How to Quickly and Easily Pay Your Water Bill Online in Abilene, TX

Living in Abilene we all rely on the city’s water utilities for this essential service. However, we do have to make sure to pay our water bills regularly to avoid any disruption. In this comprehensive guide I’ll walk you through the quick and easy online payment options available to pay your City of Abilene water bill fast.

Overview of Abilene Water Bill Payment Methods

There are a few ways residents of Abilene can pay their municipal water bills:

  • Online via the City of Abilene website
  • Over the phone
  • Automatic bank draft
  • By mail
  • In person at the Customer Service Center

Out of these, the fastest and most convenient option is paying online through the City of Abilene’s website. The online payment process takes just a few minutes to complete and gives instant payment confirmation.

Let’s look at the simple step-by-step process to pay your Abilene water bill online using the quick pay option.

Steps to Pay Water Bill Online via Quick Pay

Follow these steps to pay your City of Abilene water bill conveniently online using the Quick Pay option:

  1. Go to the Quick Pay portal on the municipal online payments website:

  2. Enter your 8-digit water account number. You can find this printed on your paper bill.

  3. Enter the customer number associated with your account.

  4. Click “Find Bill”. Your outstanding balance will be displayed

  5. Enter the payment amount and select a payment method – credit card or e-check.

  6. Provide your payment details and complete the transaction.

  7. Payment confirmation with receipt number will be shown immediately upon successful payment.

The whole process takes just 3-5 minutes! The Quick Pay online option allows fast and secure water bill payments 24/7.

Paying Your Water Bill via the City Website

Alternatively, you can also pay your water bill online via the City of Abilene website:

  1. Go to

  2. Scroll down and click on “Pay My Municipal Services Statement”.

  3. This redirects you to the Quick Pay portal mentioned earlier. Follow same steps listed above.

While both options use the same Quick Pay portal on the back-end, navigating directly from the City website makes it a bit simpler.

Benefits of Paying Your Water Bill Online

Paying your City of Abilene water bill online provides the following useful benefits:

  • Convenience of paying anytime, anywhere in just minutes
  • Avoid penalties and service disruption from late payments
  • Payment confirmation receipt provided instantly
  • Able to view billing history and make recurring payments by creating an account
  • Safer and faster than mailing checks or paying in person

Online payments also incur a lower processing fee compared to other methods. It’s just 3% of the transaction total versus higher fees for phone and in-person payments.

What to Do If You Can’t Pay on Time

If you are unable to pay your City of Abilene water bill by the due date, you can request an extension to avoid late fees.

Either call the Water Utilities department at 325-676-6405 or email them to explain your situation and request a payment extension. Make sure to pay the extended balance as soon as possible.

You can also set up a payment arrangement plan by contacting customer service if you need more time to pay your balance. This prevents water service disconnection.

Don’t Get Hit with Late Fees – Pay Online!

Save yourself the time, cost and stress of late payments by taking advantage of the convenience of online bill payment. Just have your account number handy and you can take care of your bill in minutes from anywhere!

Frequency of Entities:

Water Bill: 16
Online: 15
Abilene: 10
Quick Pay: 8
Payment: 7

Quick Pay Water Bill Abilene

Abilene resident’s fees waived after $900K water bill


How much is the water bill in Abilene, Texas?

Type of Rate / Charge / Fee
Rate / Charge / Fee Amount
First 6,000 Gallons
$3.85 per 1,000 gallons
7,000 to 15,000 Gallons
$6.55 per 1,000 gallons
Over 15,000 Gallons
$9.20 per 1,000 gallons
Customer Service Charge
Based on meter size (listed in “Monthly Fees” section)

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