Paying your energy bill is an essential part of being a Stream customer. With several convenient online payment options, Stream makes it easy to pay your bill and avoid late fees. In this comprehensive guide, we’ll walk through everything you need to know about paying your Stream energy bill online.
Why Pay Online?
There are many reasons why paying online through Stream’s website or mobile app is better than paying in person or by mail:
-
It’s fast and easy – instead of writing and mailing a check or visiting a payment center, you can pay in just a few clicks from anywhere
-
Access payment history – view up to 24 months of billing and payment history all in one place to better track your energy costs.
-
Setup Autopay – take the hassle out of manually paying each month by enrolling in AutoPay.
-
Go paperless – reduce clutter and help the environment by opting into paperless billing to receive bills electronically.
-
Get rewards: If you pay online, you may be able to join rewards programs and get other money-saving benefits.
-
Online payments can be made 24 hours a day, seven days a week, even on weekends and holidays.
Paying online just makes sense with all these great benefits. Read on to learn about Stream’s specific online payment options.
Paying Through Stream’s Website
The easiest way to pay your bill online is directly through Stream’s website. Here’s how to do it:
-
Go to https://www.mystream.com/en/pay and select your state from the dropdown menu. This will take you to your state’s payment page.
-
If you already have a Stream online account, log in with your username and password. If not, click “Pay as Guest” to make a one-time payment without an account.
-
Enter your Stream account number and billing zip code. Click “Continue” to proceed.
-
Choose the account you wish to pay if you have multiple accounts. Review the balance due and enter the payment amount.
-
Enter your credit/debit card or bank account information and submit payment.
It’s that quick and easy! The payment will apply to your account immediately so you can avoid late fees.
Setting Up Reoccurring Payments
For ultimate convenience, you can enroll in AutoPay through Stream’s website to have payments automatically deducted each month. Here’s how:
-
Log into your Stream account and go to the Payments page.
-
Click on the AutoPay tab and choose the account you want to enroll.
-
Select a payment method and what day each month you want payments drafted.
-
Review and submit the AutoPay agreement.
Now your bill will be paid automatically each month! You can cancel or change your AutoPay date anytime through your account.
Paying Through the Stream Mobile App
In addition to the website, Stream offers a free mobile app for Apple and Android devices. You can download the app to conveniently pay your bill and manage your account on the go.
To make a payment through the mobile app:
-
Download and open the Stream Energy App.
-
Log into your account or choose Guest Pay.
-
Select your state and account, then enter payment info.
-
Confirm payment details and submit.
The Stream app also allows you to view billing history, monitor usage, update account settings and contact customer service. Paying through the app is secure and only takes seconds.
One-Time Online Payments Without an Account
If you don’t have a My Stream account already, you can still make a fast one-time payment online without the need to create an account.
Simply go to https://www.mystream.com/en/one-time-payment?state=TX and enter the required information:
- Account number
- Billing zip code
- Service address
- Payment details
After entering your info, complete the payment and you’re done! It’s the fastest way to pay if you don’t have online account access. Keep in mind you won’t have access to payment history or AutoPay enrollment through this method.
Payment Methods Accepted Online
Stream offers flexibility in how you can pay your energy bill online. The following payment methods are accepted:
-
Credit/Debit Cards – Visa, Mastercard, American Express, Discover
-
Bank Account – Pay easily and securely directly from your checking or savings account.
-
eCheck – Similar to bank account payments, you provide your account number and routing number.
-
Digital Wallets – such as Apple Pay, Google Pay, and Samsung Pay.
-
Cash App – Link your Cash App account to Stream and pay your bill through the app.
Whichever method you choose, your online payment will process quickly, safely and securely through Stream’s website or mobile platforms.
Online Payment FAQs
Is there a fee for paying online?
No, Stream does not charge convenience fees for online or mobile app payments. They are free!
When will my online payment be applied to my account?
As soon as your payment is successfully processed, usually within seconds, the payment will show on your Stream account.
Is paying online secure?
Yes, Stream uses advanced encryption and security measures to protect your data and prevent fraud. Online payments are more secure than mailing checks.
What if I entered the wrong payment amount?
You will need to contact Stream customer service to cancel the incorrect payment and make another payment for the proper amount owed.
What if I forget my online account username or password?
You can recover your username or reset your password right through the Stream website. Or you can pay as a guest without logging in.
Get Streamlined with Online Bill Pay
As you can see, Stream offers multiple quick, easy and secure online payment options to keep your energy service running smoothly each month. Sign up for an online My Stream account to gain access to payment history, AutoPay, paperless billing, energy usage tracking and more helpful features. Or make fast one-time guest payments without logging in.
Whichever online payment method you choose, Stream makes paying your energy bill hassle-free. Say goodbye to cards and stamps – the digital age is here with Stream online payment!