How to Pay Your Service Electric Bill in Wilkes-Barre

Service Electric is the leading cable, internet and phone provider in the Wilkes-Barre area. With over 300,000 customers relying on their services across Pennsylvania and New Jersey, paying your bill on time is essential to avoiding disruption. Service Electric offers various convenient ways to pay your bill online, in person, by mail or over the phone.

This comprehensive guide will walk through the different payment options available to Service Electric customers in Wilkes-Barre We’ll cover creating an online account, one-time payments, auto-pay enrollment and more Follow these tips to keep your account current and access the full range of Service Electric’s services.

Set Up Online Account Access

The easiest way to manage and pay your Service Electric bill is by setting up an online account With online account access you can

• View current and past statements
• Make one-time payments
• Set up recurring auto-pay
• Update account and contact information
• Report service issues and check outage statuses
• And more!

To create your online account:

1. Go to my.sectv.com
2. Click “Enroll” under the log-in fields
3. Enter your account number and phone number
4. Create username and password

Once enrolled, you can log in anytime to view your balance and due date. Online accounts make managing your Service Electric services much easier.

One-Time Online Payments

The fastest way to pay your Service Electric bill is through one-time online payments. To make a one-time payment through your online account:

1. Log into your account at my.sectv.com
2. Under “Billing & Payments” select “Make Payment”
3. Enter payment amount and submit
4. Complete payment details and submit

One-time payments are processed immediately and can be made up until 11:59pm on your due date to avoid late fees. You can pay by debit/credit card, checking account or HSA account. Make sure your payment amount covers your current balance to keep your account in good standing.

Enroll in Auto-Pay

For guaranteed on-time payments, enroll in auto-pay through your Service Electric online account. With auto-pay, the amount due is automatically charged to your selected payment method each month on your bill due date.

To enroll in auto-pay:

1. Login to online account
2. Under “Billing & Payments” click “Auto Pay Program”
3. Select payment method and confirm account details
4. Review and submit auto-pay agreement

Once enrolled, you’ll receive an email confirmation that auto-pay is active. You can cancel or update your auto-pay method at any time through your account.

Pay by Phone

If you prefer to speak with an agent, Service Electric offers two options to pay your bill over the phone:

Pay by Phone with Customer Service

Call Service Electric Customer Service at 570-825-8508 and select the billing and payments menu option. Provide your account information and an agent can take a one-time payment over the phone.

Phone payments through Customer Service have a $4.50 service fee applied. You can pay by debit/credit card or checking account.

Pay by Phone via Western Union

You can also make Service Electric phone payments via Western Union Speedpay. Simply call 1-888-822-0545 anytime and provide your Service Electric account details. Transactions have a $1.99 fee.

Phone payments via Western Union are fast and convenient, applied to your account immediately.

Pay by Mail

To pay your Service Electric bill by mail, detach the payment stub from your monthly statement and enclose it with your check or money order. Make sure your account number is written on the payment.

Mail your payment to:

Service Electric
PO Box 3820
Wilkes-Barre, PA 18773-3820

Mailed payments take 5-7 days to process. Send at least 7 days before your due date to avoid late fees. Cash payments cannot be accepted by mail.

Pay In-Person

Service Electric allows in-person payments at the customer service office in Wilkes-Barre. The address is:

Service Electric Cable TV & Communications
2091 PA-315
Wilkes-Barre, PA 18702

The customer service office accepts cash, check, money order or credit/debit card payments. In-person payments before 5:00pm each day are applied to your account on the next business day.

Payment Extensions and Assistance

If you are struggling to pay your Service Electric bill on time, payment extensions or financial assistance may be available:

• First-time customers can request a one-time payment extension
• Payment arrangements can be set up for large balances
• Low-income customers may qualify for bill credits or assistance
• Senior citizens and military customers may have discounted service rates

Contact Service Electric’s Customer Service team to learn more about bill assistance programs and qualifications.

Tips for Paying Your Service Electric Bill

• Enroll in paperless billing and auto-pay to avoid late fees
• Log into your online account regularly to monitor usage and charges
• Update billing address and contact information if moving
• Pay a few days early to ensure on-time payment if mailing check
• Contact Service Electric immediately if you anticipate difficulty paying
• Consider bundling services to qualify for discounts

Keeping your Service Electric account current gives you access to the best cable TV, high-speed internet and phone service in Wilkes-Barre. Pay online, by mail, by phone or in person. And take advantage of auto-pay and paperless billing to simplify bill management. Service Electric offers payment flexibility and support to meet the needs of all customers.