How to Pay Your Oak Park, IL Water Bill Online or In Person

As a Oak Park, IL homeowner or renter, you need to make sure you pay your water bill on time. There are several easy ways to pay your water and sewer bill in the village, so you don’t have to worry about late fees or service interruptions. This guide will tell you how to pay your Oak Park water bill online, over the phone, through the mail, or in person.

Overview of Oak Park Water Billing

The Village of Oak Park bills property owners quarterly for water, sewer and refuse/recycling services. If you’re a renter, you may pay for water directly or your landlord may cover water costs as part of your rent

Water rates are evaluated annually and typically change on January 1 each year The village reads meters and sends paper bills by mail unless you opt for paperless billing

It’s important to carefully review your bill for accuracy. You can dispute any incorrect charges up to 24 months back. If you notice an unusually high water bill, it likely indicates a leak on your property that should be addressed immediately.

Pay Online

If you live in Oak Park, the easiest way to pay your water bill is through the village’s self-service portal. You can pay by credit card, debit card or electronic check. Here’s how to get started:

• Visit https://www.oak-park.us/online-services/payview-various-bills
• Click “Pay Water Bill”
• Register for an account or sign in if you already have one
• Enter your 10-digit account number and exact service address
• Select whether you want to make a one-time payment or set up recurring automatic payments
• Enter your payment details and submit

The online portal also allows you to:

• View payment history
• Update billing and contact information
• Enroll in paperless billing
• Pay by text

Online payments are fast, secure, and posted to your account immediately to avoid late fees. I recommend setting up automatic payments so your bill gets paid on time without any effort.

Pay by Phone

You can also pay your water bill over the phone by calling the village’s third-party payment processor at 844-846-8954. This automated system is available 24/7 and accepts payment by credit card, debit card or electronic check.

To make a payment, you’ll need your 10-digit account number and service address. Phone payments incur a $1.50 convenience fee.

Pay by Mail

If you prefer, you can mail your water bill payment to:

Village of Oak Park
P.O. Box 8000
Bedford Park, IL 60499

Mail a check or money order using the payment stub from your water bill. Don’t mail cash.

Allow 5-7 business days for your mailed payment to reach the village and be applied to your account to avoid late fees. Write your account number on the check memo line for faster processing.

Pay in Person

You can pay your water bill in person at Oak Park Village Hall located at 123 Madison St, Oak Park, IL 60302. Village Hall is open Monday-Friday from 8 AM to 5 PM.

Bring your water bill or know your 10-digit account number. You can pay by cash, check, credit/debit card or money order. The village also has an after-hours drop box if you can’t make it during business hours.

In-person payments are immediately credited to your account to prevent late fees or water shut-offs.

Late Payments and Disconnection

Water bills are due 26 days after they are issued. If your bill remains unpaid past the due date, a late fee of 1.5% is assessed.

You’ll receive a past due notice 20 days after the late fee is applied. If your bill remains delinquent, your water service is subject to disconnection.

To restore service, you must pay the past due amount in full plus a $50 reconnection fee ($150 after 2:30 PM). Someone must be present at the property for service to be restored.

Avoid the hassle by paying on time with auto-pay or scheduling reminders to pay your bill. Sign up for paperless billing so you never misplace a statement.

Payment Assistance Programs

If you’re struggling to pay your water bill, Oak Park offers payment plans and financial assistance:

• Payment plans – Call the water department to set up a payment plan for your past due balance. As long as you make the agreed payments, your water service will remain on.

• Water bill hardship program – Income-eligible homeowners can have a portion of their water bill forgiven. Apply through the village’s Health Department.

• LIHEAP grants – Low-income households can receive federal LIHEAP grants to help pay utility bills. Apply through the Illinois Department of Commerce.

• Additional aid – Talk to the water department about other potential sources of aid based on your situation.

Moving or Closing Your Account

When moving out of your home or apartment in Oak Park, request a final water meter read at least 5 days before your move date. Your final bill must be paid in full by cash, credit, certified check or money order.

Make sure to submit a forwarding address to get your security deposit refund (if applicable). Shut off water service at the street valve and close the account by notifying the utility billing department.