Paying your SCANA Energy bill should be a quick and simple process With their user-friendly website, scanaenergycom, you can pay your SCANA Energy bill online in just a few minutes. In this article, we’ll walk through all the ways you can pay your SCANA Energy bill through their website or mobile app and discuss tips for understanding your bill and getting payment assistance if needed.
Overview of Paying Your SCANA Energy Bill
SCANA Energy offers residential and business customers several convenient options for paying SCANA Energy bills through their website, scanaenergy.com/paying-my-bill. These include:
- Paying online through your SCANA Energy account
- Paying as a guest without an account
- Paying by phone
- Paying by mail
- Paying in person at authorized payment centers
When paying your SCANA Energy bill online, you can use a checking/savings account, credit card, or debit card. Payments made directly through your SCANA Energy account are processed without fees. Guest payments and payments via phone incur a small transaction fee.
To start paying your bill, you’ll need your SCANA Energy account number, which can be found on your monthly billing statement.
Paying Online Through Your SCANA Energy Account
The easiest way to pay your SCANA Energy bill online is by setting up an online account on scanaenergy.com. Here are the steps:
- Go to scanaenergy.com and click on “My Account”
- Click on “Create an Online Account” if you haven’t already set one up.
- Enter your account information and create a username and password.
- Confirm your account creation through the email verification process.
Once your online account is activated, you can log in anytime and click “Pay Bill” to make a payment. Through your online account, you can
- Check your account balance
- View past statements
- Set up recurring payments
- Update payment methods
- Go paperless
Payments made directly through your SCANA Energy account are processed immediately without any fees. You’ll simply log in, enter payment details, submit, and you’re done!
Paying Online as a Guest
If you prefer not to create an online account, SCANA Energy allows guest payments through their website.
To pay as a guest, go to scanaenergy.com/paying-my-bill and click on “Pay Online Without Logging In”. You’ll be redirected to a secure payment page.
On the payment page, enter your SCANA Energy account number and select your payment method:
- Credit/debit card
- Electronic check
Guest payments are subject to a $3.50 transaction fee. Payments post immediately after submitting.
Paying Your SCANA Energy Bill by Phone
If you don’t have internet access, you can pay your SCANA Energy bill easily over the phone
To pay by phone, call 1-877-467-2262 and select the “Pay Bill by Phone” option. You can make payments 24/7 using:
- Debit/credit card
- Electronic check
A $3.50 transaction fee applies to phone payments. However, it’s a quick and convenient option for anyone without online access.
Paying by Mail
SCANA Energy also allows customers to mail in paper checks or money orders.
To pay by mail, send your payment to:
SCANA Energy
PO Box 105046
Atlanta, GA 30348-5046
Be sure to include your remittance stub or write your SCANA Energy account number on the check memo line. Mailed payments take 3-6 business days to process with no additional fees.
Paying in Person
For cash payments, visit an authorized SCANA Energy payment center. Center locations can be found on scanaenergy.com/paying-my-bill.
At payment centers, you can pay by:
- Cash
- Check
- Money order
A $2.25 transaction fee applies to cash payments. In-person payments post to your account immediately.
Understanding Your SCANA Energy Bill
Before paying your SCANA Energy bill, take a moment to review the charges. Your SCANA Energy bill includes:
- Account number
- Service address
- Billing period
- Meter readings
- Gas usage & charges
- Other fees & taxes
- Total amount due
The usage charges make up most of your bill and are based on:
- Rate plan
- Gas usage in units called “therms”
- Weather fluctuations
Other charges may include:
- Customer service fee
- Flat monthly fee
- Taxes
If you have questions about specific charges, contact SCANA Energy customer support. Understanding each fee will help you budget and lower costs.
Getting Payment Assistance
If you’re ever unable to pay your SCANA Energy bill in full, payment assistance options are available, including:
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Payment extensions – Call SCANA Energy to request a few extra days.
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Budget billing – Pay a fixed amount each month to even out seasonal changes.
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Bill payment assistance – Income-qualified customers can get help paying their bill.
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Hardship assistance – Those facing financial hardships can get additional support.
Don’t hesitate to call SCANA Energy at 1-877-467-2262 to learn about assistance programs you may qualify for. Communicating with them can help prevent service disruptions.
Take the time to review your monthly charges, and if you need help paying your bill, contact their customer support team to ask about available payment assistance programs. With these tips, paying your SCANA Energy bill can be a quick and easy process.
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