Simplifying Medical Bill Payments with Riverside Medical Group

Handling medical bills can be a confusing and stressful process. With multiple bills coming from different providers, figuring out what you owe and how to pay it can quickly become overwhelming. However, Riverside Medical Group offers a streamlined online bill pay system to simplify the process. In this article, we’ll walk through everything you need to know about paying your Riverside Medical Group bills online.

An Overview of Riverside Medical Group

Riverside Medical Group provides primary and specialty care services throughout Virginia. With over 500 providers across more than 100 locations, they aim to make quality healthcare accessible and affordable.

Riverside Medical Group is part of the larger Riverside Health System. This includes Riverside hospitals, senior living communities, and other services. Depending on the care you received, you may get bills from more than one Riverside organization.

Benefits of Paying Your Bills Online

Riverside Medical Group offers an online bill pay system called Riverside Bill Pay. This provides a number of benefits over paying by cash, check, or other methods:

• Convenience You can pay your medical bills from anywhere at any time using your computer or mobile device No need to mail payments or deliver them in person,

• Tracking is easier because the online system lets you see all of your bills in one place. You can check payment status and view billing history over time.

• Payment plans: Make changes to your payment plans to pay off your debt over time without paying interest. Automatic payments can be scheduled.

• Payment alerts Get email notifications when new bills are available and when a payment is due

• Credit card rewards: Earn points, cash back, or other benefits by paying with your credit card.

• Save time: Avoid waiting in line to pay bills at your provider’s office. Online payments can be made in just a few clicks.

• Paper-free: Reduce paper waste and clutter by going paperless.

How to Pay Your Riverside Medical Group Bills Online

Paying your RMG bills through Riverside Bill Pay is simple and straightforward. Just follow these steps:

1. Go to www.riversideonline.com/pay-my-bill

2. Under “Hospital and Provider Bill Pay”, click on “Riverside Bill Pay”.

3. If it’s your first time using the system, click “Sign Up” to create an account. Otherwise, enter your username and password to log in.

4. Review your account balance and recent bills. Multiple accounts can be linked if you have bills for multiple family members.

5. Select the bill(s) you want to pay or choose “Pay Full Balance.”

6. Enter your payment amount and select a payment method. Cards, bank accounts, HSA/FSA accounts can be used.

7. Verify payment details and submit payment. A confirmation email will be sent.

It’s that easy! The online bill pay system is secure and user-friendly. Within a couple minutes you can review, manage, and pay your RMG bills from anywhere.

Tips for Managing Medical Bills Efficiently

In addition to streamlining payments, there are a few other things you can do to make managing healthcare bills less of a hassle:

• Go paperless – Call billing offices to request digital statements instead of mailed paper bills. Going paperless makes it easier to track and organize bills.

• Ask for itemized bills – Review itemized statements to check for accuracy and understand charges. Look for duplicate tests, errors, or services you don’t recall receiving.

• Compare EOBs – If you have insurance, compare bills to explanations of benefits (EOBs) from your insurer to check for mistakes. Report any discrepancies.

• Pay ASAP – Don’t delay paying bills, even if you can’t pay in full. Many providers offer discounts for paying quickly. Late fees also add avoidable costs.

• Leverage spending accounts – Use HSAs, FSAs, or other tax-advantaged accounts to pay medical bills if available. This maximizes savings.

Staying on top of medical bills takes diligence but these tips can help reduce stress and minimize the risk of costly errors. Reach out to billing offices with any questions.

Looking Beyond Bills with the Patient Portal

Managing medical bills is just one piece of the healthcare puzzle. You also need access to test results, appointment scheduling, health records, and provider communication.

This is where Riverside’s patient portal, called MyChart, comes in handy. MyChart provides all your health information in one convenient place online. It’s available for free to Riverside Medical Group patients.

With MyChart you can:

• Message your care team with non-urgent questions
• Schedule and manage appointments
• Review test results and visit summaries
• Request medication refills and renewals
• Access medical records including immunizations and procedures
• Pay bills (links to Riverside Bill Pay system)
• Complete questionnaires and forms
• Connect care between different healthcare organizations
• View bills, EOBs, and statements

MyChart is accessible from the web or through the iPhone/Android app. Sign up at your next appointment or online at east.optum.com. Connecting your RMG account provides a comprehensive view of your medical care.

Improving the Patient Financial Experience

Juggling medical bills from various providers and care settings can make patients feel overwhelmed. Riverside aims to improve the financial experience for the people they serve.

Efforts to enhance the patient financial journey include:

• Price transparency: Users can view cost estimates for procedures and services before receiving care. This allows informed decisions based on out-of-pocket costs.

• Upfront payments: Estimated patient responsibility amounts can be paid conveniently before service, often at a discount.

• Billing education: Patient access and billing teams are available to explain statements, charges, insurance coverage, discounts, and financing options.

• Affordability resources: Riverside works with uninsured/underinsured patients to find financial assistance programs and affordable care plans.

• Payment plans: Interest-free payment plans allow bills to be paid over 6-12 months depending on balance amount. Easy enrollment is available online or by calling.

By equipping patients with billing information and user-friendly payment tools, Riverside aims to relieve the stress of medical expenses and improve the care experience.

Get Support for Any Riverside Medical Bill Pay Issues

• Bill Pay Website – FAQs, how-to guides, and contact options are available at www.riversideonline.com/pay-my-bill

• MyChart Support Line – Call 1-833-678-8687 or email [email protected] for MyChart questions.

• Riverside Patient Access Services – Call 757-534-7569 for Riverside Bill Pay or general billing questions.

The billing process can feel complex and frustrating at times. But Riverside Medical Group strives to ease the burden through patient education, technology, and exceptional service. Paying bills promptly is important, but so is your peace of mind in the process.