How to Pay Your OG&E Bill by Phone – A Quick and Easy Guide

Paying your OG&E energy bill over the phone is a fast, simple way to make sure your payment gets processed right away. With OG&E’s automated phone payment system, you can pay in just minutes using a debit/credit card, checking account or OG&E account

In this comprehensive guide, we’ll walk through the step-by-step process to pay your OG&E electricity bill by phone.

Overview of Paying OG&E Bills by Phone

Here’s what you need to know about paying your OG&E bill by phone

• It’s free, fast and secure

• Payments post to your account immediately

• Use debit/credit card, checking account or OG&E account

• Confirmation number provided after paying

• Available 24/7 through OG&E’s automated system

• Takes just a few minutes to pay once you call

To get started, you’ll need your 10-digit OG&E account number and payment info ready when you call.

Step-By-Step Guide to Pay OG&E Bill by Phone

Follow these simple steps:

1. Call the OG&E Automated Phone Payment Line

Dial 1-800-272-9741 – OG&E’s toll-free automated pay-by-phone number.

2. Select “Pay by Phone” Option

Press 2 on your phone to select the “Pay by Phone” option when prompted.

3. Enter Your 10-Digit OG&E Account Number

Use the keypad to input your 10-digit OG&E account number. This can be found on your monthly bill.

4. Choose a Payment Amount

Press 1 to pay the total amount due on your account, or press 2 to specify a payment amount.

5. Select Payment Method

Choose whether to pay from your bank account, credit/debit card or OG&E account credit.

6. Provide Payment Details

Enter your payment info such as card number, expiration date, bank routing number, etc.

7. Confirm Payment Details

The system will repeat your payment details – confirm they are correct.

8. Get Your Confirmation Number

You’ll receive a confirmation number for your records immediately after paying.

And you’re done! It’s that quick and easy to pay your OG&E electricity bill over the automated phone system.

Phone Payment Tips & Notes

Keep these tips in mind when paying your OG&E bill by phone:

• Call during normal business hours to speak with a representative if needed.

• Only enter payment info through the secure automated system.

• Save your confirmation number to verify the payment later.

• Payments made after 7 PM CT may take an extra day to process.

• Debit/credit card and check payments have no fee.

• OG&E account credit is applied to your bill immediately.

• If you hear your balance but can’t make a payment, your account may have issues that need addressed first. Try again later or call during business hours for assistance.

What Payment Methods Can I Use?

OG&E offers several payment methods when you pay your energy bill by phone:

Debit or Credit Card

• Visa, MasterCard, American Express & Discover accepted

Checking or Savings Account

• Must provide bank name, routing & account number

OG&E Account

• Pay from any credit balance on your OG&E account

OG&E does not charge any fees or transaction costs for pay-by-phone payments. You’ll simply pay the amount due on your bill.

Your bank or card issuer may have fees, so check with them. But OG&E does not charge extra to pay by phone.

Can I Set Up Recurring Payments?

Yes, you can establish automatic recurring payments over the OG&E pay-by-phone system. This securely pays your monthly bill automatically each month.

To set up recurring phone payments:

1. Call 1-800-272-9741

2. Press 2 for “Pay by Phone”

3. Enter your 10-digit account number

4. Select option for “Recurring Payment”

5. Provide payment amount and method

6. Confirm recurring details

Your OG&E bill will now be paid automatically each month on the due date using the payment method you selected. You can cancel or change this anytime through the automated phone system.

What Information Do I Need to Have Ready?

Before you call to pay your OG&E bill by phone, have these account details ready:

• Your 10-digit OG&E account number

• Last payment amount and date made

• Payment amount you want to make

• Payment method you want to use

• Account number, routing number, expiration date for payment method

Having this information ready speeds up the phone payment process so it takes just a minute or two.

Can I Get a Payment Receipt?

Yes, you can request an email payment receipt after paying your OG&E bill by phone. When prompted:

1. Press 2 for a payment receipt.

2. Enter your email address using the phone keypad.

3. A detailed payment confirmation will be emailed to you.

Save this receipt along with your confirmation number for records of the phone payment transaction.

You can also view payment history anytime through your online OG&E account. Sign up for an account on oge.com to access billing and payment details.

Who Do I Contact If I Have Trouble?

If you have any trouble making a payment over the automated OG&E phone system, contact customer support:

• OG&E Customer Service: 800-272-9741

• Automated Bill Pay Line: 405-272-9741

Support agents can help troubleshoot any phone payment issues during normal business hours. This ensures your OG&E bill gets paid on time.

The Bottom Line

Paying over the phone is a quick, easy way to pay your OG&E energy bill. Using the automated system, it takes just minutes to process your payment using your preferred method.

With flexible payment options, secure process and no fees, the OG&E pay-by-phone system offers convenience when making sure your bill gets paid on time each month.