: Online payments process instantly. No waiting for checks to clear.
- Security: Encryption and verification processes protect your data.
- Reminders: Receive email reminders when bills are due.
- Account management: Update contact info, enrollment in autopay, paperless billing and more.
Most municipalities now offer online payment systems alongside traditional in-person and mail-in options. Take advantage of the speed and simplicity of paying online.
Step 1: Locate Your Sewer Account Number
You’ll need your sewer account number to set up online bill pay. This unique identifier links to your property’s billing records.
Your account number is on your paper sewage bill. If you can’t locate a recent bill, call your municipality’s sewage billing department. Provide your name, address and phone number. The customer service representative can provide your account number.
When you open an online account, write down or take a picture of your account number.
Step 2: Visit Your Municipality’s Online Payment Website
Next, access your municipality’s online sewage bill system. Search “[City Name] pay sewage bill online” to find the right website.
Here are some examples for major cities:
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New York City: https://a826-web01.nyc.gov/PilotBOWS/
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Los Angeles: https://www.lacitysan.org/cs/groups/public/documents/document/y250/mdey/~edisp/cnt030696.pdf
Don’t see your city? Google “[Your City] sewage bill pay online” or check your municipality’s website.
Step 3: Create an Online Account
When you arrive at your city’s payment portal, look for options to “Sign Up” or “Create an Account”.
You’ll need to provide:
- Sewer account number
- Last name or business name on the account
- Service address
- Email address
- Phone number
- Password
Read all instructions carefully and complete each required field. Check your email after signing up to verify your account. You may need to click a confirmation link sent to the email you provided.
Step 4: Store Payment Method
Before paying your first bill, you’ll need to enter payment details. On your account dashboard, look for options to “Manage Payment Methods” or similar.
You can securely store:
- Credit/debit card: Visa, MasterCard, American Express, Discover
- Bank account: For direct ACH withdrawal
- Digital wallet: Google Pay, Apple Pay, PayPal
Enter your payment information, including relevant account numbers, expiration date and security codes. Follow all prompts to verify your identity and validate the method.
Step 5: Pay Your Bill
Once signed up and with a payment method stored, paying your sewage bill takes just a few minutes.
Simply log into your account, select your payment method and enter the amount due. Some systems let you schedule payments in advance or set up autopay.
After paying, you’ll receive a confirmation email with details like the payment amount, date, account balance and confirmation number. Save this for your records.
Most online portals also allow you to:
- View account history and balances
- Update contact information
- Access billing statements
- Enroll in paperless billing
- Set up recurring payments
- And more!
Troubleshooting Common Issues
While paying sewage bills online is usually quick and easy, some issues can come up. Here are solutions to common problems:
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Can’t create an account: Double check you’re using the correct sewer account number for your home/business and that all information entered matches your bill’s details. Call customer service if problems persist.
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Payment won’t process: There may be a hold on your card or insufficient funds in your bank account. Use another payment method or call your financial institution.
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Account not found: Try alternative name spellings or re-enter your account number slowly. Contact billing support for help finding your account.
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Wrong amount charged: Review your account balance before paying. If overcharged, call right away to have the extra reversed.
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No confirmation email: Check spam folders. If missing, contact support to resend the receipt for your records.
With a few simple steps, paying sewage bills online is quick and hassle-free. Sign up for online access to simplify this recurring payment.
Frequency of Entities:
sewage bill: 23
online: 16
pay: 11
account: 10
payment: 8
sewer: 7
municipality: 5
bill: 5
wastewater: 4
online payment: 4
customer service: 3
confirmation email: 3
sewage billing: 2
home: 2
property: 1
tenants: 1
transporting: 1
treating: 1
pollutants: 1
rates: 1
stormwater management: 1
winter water usage: 1
lawn irrigation: 1
mail-in options: 1
speed: 1
simplicity: 1
recent bill: 1
phone number: 1
payment history: 1
receipts: 1
data: 1
reminders: 1
enrollment: 1
paperless billing: 1
unique identifier: 1
billing records: 1
account dashboard: 1
credit/debit card: 1
bank account: 1
digital wallet: 1
identity: 1
financial institution: 1
wrong amount: 1
extra reversed: 1
spam folders: 1
Click on One of the Picture Links Below for Services or Information…
In 2016 the City implemented a new fee that will appear on your monthly sewage bill for the collection of solid waste within the City of Terre Haute. The new fee will be billed on the June 2016 bill, it will be a new line item on the bill and will be due on July 14th.
The rate is $10.25 per month and will go up $.25 on July 1, 2017 ($10.50), and again on July 1, 2018 ($10.75) and then again on July 1, 2019 ($11.00).
The fee will only be charged to service addresses that are within the city limits.
Bill dates, due dates, late fees and collections methods are the same as for Sewage Bills.
Calculating Your Sewer Bill
If you receive your water from a well your sewer fees are based on a flat rate monthly fee. Click here if you would like to view the sewer rate information.
If you receive your water from a water service provider, such as Indiana American Water Company or Seelyville Waterworks, your sewer fees are based on your water usage. Each month the water meter usage data is gathered by your water service provider and sent to TPi Billing Solutions. TPi then applies the appropriate sewer fees based on water usage data. Because the water usage bill and sewer bill are not generated at the same time you will notice that the water usage reflected on the current month’s sewer bill is the same as the usage that was reflected on last month’s water bill. Look for the Billing From Date and Billing To Date on your sewer bill to verify which month’s water usage data is being reflected.
The sewer rates per unit are not the same as the water service provider’s rates per unit, which means that your sewer bill amount likely will not match the water bill for the same service dates. Click here if you would like to view the sewage rate for metered water customers.
Do you have to pay a high water and sewage bill caused by a leak?
FAQ
How do I pay my Suffolk County sewer bill online?
How do I pay my sewer bill in NJ?
How often do you pay sewer bill in PA?
How do I pay my sewage bill online?
To perform a One-Time ONLINE payment, please have your City of Terre Haute sewage bill account number ready and click on the payment option you prefer on the left and perform a one-time electronic payment from the checking account, savings account, or, for a minimal transaction fee of $2.00 each, use the credit/debit card of your choice.
How do I pay my water & wastewater Bill?
To make a payment, you will need your account number, which is located on your water and wastewater bill. View a Sample Bill to see where your account number is located. Please note that if you wish to pay using a credit or debit card, you will be charged a convenience fee of 2.25%.
How much does it cost to pay a sewage bill?
For complete information about the payment of bills, see Sections 5.01 through 5.06 of the Sewage Ordinance and 24 V.S.A. Chapter 129. 1.02 Special Fees and Charges: a. Reconnect/Disconnect Fee: $25 during normal working hours; $100 after normal working hours, and on holidays and weekends. c.
When do I have to pay my bill?
Your minimum amount due must be paid by the last day of the current billing month by 5:00 pm (PDT) to avoid a Basic Penalty Fee. The payment system may be offline nightly between 10:00 pm and 12:00 am (PDT) for maintenance. Interested In Saving Money? There is a $4 quarterly charge for each bill issued.