How to Pay Your Quest Diagnostics Bill by Phone

Paying your Quest Diagnostics medical bill is easy and convenient with several options available. You can pay online by phone by mail or even set up autopay. Read on to learn the simple steps for paying your Quest Diagnostics bill by phone.

Overview of Quest Diagnostics Billing

Over 500,000 lab tests are done every day by Quest Diagnostics, making it one of the biggest medical diagnostic testing companies in the US. Lab tests can be done at a Quest Diagnostics patient service center or by having your doctor send tests to Quest Diagnostics. You will get a bill in the mail or be able to see it online.

Bills are typically sent out within 1 week of your test. The bill will list each test performed as well as your out-of-pocket cost. This is the amount you owe after insurance. Bills are due within 30 days of the statement date.

Payment Options for Quest Diagnostics Bills

Quest Diagnostics offers multiple ways to pay your bill so you can choose the most convenient method:

• Online – Pay quickly on the Quest Diagnostics website using a credit, debit or HSA card You can also view bills and set up autopay

• Phone – Call the toll-free number to speak with a representative and pay over the phone using a card.

• Mail – Send a check or money order using the payment coupon and envelope provided with your bill.

• At a Quest Diagnostics patient service center, you can pay in person with cash, check, or credit card.

• Autopay – Set up automatic monthly payments from a credit, debit or HSA card so you never miss a payment.

Paying online or by phone allows real-time processing so your account is updated instantly. Mailed payments can take 7-10 days to process.

How to Pay Your Quest Diagnostics Bill by Phone

Paying your Quest Diagnostics bill over the phone is quick and easy. Here are the steps:

1. Locate your account number – This can be found on your billing statement or by logging into your Quest Diagnostics online account. Having your account number handy speeds up the process.

2. Call 1-866-MYQUEST (1-866-697-8378) – This is the Quest Diagnostics billing department phone number. Call anytime Monday-Friday 7am-8:30pm, Saturday 7am-4:30pm.

3. Speak with a representative – Let them know you want to make a payment on your account. Be ready to provide your name, account number, recent tests and amount owed.

4. Select payment method – Choose to pay with a credit card, debit card or HSA card. Quest Diagnostics accepts Visa, MasterCard, American Express and Discover.

5. Provide card details – Have your card ready to share the account number, expiration date and CVV security code. Debit cards can also be processed as credit transactions.

6. Confirm payment details – Verify the account, payment amount and card details are all correct before completing the payment.

7. Receive confirmation – You will get an instant payment confirmation number from the representative once processed.

And that’s it! The payment will immediately post to your account so your balance is paid and up to date. You can request an updated receipt as well. Paying by phone takes just a few minutes for fast, convenient bill payment.

Tips for Paying Your Quest Diagnostics Bill

• Have your account and billing information ready before calling for faster service.

• Pay during less busy times like weekday mornings or evenings to reduce hold times.

• Opt for autopay to guarantee your bill gets paid on time each month.

• Keep your billing statements and receipts for your records.

• Update billing information promptly if your credit card expires or billing address changes.

• Contact Quest Diagnostics to work out a payment plan if needed for large, unexpected bills.

Paying medical bills can be a headache, but Quest Diagnostics offers reliable customer service representatives to help process payments and answer any billing questions over the phone. Contact them to pay your bill easily and quickly.

Other Quest Diagnostics Billing Questions

In addition to paying your bill, the Quest Diagnostics billing department can help with:

• Providing billing statements and account history
• Setting up payment plans
• Updating insurance or payment information
• Disputing bills or charges
• Getting price estimates for tests
• Understanding coverage for specific tests
• Sending receipts or statements
• Locating nearby patient service centers

If you don’t get your issue resolved with the billing department, you can also contact Quest Diagnostics customer support through email, chat or by locating your closest Quest Diagnostics patient service center.

Apply for Financial Assistance

Uninsured or low-income patients may qualify for financial assistance programs offered by Quest Diagnostics. These can significantly lower or eliminate your out-of-pocket costs for eligible testing services. Patients who qualify can get their bill reduced by up to 50% or more. Contact the Quest Diagnostics billing department to see if you meet income requirements and apply for assistance.

Set Up Autopay

Autopay through Quest Diagnostics provides a convenient option to pay your bill automatically each month with the payment method of your choice. To set up autopay:

1. Log into your Quest Diagnostics online account
2. Under ‘Payment Information’, choose ‘Setup / Edit Auto Pay Account’
3. Enter your preferred payment account information
4. Review and submit the auto pay agreement

Autopay helps avoid late fees, service interruptions and saves you time. Payments will be processed weekly for balances over $5 or monthly on your bill’s due date. You can cancel or change your auto pay method at any time through your online account.

Locate Billing FAQs

For more information on Quest Diagnostics billing and payment, check out their comprehensive list of frequently asked questions. It covers topics like:

• Payment plan options
• High deductible plans
• HSA and FSA accounts
• Multi-step lab testing
• Price estimates
• Uninsured discounts
• Submitting claims

Reviewing the FAQs can provide helpful billing insights without needing to call in. You can also access billing guides and insurance terms in their Patient Resource Center for additional support.

In Summary

• Pay Quest Diagnostics bills online, by phone, mail or auto pay

• Call 1-866-MYQUEST (697-8378) to pay bills by phone

• Provide account number, recent tests, amount owed and card details

• Phone payments process instantly for fast, convenient billing

• Contact Quest to check eligibility for financial assistance programs

• Set up autopay to pay automatically from your credit, debit or HSA card

Paying your Quest Diagnostics bill by phone is quick and easy. Their representatives can also help answer any other billing or payment questions you may have.