Convenient Options for Paying Your Rapidan Service Authority Bill

If you live in parts of Orange or Madison County, Virginia chances are the Rapidan Service Authority (RSA) provides your home or business with essential water and sewer services. When your RSA bill comes due each month you have several quick and easy options to pay it. Understanding the available payment methods can help you choose the one that best fits your needs and schedule.

About the Rapidan Service Authority

The Rapidan Service Authority is a not-for-profit, government-owned corporation that provides water and wastewater treatment services to residents and businesses in Orange and Madison counties. Areas served include the Route 3 corridor, Lake of the Woods, Route 15, Route 20, and Gordonsville.

A board made up of people chosen by the Orange and Madison County Boards of Supervisors runs RSA. They oversee RSA’s operations and set rates for services.

Ways to Pay Your RSA Bill

RSA offers various payment methods to fit different budgets and preferences

• Online – Pay by credit/debit card or e-check through RSA’s payment portal. A small fee applies to card payments.

• By phone – Call RSA’s automated payment line anytime to pay with a card.

• Automatic bank draft – Authorize RSA to automatically withdraw funds from your bank account each month.

• By mail – Send a check or money order with your remittance stub in the envelope provided.

• In person – Stop by RSA’s office with cash, check, or card payment.

• Budget billing: You pay a set amount every month based on how much you usually use.

• Third-party bill pay—To pay your RSA bills through one app, use services like Doxo.

Most options allow setting up recurring payments so your bill gets paid automatically each billing cycle. RSA does not currently accept cryptocurrency or PayPal.

Pay Your RSA Bill Online

For quick and easy payments 24/7, RSA’s online bill pay portal is the way to go. Register your account on RSA’s website to get started.

The online system allows customers to:

• View current and past billing statements
• Check account balance
• Make one-time payments by credit/debit card or e-check
• Set up autopay for recurring payments

When paying by card, a third-party fee of $2.50 (debit card) or 2.5% (credit card) will apply. E-check payments from a bank account are free.

To use the online payment portal, you’ll need your RSA account number, billing zip code, and email address handy. The system will securely save your payment information to simplify future transactions.

Paying by Phone

For quick payments without logging in online, RSA’s automated phone system is available 24/7. Call 1-855-748-6066 and follow the prompts to enter your account details and make a payment by credit, debit, or prepaid card.

The same third-party convenience fees apply as with online card payments. Phone payments post to your account immediately. Just make sure to have your account number, zip code, and card ready when you call.

Automatic Bank Draft Payments

One of the easiest ways to pay your RSA bill is to enroll in automatic bank draft payments. This authorizes RSA to withdraw your monthly bill amount directly from your checking or savings account around the due date.

To set up bank draft payments, print and complete RSA’s authorization form. Include a voided check and return the form by mail or at RSA’s office. Bank drafts avoid fees and ensures your bill gets paid on time every month.

Paying by Mail

RSA still accepts bill payments sent by traditional mail. Simply write the payment amount on your remittance stub and return with a check or money order in the envelope provided.

Allow 3-5 business days for mailed payments to post. Payments must be received at RSA’s office by the due date to avoid late fees. Setting up automatic payments is recommended over mailing bills each month.

Pay in Person

For those who prefer paying bills in person, RSA accepts cash, checks, credit and debit cards at its office at 11235 Spotswood Trail in Ruckersville, VA. Stop by Monday-Friday during business hours to pay your bill and receive a receipt immediately.

Just be sure to bring your remittance stub from your bill to speed up the payment processing. RSA does not accept in-person payments for other customers.

Managing Payments Through doxo

Third-party bill pay services like doxo provide another option for RSA customers to pay their bill. With doxo, you can securely pay thousands of bills, including RSA, from one easy-to-use app.

To start, create a doxo account and add your RSA account. doxo stores your provider account details, bill due dates, and payment info to streamline paying bills. Pay RSA through doxo using credit/debit cards, Apple Pay, or your bank account. doxo charges no fees for payments from a bank account.

The doxo app sends bill reminders, tracks payment history, and lets you set up recurring autopay for bills like RSA. Consolidating bill pay through doxo helps you stay organized and avoid late fees.

Payment Assistance for Hardship Cases

For customers facing financial challenges, RSA provides options for payment arrangements or assistance. Those struggling to pay their bill should immediately contact RSA to discuss their situation.

Depending on circumstances, RSA may offer:

• Payment plan spreading balance over 3-6 months
• Temporary discounted rates
• Delayed payment without late fees
• Referral to county social services for financial assistance

RSA also partners with non-profit organizations that provide emergency bill payment aid. To learn about available programs and eligibility, call RSA’s customer service team.

Avoid Late Fees and Service Disruption

Important bill paying tips for RSA customers include:

• Pay on time each month to avoid a 10% late penalty after the due date
• Set up automatic payments to ensure bills get paid when traveling or busy
• Contact RSA immediately if you anticipate difficulty paying a bill
• Pay more than the minimum due to reduce outstanding balances
• Notify RSA if your contact information like phone or address changes

Keeping RSA bills current is essential to avoid late fees, collections, and potential water service interruption. If your situation changes, RSA will work to find an appropriate payment solution.

Rapidan Service Authority provides critical water and wastewater services that require monthly payment. Thankfully, RSA offers various bill payment methods like online, phone, automatic bank drafts, mail-in, and third-party services that cater to different needs and preferences. Setting up recurring auto-payments ensures bills get paid on time without the stress. But those facing hardship should contact RSA promptly to discuss payment assistance options. Paying bills promptly, communicating with RSA about difficulties, and utilizing available payment arrangements allows customers to keep services flowing.