How to Pay Your Piedmont Natural Gas Bill Quickly by Phone

If you’re a Piedmont Natural Gas customer in need of paying your bill quickly before the due date, one of the fastest ways is to call their toll-free automated phone payment system Paying your natural gas bill over the phone takes just a few minutes and processes the payment right away to avoid late fees or service interruption

This article will cover everything you need to know about paying your Piedmont Natural Gas bill by phone. We’ll provide the phone number to call walk through the payment steps and outline the benefits of paying by phone.

Overview of Piedmont Natural Gas

Piedmont Natural Gas is an energy utility company that provides natural gas service to over 1 million residential, business, and industrial customers across North Carolina South Carolina and Tennessee. They deliver clean, efficient natural gas for heating homes and powering appliances across their service territories.

Duke Energy owns Piedmont Natural Gas. The company has been around for more than 60 years. Their main office is in Charlotte, NC, and they offer local customer service and payment options in all of the areas they serve.

Piedmont Natural Gas Bill Pay Phone Number

To pay your Piedmont Natural Gas bill over the phone, simply call 800-752-7504. This toll-free number connects you to Piedmont’s automated Speedpay phone payment system.

The Speedpay automated phone line is available 24 hours a day, 7 days a week for your convenience. There are no additional fees for paying by phone using Speedpay.

What Information You’ll Need to Make a Payment

Before you call to pay your Piedmont Natural Gas bill, make sure you have the following information handy:

• Your 10-digit account number
• Zip code on your account
• Debit/credit card number or checking account number if paying directly from your bank
• Amount you wish to pay

If you have this information ready when you call, you can make the payment quickly without having to look it up.

Step-by-Step Guide to Paying by Phone

It’s easy to pay your Piedmont Natural Gas bill over the phone. Just do these steps:

1. Call 800-752-7504
2. Select your language preference
3. Enter your 10-digit account number
4. Enter the zip code on your account
5. Select whether you want to make a full or partial payment
6. Enter payment amount if making a partial payment
7. Select payment method – debit/credit card or bank account
8. For card payments, enter your card information
9. For bank account payments, enter your routing and account number
10. Authorize the payment
11. Receive payment confirmation number

The automated system will guide you through each step. The whole process takes about 5-10 minutes.

Benefits of Paying Your Bill by Phone

Paying your natural gas bill through the Piedmont Speedpay phone system offers these key benefits:

• Fast – Payments process instantly to avoid late fees.
• Available 24/7 – Call anytime day or night.
• Simple & automated – Easy to follow voice prompts.
• Secure – Payment is processed using PCI compliant system.
• Free – No added fees to pay by phone.
• Payment tracking – Get a confirmation number for your records.
• Avoid disconnection – Pay before your due date to keep service on.

Phone Payment Tips

Keep these tips in mind when paying your Piedmont Natural Gas bill by phone:

• Call a few days before your due date to avoid late fees.
• Have your account and payment info handy when you call to save time.
• Pay during off-peak hours like nights and weekends to reduce hold times.
• Opt for expedited processing to avoid mailing delays.
• Set payment reminders on your calendar so you remember to pay on time.
• Save the Speedpay number in your contacts for quicker access.

What If You Miss a Payment

If you are unable to pay your entire balance by the due date, it’s important to still pay as much as you can to avoid penalties and keep your service active. Partial payments can be made over the automated Speedpay phone system.

You can also call Piedmont’s customer service line at 1-800-752-7504 during regular business hours to discuss bill payment options if you miss a payment, such as:

• Setting up a payment arrangement plan
• Applying for financial assistance
• Requesting an extension of your due date
• Avoiding disconnection by paying past-due amounts

Discuss your situation as soon as possible to prevent further late fees or disruption to your gas service.

Paying your Piedmont Natural Gas bill by phone using the Speedpay automated system is a fast, convenient, and secure way to take care of your utility bill payment 24/7. Call 800-752-7504 anytime to pay your gas bill over the phone in minutes. Keep your account information handy when you call to expedite the process. Manage your Piedmont Natural Gas account responsibly by paying on time each month.