Paying your monthly electric bill is a necessity but it doesn’t need to be a hassle. Rutherford Electric Membership Corporation (REMC) offers several easy online payment options to fit any schedule or preferences. In this article we’ll explore the various ways REMC customers can pay their electric bill quickly and securely online.
Overview of REMC
REMC is an electric cooperative providing power to over 67,000 members across 10 counties in Western North Carolina. They are a member-owned co-op focused on supplying reliable electricity at the lowest possible cost.
As an electric provider, REMC aims to make bill payment as seamless as possible for busy customers. They offer online payment via their member portal as well as over the phone and in-person options.
Online payment allows customers to pay on their own schedule, anytime or anywhere. Let’s look at how REMC’s secure online payment system works.
Accessing the Online Member Portal
To pay your REMC bill online, you’ll first need to access their Member Services Portal. This is available online at rutherfordbillpay.remc.com/onlineportal.
On your first visit, you’ll need to create a login ID and password. Have your REMC account number handy to register. Once registered, you can log in anytime to manage payments.
The portal is optimized for desktop and mobile access. So you can conveniently pay bills on the go from your smartphone or tablet too.
Paying Your Bill Through the Portal
Once logged into the portal, select “Pay My Bill” from the top menu bar. Here you can view your current balance due and due date.
To make a payment, enter the payment amount and select your preferred payment method. Options include debit card, credit card, checking account, or savings account.
Enter your payment details and submit the payment. You’ll receive an immediate on-screen confirmation when the transaction processes successfully.
The portal allows partial or full payments so you can pay the total amount due or just make a smaller payment by the due date. Payments post instantly to your REMC account.
Setting Up Recurring Payments
For added convenience, you can enroll in auto-pay through the REMC member portal to have payments automatically deducted each month.
Under “My Profile”, select the AutoPay tab. Choose your desired payment method and the payment date each month. The system will automatically deduct your bill amount each billing cycle.
With auto-pay, you don’t have to remember to manually pay each month. Your bill gets paid on time, avoiding any late fees. You can cancel or update auto-pay anytime through the portal.
Reviewing Payment History
To track past payments or access payment receipts, use the “Billing & Payments” tab within the portal.
Select “Payment History” to see your transaction date, amount paid, confirmation number, and payment method for all recent payments. You can print or download PDF copies of receipts as needed.
Reviewing payment history makes it easy to monitor electric costs and have records of payments for taxes or budgeting. Download receipts for additional proof of payment.
Receiving Bills and Notifications
Along with payment options, the member portal allows customers to access online billing and account notifications.
You can opt to receive paperless billing and have your statements sent directly to your portal inbox each month. Go paper-free to save time and trees.
Account alerts and notifications can also be sent to your email or mobile device so you never miss an important update. Customize notifications for:
- Payment receipts
- Billing reminders
- Outage updates
- Appointment reminders
- And more
Contact Member Services for Support
If you have any trouble registering, logging in, or making payments through REMC’s online member portal, their team is ready to help.
Contact Member Services at 800-521-0920 or email [email protected]. They can walk you through the online payment process or troubleshoot any issues.
REMC aims to make managing your electric account as easy as possible. Their staff will happily answer questions and ensure you can use the portal with ease.
Register for an account to start enjoying seamless electric bill payment round the clock. Set up paperless billing and notifications while you’re at it. If any questions come up, REMC’s Member Services team is ready to assist you.
Payments & Billing
Electric meters are read on the first week of the following month, therefore, you will be paying a month behind. All bills are due on the 30th of each month.
Ways to Pay
- View and change account information
- Monitor and analyze your electric usage
- Make payments all from your mobile device or computer
- Set-up recurring credit card payments and sign up for bank draft
You can make a one time payment without setting up an account. Customers will need their Last Name or Business Name and account number when logging in.
Orange County REMC has an automated, secure phone system specifically for taking payments. The system accepts VISA, Mastercard, and Discover credit cards or check payments.
The automated phone system is:
- Secure
- Convenient
- Available 24/7
- Accessible from any phone
There is no additional fee for this service. A minimum payment of $4.50 is required. Before you call, you need your account number or phone number.
Mail back the stub and payment inside the envelope provided to you with your bill to our office.
You can submit your payment during office hours in our main office lobby or drive-through at 7133 N State Rd 337, Orleans, IN. You can drop off your payment in the night depository after hours located at the drive-through.
7:00am to 4:00pm
Automatically deduct your bill out of a bank account on the due date. Fill out our bank draft form and attach a voided check. You can also register a credit card or bank draft through the SmartHub app or on the automated phone system.
Online Banking: Bill Pay Tutorial
How do I pay my sci REMC Bill?
You will need your SCI account number and statement ID – Both can be found on a recent SCI REMC bill Download the SCI Connect App and click “Pay Now” to pay your bill. Call our office 24 hours a day at (800) 264-7362 to make an immediate payment via credit card, debit card, or check We accept Visa, Master Card, and Discover Card
What is REMC & how does it work?
Its principle aim is to supply dependable electric energy to its members at the lowest cost consistent with sound economy and good management. REMC is governed by a 10-member board of directors who are elected at an annual meeting of its members.
Does Orange County REMC accept credit cards?
Orange County REMC has an automated, secure phone system specifically for taking payments. The system accepts VISA, Mastercard, and Discover credit cards or check payments. The automated phone system is: There is no additional fee for this service. A minimum payment of $4.50 is required.
How do I pay my Rutherford EMC Bill?
If you pay via mail, drop box or office visit be sure to return the bottom portion of the bill with your payment. Please allow appropriate mailing time for your payment (s) to reach Rutherford EMC and be applied to your account (s). View our Locations page for a location near you. Learn more about AutoPay. Changes must be made online by the member.