How To Pay Your RG&E Bill Online – A Complete Guide

Rochester Electric and Gas (RG) This complete guide tells you everything you need to know to create an online account with RG and pay your gas and electric bills online.

Benefits of Paying Online

Paying your RG&E bill online provides many advantages over mailing a check or paying in person

  • Convenience – Pay anytime, anywhere with an internet connection on your computer or mobile device.

  • Speed – Online payments process instantly, compared to 4-5 days for mailed checks

  • Security – RG&E uses encryption and security measures to keep your information safe.

  • Accessibility – View past bills and payment history in your online account

  • Savings – Avoid late fees by paying on time. Online fees are less than paying by phone.

  • AutoPay – Set up recurring payments from your bank account.

Going online simplifies bill payment so you can manage your account on your own schedule.

How to Pay Your Bill Online

Follow these simple steps to pay your RG&E bill digitally:

Step 1: Register for an Online Account

Go to RG&E’s website and click “Register” to set up your online account. Fill in your contact details and create a username and password.

Step 2: Link Your RG&E Account

Under “My Profile”, select “Link/Unlink Accounts” to add your RG&E account number. Enter your 10-digit account number without dashes or spaces.

Step 3: Select a Payment Method

Saved payment methods include credit/debit cards, checking accounts, and RG&E AutoPay from your bank account.

Step 4: View and Pay Your Bill

Your account summary, balance, and next bill estimate will appear. Choose an amount to pay now or click “Quick Pay” to pay the total balance due.

Step 5: Review and Submit Payment

Double check the payment info and submit. You’ll receive a confirmation email with your receipt.

And you’re done! The full payment will instantly post to your RG&E account.

Payment Options Accepted by RG&E

RG&E offers flexible ways to pay your bill digitally:

  • Credit & Debit Card – Visa, Mastercard, Discover, American Express
  • eCheck – Use your checking account and routing number
  • RG&E AutoPay – Setup recurring payments from your bank account

Card payments cost $2.95 while eCheck is $1.95 per transaction.

Frequently Asked Questions

Here are answers to common questions about paying your RG&E bill online:

Is online payment safe and secure?

Yes, RG&E uses encryption and security measures to protect your data when paying online.

When will my online payment be applied to my account?

Online payments are applied instantly, compared to 4-5 days for mailed checks.

Can I setup recurring automatic payments?

Yes, you can enroll in RG&E AutoPay to schedule recurring payments from your bank account.

What is the cutoff time for same day payment?

Online payments made before 7 PM EST on business days post the same day.

What other bills can I pay on your website besides utilities?

You can pay your municipal services bill from the City of Rochester too.

Can I still pay by mail if I want to?

Absolutely, RG&E still accepts check or money order payments by mail if you prefer not to pay online.

Paying your RG&E gas and electric bill online is fast, easy, and secure. Sign up for an online account to take control of your utility payments and avoid late fees. Go paperless and say goodbye to stamps by paying your RG&E bill digitally!

Rochester Gas And Electric Bill Pay

General Payment Information for RGE Users

The current Price to Compare (default supply price) for RGE utilities is currently $0.464 per kWh for electric transmission and $0.247 per therm for natural gas supply. In case you choose one of the competitive energy suppliers in the area, you may receive better pricing offers, steady delivery, and high-quality service. However, there is no guarantee that you will save money on the total energy costs for electric and gas utilities, or experience an overall decrease in your applicable rates.

How to Lower Your RGE Bill

Deregulated energy plans allow customers to choose from several rates from multiple competitive energy distributors and suppliers. Check the ‘Price to Compare’ — the default rate offered by RGE — and compare it with licensed electricity supplier prices.

Arbor’s free TrueRate Protection is the best way to ensure that you always pay the lowest rate against your current ‘Price to Compare.’

For example, RGEs current electricity Price to Compare is 4.64 cents per kilowatt-hour. Arbor scans the electricity utility markets for the best rates, and will generally find lower rates than your current supplier’s price.

When your term is expiring, Arbor finds the best rate and switches you again. You always pay the best rate and never have to worry about overpaying for electricity ever again.

You can use the free savings calculator to find out how much you could save in each case. Electricity payments can be complicated, thats why a lot of people trust Arbor to manage their electricity service, so they end up saving on their energy bills.

To set up your online account, you need to register online on the Rochester Gas and Electric website.

Follow these steps to set up your account:

  • Open the link in a safe browser and provide your billing account number (found at the top-right or your energy bill.
  • Follow the prompts and provide all the required information.
  • Verify the information and click on Register.

After your account has been set up, you can choose to sign up for the paperless eBill and AutoPay, which lets you connect a bank account to your RGE account for automatic monthly payment deduction. You can maintain your account through the convenient RGE mobile app.

Once your RGE account is up and running, you can log in here.

In case you’re moving to a new residence, you can apply to transfer your service to the new address. To do that, simply apply to move the energy supply service to a new address on the RGE website, or by calling 800-743-2110.

To start, stop, and/or move your service to a new address, click here.

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