How to Make a One-Time Bill Payment on Penelec.com

If you’re a Penelec customer in Pennsylvania you have the option to make quick, one-time bill payments online. Penelec serves over 600,000 customers across the state providing reliable electric service. For added convenience, they offer paperless billing and accept one-time payments without requiring you to set up a full online account. Read on to learn how simple it is to pay your Penelec bill online with their guest payment feature.

An Overview of One-Time Payments on Penelec.com

The fastest way to make a one-off payment to Penelec is through their online guest payment portal at penelec.com. This allows you to pay immediately without logging into an account or signing up for one. Ideal for situations when:

• You simply want to pay your current bill right away.

• You don’t have online account access but need to make a payment urgently.

• You’re making a payment for someone else, like a friend or family member.

• You just moved and are setting up new service with Penelec.

• You only periodically need to pay online and don’t want a permanent account.

To use the guest payment feature, you just need your Penelec account number and service address zip code. Payments post rapidly, and you get emailed confirmation for your records.

Step-by-Step Guide to Making One-Time Payments

Making a one-time utility payment on Penelec.com takes less than five minutes. Follow these instructions:

1. Go to penelec.com and click “Pay As A Guest” in the top right corner.

2. Enter your Penelec account number exactly as it appears on your paper bill.

3. Input your service address zip code and click “Continue”.

4. Select whether you want to pay your full balance due or a custom amount.

5. Choose your payment method – credit/debit card or electronic funds transfer.

6. Enter your payment details and billing address. Double check that all information is correct.

7. Click “Submit Payment” to finish the transaction.

8. Check your email inbox for a payment confirmation from Penelec with details of the transaction.

And that’s it! Your payment will post to your account within 1-2 business days. Penelec will also mail you a payment receipt.

Payment Methods Accepted for One-Time Payments

Penelec offers two ways to pay your bill online without creating a full account:

• Credit/Debit Card – Visa, Mastercard, American Express, or Discover cards. A non-refundable convenience fee applies.

• eCheck – Free direct withdrawal from your checking or savings account. Provide your routing and account numbers.

Whichever method you choose, rest assured Penelec uses advanced encryption and security measures to protect your data. Payments post rapidly, so it’s a great option for avoiding late fees in a pinch.

Tips for Paying Your Penelec Bill Online

• Have your account number handy to speed up the payment process. Find it printed on your latest bill.

• Save your payment confirmation email as proof the transaction went through successfully.

• Avoid typos by double checking your account number, address, and payment info before submitting.

• Contact Penelec customer support if you don’t receive a confirmation email within a few hours.

• Set a reminder on your calendar for your next bill’s due date to stay on top of payments.

• If possible, enroll in paperless billing to access your statements electronically each month.

• Consider setting up automatic monthly payments if you find yourself using the one-time payment feature frequently.

While Penelec encourages customers to enroll in a full online account for added convenience, they understand the need for quick, simple bill payments. Use their guest portal to easily pay your bill online in minutes, anytime, with just your Penelec account number and zip code.