Dealing with medical bills can be confusing especially when you have multiple statements coming from different providers. At Wellstar we want to simplify the process as much as possible. This article will walk you through the different options for paying your Wellstar medical bills quickly and easily.
Understanding Your Wellstar Bill
After receiving care at a Wellstar facility you’ll get separate bills for different services
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Hospital Bill – Covers room fees, medications, supplies, nursing care, etc. during an inpatient stay.
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Physician Bill – Bills for doctors’ professional services like surgical procedures, interpreting test results, anesthesia, etc.
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Outpatient Bills – For services like labs, imaging, clinic visits, and emergency care.
Review your statements closely and contact Wellstar if you have any questions. Out-of-pocket payment estimates are due upfront before receiving care.
When to Expect Your Wellstar Bill
Bills are usually sent within 30 days of discharge for inpatient services or within 7 days for outpatient services.
You may receive separate statements on different schedules depending on the provider. Physician bills, for example, often take longer to generate.
If you haven’t received a bill within 45 days, reach out to Wellstar so we can resend it or check on the status.
Ways to Pay Your Wellstar Medical Bill
Wellstar offers several convenient payment options:
Online Bill Pay – Log into your MyChart account to pay hospital and physician bills online.
Pay by Phone – Call the number on your statement to pay over the phone.
Pay In Person – Visit the billing office at the facility where you received care.
Pay by Mail – Mail a check or money order with your remittance slip.
Set Up Recurring Payments – Auto-pay automatically deducts from your bank account each month.
Choose the option that works best for you to pay off your balance. Wellstar also offers payment plans if needed.
Paying Online Through MyChart
The easiest way to pay your Wellstar bill is through your MyChart patient portal account.
If you already have a MyChart account:
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Log into MyChart
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Go to the Billing tab
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Select your statement and click Pay Now
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Enter payment details and submit
To pay as a guest without an account:
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Go to mychart.wellstar.org
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Enter the guarantor account number from your statement
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Select your visit and click Continue
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Provide payment information and pay
Online bill pay lets you securely pay any Wellstar medical bill 24/7. You’ll receive email receipts and can view payment history.
Paying Over the Phone
You can pay your Wellstar bill easily over the phone by calling the number listed on your statement. Have the following information ready:
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Your account number
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Guarantor account number
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Bill amount
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Credit/debit card or bank details
A representative will guide you through the automated payment system. Payment will be immediately applied to your account and confirmation sent.
Paying by Mail
To pay your Wellstar bill by check or money order:
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Make checks payable to Wellstar Health System
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Include your account number on the check
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Include the payment remittance slip
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Mail to the address on your statement
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Allow 7-10 days for processing
Just fill out the payment slip, enclose payment, and drop in the mail for easy bill payment.
Setting Up Recurring Payments
For hassle-free bill payment, sign up for auto-pay through MyChart. Your payment method on file will be charged each month for any outstanding balances.
You’ll never miss a payment deadline again! Just set it and forget it.
Getting Help Paying Medical Bills
If you are struggling to pay your Wellstar medical bills, you may qualify for financial assistance. Wellstar offers:
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Payment plans with low monthly amounts based on your situation
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Discounted care for qualified low-income patients
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Medicaid application assistance
Start the process by completing the Financial Assistance Application on the Wellstar website or speaking to a financial counselor.
Keep Your Account in Good Standing
To avoid late fees and collection actions:
✔️ Provide accurate insurance information upfront
✔️ Pay account balances promptly
✔️ Set up payment plans or assistance if needed
✔️ Update billing address and contact information
With multiple bills coming your way, staying organized goes a long way! Let Wellstar know if you have any address or billing changes.
We’re Here to Help with Your Medical Bills
Navigating medical bills can be overwhelming at times. Wellstar aims to simplify the process as much as possible. We offer quick, easy payment options and financial assistance programs to help patients. Don’t hesitate to reach out if you need guidance on paying your Wellstar medical bills. Our caring billing team is always happy to help!
Partnership/Sponsorship and Speaker Requests
To submit a request for partnerships/sponsorships or Wellstars speakers bureau, please use our online application.
Virtually visit a Wellstar primary care or specialty medicine expert on any device, whether you’re already a patient or in need of new care.
Questions? We can help!
Monday – Friday, 7 AM – 4:30 PM
Our patients are the center of everything we do. Were nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.
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FAQ
What is the phone number for Wellstar MyChart?
What is payment MD?
What is the HR number for Wellstar Health System?
How do I pay my WellStar medical bills online?
Paying your bills—especially when you receive separate bills from different providers and for different services—can be confusing. That’s why we’ve designed our online bill portal to make it easier than ever before. To pay for services performed by a Wellstar employed physician or at a Wellstar hospital, sign-in to MyChart. Still Have Questions?
Does WellStar Health System offer financial assistance?
As a not-for-profit, we offer financial assistance so medically necessary healthcare is available to every person who needs it. WellStar Health System is committed to providing financial assistance to patients who have sought medically necessary care at Wellstar Health System but have limited or no means to pay for that care.
How do I pay for services performed by a WellStar employed physician?
To pay for services performed by a Wellstar employed physician or at a Wellstar hospital, sign-in to MyChart. Still Have Questions? If you can’t find your statement, still need help with detailed billing questions or want information on financial assistance, our skilled and caring team is ready to help.
Does WellStar provide emergency medical care?
Wellstar will provide emergency medical care to all individuals, regardless of their ability to pay or eligibility under the Community Financial Assistance Policy.