Paying Your Water Bill with San Antonio Water Systems (SAWS)

Having reliable water and sewer service is essential for every home and business. San Antonio Water Systems (SAWS) provides these vital utilities to customers in the San Antonio, Texas area. Paying your SAWS water bill on time each month is an important responsibility. SAWS offers multiple convenient payment options to fit any schedule or preference.

Ways to Pay Your SAWS Water Bill

Customers can pay their monthly water and sewer bills in a number of ways through SAWS:

• Online: The easiest and fastest way to pay is through your SAWS account online. You can log in to make one-time payments, set up autopay, see old bills, keep an eye on your usage, and more.

• Mobile App – Download the SAWS Pay Online mobile app to pay via your iOS or Android device. Allows for quick one-time payments.

• We can be reached by phone at 210-704-SAWS (7297) and use the automated system to pay with a credit or debit card.

• In Person – Visit one of many authorized payment locations around San Antonio to pay by cash, check, money order or card

• By Mail – Mail a check or money order to SAWS PO Box address listed on your monthly paper bill statement. Allow 5-7 days to process.

• AutoPay – Enroll through your online account to have payments automatically deducted from your bank account each month.

Setting Up an Online SAWS Account

To gain access to the most convenient online and mobile payment options, you’ll first need to create an online SAWS account:

1. Go to SAWS online account login,

2. Click “Register” to create a new account.

3. Enter your SAWS account number, address, and other details.

4. Create a username and password you can easily remember.

5. Accept the terms and click “Register” when finished.

Once your account is setup, you’ll have full access to SAWS online payment services.

Making One-Time Payments Online

When logged into your SAWS account, paying your bill online takes just seconds:

1. Locate the payments tab and click “Make Payment” on your account overview page.

2. Enter the payment amount owed. The total current balance due will show by default.

3. Select whether to pay by credit/debit card or e-check (bank account).

4. Enter your payment details and click “Continue.”

5. Review everything carefully and click “Submit Payment” to complete.

Your online payment will be immediately applied to your account.

Enrolling in Automatic Payments

For easiest bill payment, enroll in SAWS autopay through your online account:

1. Click on “AutoPay Program” in the left menu bar.

2. Choose whether to link your bank account or credit/debit card.

3. Enter your account details. Double check for accuracy.

4. Pick the date each month you want payments to be processed.

5. Review and submit the enrollment form.

Once setup is complete, your bill will be paid automatically each month on the selected date. You’ll receive email notifications when payments are processed.

Avoid Late Fees and Service Interruptions

Paying your SAWS water bill on time every month ensures uninterrupted service and avoids extra fees:

• Bills are due 21 days after they are issued. Late fees apply if not paid by the due date.

• Accounts 30 days past due are subject to water service shutoff. Shutoff and restoration fees will also be charged.

• Service interruptions are inconvenient and costly – take steps to pay each bill on time.

With SAWS online account services, you can schedule one-time payments or autopay to always pay your bill promptly by the due date. Take advantage of these options to simplify bill payment each month.