Paying your utility bill on time each month is an important responsibility. PWC (Public Works Commission) serves the Fayetteville NC area with electricity water, and sewer services. They make paying your PWC bill convenient through various options like online, phone, mail, or in person.

This guide will cover all the ways you can pay your PWC bill plus tips for managing your account We’ll look at

• Online and mobile app payments
• Payment by phone
• Automatic bank draft
• Paying by mail or in-person
• Payment assistance programs
• Account management tips

Let’s get started!

Pay Online

The easiest way to pay your PWC bill is through their online account manager or mobile app You can pay one-time or set up recurring payments

Online Account Manager

• Pay at faypwc.com 24/7
• No fees for bank account payments
• Save payment methods for faster checkout

Mobile App

• Download app on Apple or Android
• Pay on-the-go with your smartphone
• Manage account, view usage, report outages

I love the convenience of paying online. It only takes a minute to log in and submit payment before the due date.

Pay by Phone

If you prefer to talk to someone, PWC offers payment by phone. Call 1-833-4PAYPWC (1-833-472-9792) to speak with a representative.

• Available 24/7
• Make one-time payment
• Set up recurring payments
• Speak to customer service

When paying by phone, there are no fees if using your bank account. Credit and debit cards incur a small convenience fee based on the transaction amount.

Sign Up for Automatic Bank Draft

For hassle-free payments, enroll in PWC’s automatic bank draft program. This automatically deducts your bill amount from your checking or savings account each month.

To enroll, call 910-223-4105. You’ll need to provide your PWC account number and bank details. On your bill due date each month, the amount will be drafted from your bank account.

The advantages of bank draft include:

• Never miss a payment
• Avoid late fees
• Easy set-up process
• Consistent payments

I like that bank draft provides peace of mind. I know my bill is always paid on time.

Pay by Mail or In-Person

If you want to mail a physical check or pay in person with cash, PWC offers several options:

• Mail – Send check or money order payable to PWC to:

  Fayetteville PWC

  PO Box 71113

  Charlotte, NC 28272-1113

• Drive-Thru – Use the drive-thru lane at the PWC customer service center during open hours

• Pay Station – Visit the 24/7 self-service pay station on site

• In-Person – Walk-in service is currently unavailable due to COVID-19

• Drop Box – Use the night drop box to leave a payment when the office is closed

The benefit of paying by mail or dropping off a payment is that you don’t have to worry about websites or apps. Just include your payment stub and the amount due.

Payment Assistance Programs

If you’re having trouble paying your PWC bill, they offer payment assistance programs and extensions for qualified customers:

• Payment arrangements – Set up a payment plan for large balances

• Extensions – Request an extension if you need more time to pay

• Utility assistance – Income-based programs help pay utility bills

Don’t hesitate to call PWC at 910-483-1382 to explain your situation if you need help. Their team can explain programs and arrangements to make paying your bill more affordable.

Tips for Managing Your PWC Account

To stay on top of your utility payments, utilize these account management tips:

• Enroll in paperless eBills to receive billing emails

• Monitor your usage through the online portal

• Change your due date annually if needed

• Sign up for billing reminders

• Check for available rebates and incentives

• Update your contact information if you move

• Report any issues with service promptly

• Track payment history to create a budget

Properly managing your account makes paying your PWC bill quicker and easier each month.

Conclusion