A Convenient Guide to Rocky Mountain Power Bill Payment Locations

As a Rocky Mountain Power customer in Utah Wyoming or Idaho, you likely appreciate the essential electricity service they provide to power your home and life. But that power comes with a monthly bill that must be paid on time to avoid any service disruption. With tight budgets and hectic schedules, it can be easy to forget this recurring payment responsibility.

That’s why Rocky Mountain Power offers various convenient ways to pay your bill each month. From online payments to authorized pay stations to drop boxes and more they make it simple to take care of your electric bill payment.

In this comprehensive guide, we’ll explore all the options for paying your Rocky Mountain Power bill, including:

  • Ways to check your current balance
  • Paying online with rockymountainpower.net
  • Paying by phone with automated system
  • Mailing in a payment with check or money order
  • Setting up automatic monthly payments
  • Finding an authorized pay station location
  • Using secure drop boxes
  • Getting assistance if struggling to pay
  • Avoiding late fees and disconnection

Let’s dive into the various payment methods so you can easily stay on top of your electric bill!

Checking Your Current Balance

Before making a payment, you’ll want to confirm your current balance. There are a couple ways to do this:

  • Log into your online Rocky Mountain Power account at rockymountainpower.net to view your latest bill and up-to-date balance.

  • Call the automated phone system at 1-888-221-7070 and follow prompts to hear your account balance.

  • Wait for your monthly paper bill to arrive by mail if you still receive physical statements.

Checking your balance first prevents any surprises and lets you know the amount needed for on-time payment.

Paying Your Bill Online

For fast and easy payment processing 24/7, paying online at rockymountainpower.net is the ideal option.

To pay online, simply:

  • Go to rockymountainpower.net and click “Pay Now”

  • Login to your account or register for an account if first time

  • Select your payment amount and submit

  • Enter and confirm payment details such as card number, security code, and zip code

  • Review payment confirmation with transaction number

Online payments are quick, secure, and applied instantly to your Rocky Mountain Power account.

Paying by Phone with the Automated System

Don’t have time to login to the website and need to pay quickly over the phone? Use Rocky Mountain Power’s automated phone payment system.

Here’s how to pay by phone:

  • Call 1-888-221-7070

  • Select the “Pay Bill” option

  • Enter your 10-digit account number

  • Choose your payment amount and submit payment

  • Confirm payment details and record confirmation number

This automated phone payment option is super fast and available anytime day or night.

Mailing In Your Payment with Check or Money Order

Prefer to mail in a traditional paper check or money order each month? No problem, here are tips for mailing your Rocky Mountain Power payment:

  • Use your pre-addressed payment envelope or send to: Rocky Mountain Power, PO Box 25308, Salt Lake City, UT 84125-0308

  • Detach payment stub from bill and include with your check or money order

  • Write your account number on the check or money order

  • Allow 5-7 business days for mailed payments to process to avoid late fees

Just be sure to mail your payment 1 week before the due date listed on your bill to account for postal delivery time.

Setting Up Automatic Payments

Want to set it and forget it when paying your electric bill? Sign up for monthly automatic payments through Rocky Mountain Power.

With automatic payments:

  • Your bill amount will be automatically deducted from your bank account each month

  • Avoid late fees since it’s always paid on time

  • Save money on stamps and checks

  • Reduce paper clutter by going paperless

It’s easy to enroll in automatic payments through your online account or calling customer service at 1-888-221-7070. Then each month your electric bill is paid automatically!

Finding an Authorized Pay Station Location

If heading online or mailing a check doesn’t work for you, consider paying your Rocky Mountain Power bill in person at an authorized pay station.

You can find nearby authorized pay locations:

  • On the Rocky Mountain Power website under “Pay In Person”

  • By calling 1-888-221-7070 for assistance locating a pay station

  • Many grocery stores, check cashing locations and convenience stores participate

  • Some Ace Hardware, Albertsons, Smiths, Walmart, Safeway, Chevron stations

  • Payments made at pay stations are applied same day to your account

Using 24/7 Drop Boxes

For anytime bill payment, Rocky Mountain Power offers secure drop boxes at many locations. These allow you to drop off a check or money order payment after hours.

Look for a blue authorized payment drop box outside:

  • Rocky Mountain Power offices

  • Some partner retail locations

  • Accepts check/money order payments only, no cash

  • Payments received by 5 PM are applied same day

Drop boxes offer another after hours bill payment option.

Avoid Late Fees and Disconnection

With many due dates to remember, you may occasionally pay a bill late. Here’s what happens if your Rocky Mountain Power payment is past due:

  • A 1.5% late fee applies if not paid within 20 days of the due date

  • An automated reminder call is made around day 30 past due

  • Between days 45-50, a disconnection notice is issued

  • Electric service is disconnected around day 55-60 if still unpaid

  • A $40 reconnection fee then applies to restore service

Avoid penalties and service interruption by paying on time, enrolling in automatic payments, or contacting customer service immediately if you anticipate issues with payment.

Seeking Bill Payment Assistance

Financial hardship happens, so don’t panic if you’re struggling to pay your electric bill. Rocky Mountain Power offers programs to help, including:

  • Payment arrangements to break up balance into smaller installments

  • Extending your due date by 10 days in certain cases

  • Average monthly payment plans to even out seasonal highs/lows

  • List of federal and local energy assistance programs

  • Tips on reducing energy usage to lower your monthly bill

Contact Rocky Mountain Power as soon as possible if you need payment help – they can walk you through available assistance options.

Pay Your Bill with Ease at Numerous Locations

  • Check your balance online or by phone before paying
  • Pay online for instant processing 24/7
  • Sign up for automatic payments to set and forget it
  • Mail your check or money order with payment stub
  • Visit authorized pay stations and drop boxes to pay locally
  • Seek bill assistance if needed to avoid disconnection

Paying your bill shouldn’t be a burden or hassle. Rocky Mountain Power’s payment locations and methods make it quick and convenient to maintain your account in good standing. Be sure to pay on time each month to keep the power flowing and avoid any late penalties.

Rocky Mountain Power Bill Pay Locations

How to Check Your Bill PayIn order to view or pay your Rocky Mountain Power bill, you must first log in to your account on the company’s website. Once you are logged in, you can view your bill, pay your bill, view payment history, and set up payment plans. You can also view and pay your bill by telephone by calling the automated phone service at 1-888-221-7070 or making a payment through a live customer service representative.

Rocky Mountain Power provides customer service to answer your questions regarding your account, bill payments, and service outages. With multiple contact options, customers can reach out to Rocky Mountain Power via phone, mail, or online.

If you have a question about your bill, need information about a service outage, or want to pay your bill online, you can call Rocky Mountain Power customer service directly. The customer service phone number for Rocky Mountain Power is 1-888-221-7070. Calls are answered 24 hours a day, 7 days a week. You can also contact Rocky Mountain Power through their website, www.rockymountainpower.net, or by mail at Rocky Mountain Power, P.O. Box 439, Heber City, UT 84032.

In addition to general customer service, Rocky Mountain Power also offers a Service Outage Map that shows outages in your area. You can access this service anytime online and you can also check on the status of any reported outages. It is important to review the map regularly to help you and your family stay safe and informed.

You can also pay your bills online or sign up for AutoPay. The online payment service allows you to set up your account so that payments are automatically deducted from your checking account. This reduces paper waste and time spent writing checks or mailing bill payments.

When power outages occur, it can be difficult to ascertain the cause and the affected areas. Rocky Mountain Power offers a power outage map to help customers stay informed about potential outages in their area. This map is available on the Rocky Mountain Power website and is updated in real-time for the most accurate information.

Rocky Mountain Power Electric Rate Plans

Rocky Mountain Power offers a variety of electric rate plans for both residential and business customers. Residential customers have the option to choose from a range of rate plans that offer customized electricity solutions for those living in Utah, Wyoming, and Idaho. In addition, businesses can take advantage of special rate plans specifically tailored to their needs.

For residential customers, Rocky Mountain Power offers a range of rate plans designed to meet the needs of households of all sizes. Several basic plans are available, including a flat rate plan and a tiered rate plan. The tiered rate plan is best for those who use a lot of electricity, while the flat rate plan is best for those who do not. The tiered rate plan encourages conservation by charging more for electricity used above a certain threshold.

In addition, residential customers can also take advantage of special rate plans that are tailored to specific types of electricity customers, such as those with solar systems, electric vehicles, or those with energy efficiency upgrades. These customers can benefit from special rates that are designed to reward their efforts to be more energy efficient. For example, customers with solar systems may be eligible for special net metering rates.

For business customers, Rocky Mountain Power offers several rate plans tailored to meet their unique electricity needs. Business customers can choose from a variety of rate plans, such as time-of-use rates, flat rates, and demand rates. Time-of-use rates are designed to encourage businesses to use electricity during off-peak hours in order to reduce their electricity costs. Flat rates are best for businesses who use a consistent amount of electricity, while demand rates are designed to encourage businesses to reduce their electricity consumption during peak hours.

Rocky Mountain Power also offers special business rate plans that reward customers for their energy efficiency efforts. For example, qualifying customers may be eligible for special energy efficiency incentive rates that reward customers for making energy efficiency upgrades. In addition, many businesses may also be eligible for special rates designed to help offset the cost of installing energy efficient equipment.

By offering a variety of rate plans designed to meet the needs of both residential and business customers, Rocky Mountain Power helps its customers find the best electricity plan for their needs. Customers can visit the Rocky Mountain Power website to learn more about the various rate plans available and to find the best one for their needs.

Convenient billing options | Rocky Mountain Power

How do I pay my Rocky Mountain Power electric bill?

Businesses can also pay via Electronic Funds Transfer. With this option, you authorize your bank to send the payment in an ACH file to Rocky Mountain Power’s bank for deposit. You can receive your invoice via EDI, online or through the U.S. mail. Your payment is posted to your electric account within 24-72 hours.

How do I make a utility payment in Rocky Mount?

All utility payments should be made directly to the city of Rocky Mount. City of Rocky Mount employees will instead instruct the customer to call Customer Service at 252-972-1250 for possible assistance, or the toll-free number at 1-866-288-7608 if the customer wishes to make a payment over the phone using the automated system.

How do I contact Rocky Mountain Power?

Call the utility company at 1-888-221-7070 in order to receive assistance for your heating, cooling, and utility bills and expenses. While not every customer will be able to qualify, customer service representatives from Rocky Mountain Power will review your account and financial condition, and they will explore all options available.

Does Rocky Mountain Power charge a convenience fee?

Rocky Mountain Power partners with an independent payment provider to offer you the option of using your credit card or electronic check to make payments. The convenience fee is charged by the provider. Only customers who choose to use this service are charged a convenience fee. Don’t want to pay a convenience fee?

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