Having access to clean, reliable water is essential for every home and business. Paying your monthly water bill is how you keep your service running smoothly. The City of Greensboro offers a simple online payment option for residents and businesses to pay their water bill quickly and securely from anywhere. This comprehensive guide will walk through everything you need to know about paying your Greensboro water bill online.
About Greensboro Water Resources
The Water Resources Department provides drinking water and sewer service to the City of Greensboro in North Carolina They serve over 285,000 residents across 130 square miles
Greensboro Water Resources offers an online account portal and online bill pay to provide customers with convenient digital account management. You can view your water usage and charges, monitor your payment history and pay your water bill completely online in just minutes.
Benefits of Paying Your Water Bill Online
Paying your Greensboro water bill online has many advantages over paying in person, by phone, or by mail:
- Fast – Make instant payments 24/7
- Easy – Simple online account login and payment screens
- Secure – Site uses encryption to protect your financial data
- Paperless – Reduce waste and clutter with digital payments
- Mobile – Pay on your smartphone or tablet anywhere
- Automatic – Set up recurring payments to avoid late fees
Online payments through Greensboro Water Resources are processed immediately for fast crediting to your account. You skip the drive time, parking costs, long wait times, and postage fees. Just log in and pay in minutes!
How to Pay Your Water Bill Online in Greensboro
Follow these simple steps to pay your water bill online with Greensboro Water Resources:
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Visit the online bill pay website: https://www.greensboro-nc.gov/?navid=607
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Click “Pay Water Bill Online” to enter the payment portal.
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Click “Register” if it’s your first time. Enter your account number, email, and create a password.
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Check your email for a verification code and enter it. Click “Login”.
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Returning users enter your email and password to log in.
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Select your water account, enter the payment amount, and submit.
The payment will instantly process using your selected method. You’ll receive a confirmation email with details of the transaction. It’s that quick and easy!
Tips for Paying Your Water Bill Online
Follow these tips for smooth online bill payment:
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Have your water account number handy when you first register.
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Save your login email and password in your browser for fast access.
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Schedule recurring payments to avoid missing due dates.
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Go paperless and get billing reminders by email.
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Update your payment method details if your card number or expiry changes.
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Contact Greensboro Water Resources support if you have login or payment issues.
Other Ways to Pay Your Water Bill
If you prefer not to pay your water bill online, Greensboro offers these alternate payment methods:
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By phone – Call 336-373-2489 to pay using the automated system or with a customer service agent.
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By mail – Send your check or money order to the payment mailing address.
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In person – Pay by cash, check, or credit/debit card at the Greensboro office.
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Automatic bank draft – Setup recurring payments from your checking or savings account.
Paying online is typically the fastest and most convenient way, but choose the option that works best for your needs.
Avoid Late Fees and Service Disruption
Be sure to pay your Greensboro water bill in full and by the due date printed on your statement. Late payments incur penalties and extended nonpayment can result in water service interruption.
Staying current on your account ensures uninterrupted water service while saving you money by avoiding late fees. Online bill pay makes it easier to remember to pay on time.
Account Management Features
With your online Greensboro Water Resources account you can do more than just pay your bill. Additional features include:
- Monitoring your daily and monthly water usage
- Viewing current charges and account balance
- Signing up for paperless billing and auto-pay
- Receiving email/text notifications about your account
- Submitting meter readings
- Messaging customer service
So your online account allows you full self-service access to manage your Greensboro water service.
To make sure your power or water doesn’t get cut off, remember:
- Pay close attention to bills and notices. It’s easier and less expensive to avoid having your utility service cut off than it is to pay to get it reconnected.
- If you’re having trouble paying, contact the company. Let the company know that you are concerned about late bills and they’re more likely to work with you.
- Pay in installments. You may be able to work out an installment plan that will give you up to six months to pay off past-due charges. Under the plan, part of each monthly payment you make will go toward past charges, and the rest will pay for current services. A utility company is not required to apply your deposit toward a late bill unless you are closing your account.
Termination of Utility Service: Know your rights as a consumer. The North Carolina Utilities Commission sets the rules for public utility companies, including rates, billing and disconnection procedures.