How to Pay Your UGI Bill Online: A Step-by-Step Guide

Paying your UGI bill online is a convenient way to ensure your payment is made on time each month. With just a few clicks, you can pay your natural gas or electric bill securely from your computer or mobile device. This comprehensive guide will walk you through the entire process of paying your UGI bill online using the UGI website or mobile app

Overview of Paying UGI Bills Online

UGI offers several easy online payment options to fit your needs:

• Pay in Online Account Center – Log in to your UGI online account to view your current bill and payment history. You can save payment methods for faster future payments.

• Quick Pay with Bank Account – Pay directly from your checking or savings account. You’ll need your UGI account number, zip code and bank routing/account numbers.

• Quick Pay with Card – Pay with a debit, credit card, or ATM card. Provide your UGI account number, card number, expiration date, and security code.

• Mobile App – Download the UGI Utilities mobile app on your iOS or Android device to pay on the go.

Paying online is fast, secure, and best of all – free. UGI does not charge convenience fees for online payments. You’ll receive instant payment confirmation, and your payment will post to your UGI account within 2 business days.

Step 1: Log In to Your Online Account

The easiest way to pay your UGI bill online is by logging in to your online account center.

• Go to www.ugi.com and click on Log In in the top right corner.

• On the login page, enter your username and password and click Log In.

• If you don’t already have an online account, click Register to create one. You’ll need your UGI account number and an email address.

Once logged in, you’ll be able to view your current balance, make a payment, see past bills and payment history, update payment methods, enroll in autopay, and more.

Step 2: Select a Payment Method

Under the Payments tab, you have the option to pay by card, checking account, or savings account.

For credit/debit cards, enter your card number, expiration date, and security code.

For bank accounts, you’ll need to provide your account number and routing number.

Your payment method will be saved for future online payments. You can update or remove saved payment methods under Payment Options.

Step 3: Enter Payment Details

On the payment screen:

• Verify your account number, service address, and account balance.

• Enter the payment amount. You can pay the total balance, minimum due, or a custom amount.

• Select a payment date up to 30 days in the future. Payments will process on the date selected.

• Click Continue to proceed.

Step 4: Review and Submit Payment

Carefully review the payment details on the next page. Verify your payment method, amount, and processing date.

If everything looks correct, check the box to agree to the terms and conditions and click Submit Payment.

You’ll see a confirmation page with your payment details and confirmation number. An email confirmation will also be sent. Keep this for your records in case you need to contact UGI about your payment.

And that’s it! By paying online through your UGI account, you’ve ensured timely payment without stamps, checks, or trips to a payment center.

Pay Without Logging In (Quick Pay)

If you prefer not to create an online account, UGI offers a convenient Quick Pay option:

On UGI Website:

• Go to www.ugi.com/payments and click on Quick Pay.

• Select your payment method and enter your UGI account number, zip code, and payment details.

On UGI Mobile App:

• Download the UGI Utilities mobile app on your device.

• Launch the app and tap Pay My Bill.

• Select Quick Pay and follow the prompts to complete payment.

With Quick Pay, your information will not be saved for future payments. However, you can still pay your bill conveniently without having to log in.

Pay by Phone

If you prefer to speak to a live agent, you can pay your UGI bill by phone at 1-800-276-2722.

To pay by credit/debit card, select option 3-1-3-2 after choosing your language preference.

To pay from a bank account Monday-Friday 8am-5pm, select option 3-1-3-1 after choosing your language.

You’ll need to provide your UGI account number and payment details over the phone. Service fees may apply to phone payments.

Pay by Mail

To pay by check or money order via mail, write your UGI account number on the payment and send to:

UGI Utilities, Inc.
P.O. Box 15503
Wilmington, DE 19850-5503

Allow 5-7 days for mailed payments to process. Include your payment stub to speed up processing.

Pay in Person

You can pay your UGI bill in person at authorized CheckFreePay locations. Bring your UGI account number, and note that third-party fees may apply.

In-person payments can take 1-3 days to process due to verification and collection time. For fastest processing, pay online or by phone instead.

Avoid Late Fees

To avoid late fees, make sure your payment is submitted by the due date shown on your bill.

If paying close to your due date, choose an online or phone payment method so your payment is received and processed immediately.

If your service is at risk of being disconnected, call 1-800-276-2722 after paying online and provide your confirmation number as proof of payment.

Get Payment Help

If you’re struggling to pay your bill on time, UGI offers payment assistance programs and flexible payment plan options.

Contact UGI customer service to discuss bill payment assistance, customized payment arrangements, budget billing, and more ways to manage your account.

Paying your UGI gas or electric bill online is the most convenient and secure way to stay on top of your payments each month. With multiple options like online account access, Quick Pay, phone payments, and the mobile app, you can choose the best payment method for your needs.

Be sure to pay your balance in full each month and on or before the due date to avoid any late fees. Reach out to UGI if you need help managing payments. Keep this guide handy for easy reference on how to pay your UGI bill online or by phone, 24/7.