How to Pay Your Proactiv Bill Online: A Step-by-Step Guide

Keeping up with your Proactiv payments is important for continuing your acne treatment plan. The good news is paying your Proactiv bill online is quick and easy. With just a few clicks, you can securely access your account and make a payment anytime, anywhere.

This comprehensive guide will walk you through the entire process of paying your Proactiv bill online, from logging in to troubleshooting potential issues. By following these simple steps, you’ll be able to pay your Proactiv bill in minutes and avoid treatment interruptions.

Why Pay Your Proactiv Bill Online?

Paying online comes with a number of advantages over mailing in payments

  • It’s fast – Make a payment instantly without waiting for a check to be delivered and processed

  • It’s secure – Proactiv uses encryption to keep your personal and payment information protected.

  • It’s convenient – Pay anytime, anywhere you have an internet connection. No stamps required.

  • It saves money – Avoid late fees by scheduling payments to process automatically each month.

  • You can set up autopay – Take the hassle out of remembering payment due dates by setting up recurring automatic payments.

  • You can go paperless – Opt out of mailed paper statements and access your account online 24/7.

Step-by-Step Guide to Paying Your Proactiv Bill Online

Ready to pay your Proactiv bill online? Follow these simple steps:

Step 1: Gather Your Information

Have these items on hand before you begin:

  • Proactiv account number
  • Proactiv account password
  • Payment method – debit card, credit card, PayPal account

Step 2: Login to Your Proactiv Account

Go to and enter your Proactiv account number and password. Then click “Login.”

This will access your Proactiv account page where you can view your balance due and make a payment.

Step 3: Select “Make Payment”

Once logged in, click on “Make Payment” in the top menu bar. This will open the payment page.

Step 4: Enter Payment Details

On the payment page, fill in the following fields:

  • Payment amount – Your account balance will show by default. Adjust to pay more or less if desired.

  • Payment method – Choose whether to pay with a credit/debit card, PayPal, or gift card. Enter the required information.

  • “Make this a one time payment” – Leave this unchecked if you want your payment details saved for future transactions. Check it if this is a one-time payment.

  • Billing address – Verify the billing address matches the payment account.

Step 5: Submit Payment

Double check that all fields are filled out correctly. Then click “Submit Payment” to complete the transaction.

You will see a payment confirmation onscreen and receive a confirmation email from Proactiv shortly after.

Tips for Paying Your Proactiv Bill Online

Follow these tips and best practices when paying your Proactiv bill online:

  • Log in regularly to check your balance due and avoid late fees.

  • Schedule recurring autopay payments for convenience and to avoid missed payments.

  • Pay a little extra when possible to pay down your balance faster.

  • Update your payment method right away if your card expires or is lost/stolen.

  • Take advantage of Proactiv payment plans and financing options to make payments more affordable.

  • Contact customer service if you need to update your billing address or account information.

Troubleshooting Payment Issues

Most Proactiv payments process smoothly, but occasional issues can arise. Try these troubleshooting tips if you have problems:

  • Verify account number – Double check you entered your Proactiv account number correctly. One wrong digit will cause issues.

  • Check card expiration – Make sure the card you are paying with has not expired. Update the details if needed.

  • Confirm billing address – Verify the billing address matches your payment account’s billing address.

  • Try a different browser – Browser conflicts can interfere with payments. Try again on a different browser.

  • Use alternate payment method – If your primary card is declined, try paying with PayPal or another card you have on file instead.

  • Call your bank – They may be able to remove any holds if they flagged the transaction as suspicious.

  • Contact Proactiv support – If you can’t resolve the issue, reach out to Proactiv’s customer service team for assistance.

Pay Proactiv Using Autopay for Convenience

For maximum convenience, sign up for automatic recurring payments. This way your Proactiv bill is paid on time every month without you having to remember.

To enable autopay:

  1. Login to your Proactiv account.

  2. Under “My Account,” select “Auto Delivery.”

  3. Choose your payment frequency – monthly, every 6 weeks, etc.

  4. Enter your payment method and billing details.

  5. Check the box to authorize recurring automatic payments.

  6. Click “Update Auto Delivery” to save your settings.

Proactiv will now automatically charge your card on file each billing cycle. Just be sure to update your payment method if that card expires or is lost/stolen.

Pay on the Go with the Proactiv Mobile App

In addition to paying online, you can also download the Proactiv mobile app for iPhone or Android to pay your bill on the go.

Within the app, you can:

  • Securely login to your Proactiv account.

  • View your current balance due.

  • Make one-time payments.

  • Set up autopay for scheduled payments.

  • Update your stored payment methods.

  • Access Proactiv support.

  • And more!

Paying through the app is just as fast and simple as paying on the website. The Proactiv mobile app provides maximum account access and bill payment flexibility.

In Summary

Paying your Proactiv bill online is the fastest and most convenient way to stay current on your payments. By logging into your Proactiv account, entering your payment details, and clicking submit, you can pay your bill in minutes from anywhere.

Enable autopay or use the mobile app for even simpler, automated payments. Just be sure to monitor your account regularly and update your payment method when necessary.

Following this straightforward process, you can avoid treatment interruptions by paying your Proactiv bill quickly and easily online. Consistent use of Proactiv as directed is important for controlling acne, so online bill pay helps ensure you never miss applications.

Pay Proactiv Bill Online

See it in action

Pay Proactiv Bill Online

How to set up Bill Pay

  • Load money to your Payactiv Visa® Card* We recommend setting up Direct Deposit before Bill Pay so that your money is in one place, all viewable in the Payactiv app. If you don’t set up Direct Deposit, you’ll have to manually transfer funds from another account to cover your bills.
  • Add a biller and pick a payment date From the Bill Pay screen, tap “add a biller”. Next, select a date you want your payment to go through. We recommend 3 days before the due date, just in case!
  • Sit back and relax! Watch your bills go through on-time, every time.

Pay Proactiv Bill Online

Online Bill Pay

How do I log in to my Proactiv account?

Good news. Logging in to your proactiv account is easy. Simply click on the Sign In link and provide your email address and password, then click the Sign In button. If you don’t have a password or don’t remember your password, please use the Forgot Password link to reset your password.

How do I contact Proactiv?

You can also call us at 1-800-309-4796. As a Proactiv member, you can track your shipments, change your shipping frequency in your next kit by logging in to your online account here. You can also call us at 1-800-309-4796.

How much does Proactiv cost?

Score! You’ll pay just $1 per day (excluding S&H) for all your skincare needs. Plus, think of all the money you’ll save when you no longer have to buy and try all kinds of products that don’t work. With proactiv, you may see results.

How does Proactiv work?

has its perks. With proactiv, you’re subscribing to consistently clear skin — and savings. No need to scramble to get your proven skincare system on time. Approximately every 12 weeks (90 days) after your first shipment, we’ll automatically deliver a new 90-day supply to your doorstep, at a bargain price well below retail.

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