How to Pay Your Salt Lake City Utility Bill

As a Salt Lake City resident, it’s important to pay your utility bill on time every month. Salt Lake City Public Utilities is responsible for providing services that every home and business needs, such as water, sewer, stormwater, and garbage and recycling. Luckily, Salt Lake City gives you a lot of easy ways to pay your utility bill, including online, by mail, auto pay, over the phone, or in person.

Overview of Salt Lake City Utility Bill Payment

Salt Lake City Public Utilities sends monthly bills for:

• Water service
• Sewer service
• Stormwater service
• Garbage/recycling collection

To avoid late fees, you must pay by the date printed on your bill. It is your job as a customer to pay your utility bill on time every month. Salt Lake City offers flexibility with payment options like:

• Online payment
• Mail-in payment
• Auto pay
• Phone payment
• In-person payment

Customers can utilize the method that works best based on their needs and preferences each month Keep reading to learn the specifics on how to pay your Salt Lake City utility bill.

Paying Your Salt Lake City Utility Bill Online

The fastest and most convenient way for most customers to pay their utility bill is online through the SLC Public Utilities online payment system. Here’s how simple it is:

• Visit dotnet,slcgovcom/PublicUtilities and click on “Pay Bill”,

• Enter your account number and password to log into the online portal.

• Choose whether to make a one-time payment or set up recurring auto pay.

• Enter your payment details and submit.

Online bill pay accepts Visa, MasterCard, Discover Card, American Express, or eCheck. You can also view billing history, set up paperless billing, and manage account settings.

Benefits of Online Bill Pay

Paying your utility bill online offers many benefits like:

• Quick and easy payments 24/7
• Receive instant payment confirmation
• Avoid mailing delays and lost payments
• Save on postage and convenience fees
• Store payment information securely
• Access billing history and statements
• Set up autopay and paperless billing

For quick, simple utility payments anytime, online bill pay is the top choice.

Paying by Mail

To pay your utility bill by mail, simply:

• Write your account number on your check or money order

• Make it payable to Salt Lake City Public Utilities

• Mail it in the return envelope provided with your bill.

Mail your payment at least 5 business days before the due date to ensure it arrives on time. Use your bill stub and the pre-addressed envelope to expedite processing. Customers can also mail payments to:

Salt Lake City Public Utilities
PO Box 841013
Dallas, TX 75284-1013

Be sure to allow enough time for mailed payments to avoid late fees. Check with your bank about bill pay features that automatically mail payments for you.

Auto Pay for Automatic Monthly Payments

For hassle-free utility bill payments, enroll in auto pay:

• Log into online bill pay and click on Auto Pay Enrollment.

• Select whether to use your bank account or credit/debit card.

• Specify the account and date for automatic monthly payments.

• Agree to the terms and conditions.

Once enrolled, your monthly utility bill will be paid automatically on the due date. Customers receive an email confirmation each month when their payment is processed. You can cancel or change auto pay anytime through the online portal.

Benefits of Auto Pay

Choosing auto pay to pay your utility bill offers excellent benefits:

• Payments are made automatically each month

• Avoid late fees and service disruption

• Saves time and eliminates hassle of manual payments

• Peace of mind knowing bill is always paid on time

• Keep bank account or card on file for easy setup

• Receive payment confirmations to your email

For the simplest bill pay method, auto pay is tough to beat. Just set it and forget it.

Paying by Phone

For quick one-time payments, customers can pay their utility bill over the phone by calling:

(801) 483-6900

The automated system will prompt you to enter your:

• Account number

• Service address zip code

• Payment information

You can pay by debit/credit card or electronic check over the phone. A convenience fee applies to phone payments.

The phone payment line is available 24/7 for your convenience. Just dial the number above and follow the prompts to pay your Salt Lake City utility bill.

Paying In Person

To pay your utility bill in person with cash, check, or money order, visit:

Salt Lake City Public Utilities Office
1530 S. West Temple
Salt Lake City, UT 84115

Office hours are Monday – Friday, 8am – 5pm. In-person payments allow you to pay with cash and get instant payment confirmation.

You can also pay at:

Salt Lake City Treasurer’s Office
City and County Building
451 S. State St.

Make your check or money order payable to Salt Lake City Public Utilities and include your account number. Bring valid ID and your most recent bill to speed up the process.

Avoid Late Fees and Service Disruption

No matter which option you choose, be sure to pay your Salt Lake City utility bill in full and on time every month. This avoids late payment fees and potential service disruption for non-payment. If you anticipate having trouble paying on time, contact Salt Lake City Public Utilities right away to set up a payment plan.

They offer several programs to assist qualified low-income customers with paying utility bills, including:

• Deferred Payment Plans
• Low-Income Assistance Program
• Aid for fee waiver eligible customers

Reaching out early can help you take advantage of bill pay assistance and alternate payment schedules.

Essential Utility Services for Your Home

By paying your Salt Lake City utility bill promptly each month, you support continuation of these vital services:

Water – Clean, reliable drinking water to every home and business provided by meters and underground pipes.

Sewer – Wastewater collection to safely remove sewage away from your property through sewer lines.

Stormwater – Rainwater drainage system to prevent flooding and pollution entering waterways.

Garbage/Recycling – Convenient curbside collection for garbage, recycling, and compostables each week.

Your utility payments allow Salt Lake City Public Utilities to maintain and upgrade these infrastructure systems that are so crucial for households and the community.

Review Payment Options and Pay on Time

Salt Lake City makes paying your utility bill as quick and easy as possible through their website, phone system, mail, or service centers across the city. Take a few minutes each month to pay your bill in full using your preferred method. Setting up autopay ensures you never miss a payment or deal with service interruptions. Maintaining your utility account in good standing benefits you and your community.