How to Pay Your PECO Energy Bill Online, By Phone, or In-Person

As an electric and natural gas utility serving over 1.6 million customers in Pennsylvania, PECO aims to make paying your monthly energy bill as quick and convenient as possible. PECO offers flexible online phone mail, and in-person payment options to fit any schedule or preference. Read on to learn the easiest ways to pay your PECO electricity or gas bill before the due date each month.

Pay Online Through My Account

The fastest way to pay your PECO bill is through their online My Account portal. My Account allows you to securely view and pay your bill 24/7.

To use My Account simply go to peco.com and click “Register” to set up your online login credentials. You’ll need your PECO account number to register.

Once you have a My Account login, you can:

• View current and past billing statements
• Make one-time payments from checking/savings or credit/debit cards
• Set up AutoPay for automatic monthly payments
• Go paperless by enrolling in eBills
• Check daily usage trends and see bill estimates
• And more!

Paying through My Account posts immediately to avoid late fees. You can pay one-time or schedule future-dated payments. It’s the most convenient way to pay your PECO bill anytime.

Pay by Phone

To pay your PECO bill by phone, call 1-800-494-4000 and follow the payment prompts. You’ll need your account number handy. PECO accepts payments by credit/debit card, check, or money order over the phone.

A $2.95 convenience fee applies to phone payments. However, it allows fast processing to avoid late fees if your bill is due soon. Phone payments post to your account immediately after the call.

Pay by Mail

Mail-in payment is a simple option if you prefer to pay your PECO bill by check or money order. Simply write your PECO account number on the payment and return in the pre-addressed envelope that came with your bill.

Important tips for mailing PECO payments:

• Allow 5-7 business days for delivery and processing to avoid late fees.

• Send to PO Box 37629 in Philadelphia, PA 19101-0629 for standard mail.

• Use PO Box 8497 in Philadelphia, PA 19101-8497 for overnight/express payments.

Don’t mail checks on your due date, as processing takes several days. Mail early to ensure on-time posting.

Pay in Person

To pay your PECO bill in cash, you can visit an authorized in-person payment location. There are over 130 payment locations in PECO’s service area, including:

• 7-Eleven
• CVS Pharmacy
• Dollar Tree
• Kroger
• Walmart
• And more

Visit the PECO website and enter your ZIP code to find payment locations near you. In-person payments post to your account immediately to prevent late fees.

You can also pay at a PECO customer service center with cash, check, or money order. Locations are available in Philadelphia, Chester, Bucks, Delaware, and Montgomery counties.

Get Payment Assistance

If you’re having difficulty paying your PECO bill, payment assistance programs are available, including:

• CARES – Bill credits and forgiveness for families in need.

• LIHEAP – Helps low income households pay energy bills.

• Hardship Funds – Grant assistance if facing disconnection.

• Payment Plans – Arrange installments for large balances.

PECO also offers energy efficiency rebates and free home energy assessments to help lower utility costs. Contact them to discuss qualification requirements and apply for payment assistance if needed.

Avoid Late Fees and Disconnection

PECO bills are due each month by the due date printed on your statement. Failure to pay on time incurs a 1.5% late fee on unpaid balances.

Accounts with past due balances risk disconnection, which involves extra fees to restore service. PECO will attempt contact and offer payment plans before disconnecting service.

Stay on top of your account and seek assistance early if you anticipate difficulty paying your PECO bill any month. Maintaining active service takes diligence, but PECO offers resources if you face temporary hardship.

Go Paperless with eBills

Going paperless by enrolling in eBills through My Account saves time, money, and the environment. You’ll receive bill notifications by email rather than mail when your statement is ready to view.

Benefits of eBills include:

• $3 credit on your PECO bill per account

• Faster notification when bills are ready

• Access statements anytime through My Account

• Avoid mail delays and lost paper bills

• Reduce clutter and wasted paper

Sign in to My Account and enroll in eBills under Billing & Payments to start reducing paper waste and saving money.

Choose Automatic Payments

For reliable, stress-free bill payment each month, enroll in AutoPay through My Account. This authorizes PECO to automatically deduct your balance from a bank account or credit/debit card on the due date each month.

Benefits of AutoPay include:

• Avoid late fees – your bill gets paid on time every month

• Skip manually making payments each billing cycle

• Save time by setting it and forgetting it

• Peace of mind knowing your bill is always paid

AutoPay gives you one less thing to remember each month and ensures your PECO service stays active.

Understand Your Electricity Usage and Charges

When reviewing your PECO bill each month, take a moment to understand the usage charges and fees. This ensures you know what you’re paying for and can catch any billing errors.

Key sections to understand on your PECO statement:

• Meter readings – Compare your electric/gas usage to previous months

• Distribution charges – Costs for delivering electricity and maintaining infrastructure

• Supply charges – Fees associated with generating the electricity you used

• Taxes – Gross receipts tax and other government taxes imposed

• Adjustments – Billing corrections, refunds, and account credits

Contact PECO customer support if you need clarification on your bill charges or usage before paying each month. They can explain your statement details and charges. Pay only once your bill makes sense.

Paying Your PECO Bill

From the My Account portal to authorized payment locations, PECO offers convenient ways to pay your energy bill on time each month. Pay online for quick processing or use AutoPay to set it and forget it. And seek assistance if you face hardship – PECO provides both payment relief and usage reduction programs. Maintain active service through timely bill payment.