Paying your monthly electricity bill to Singing River Electric Cooperative doesn’t have to be a hassle. Singing River Electric makes it easy and convenient to pay your bill through a variety of options including online, through their app, by phone, automatic bank draft, mail or in person With today’s technology, you can pay your Singing River Electric bill in just a few quick clicks or taps on your phone
You can pay your Singing River Electric bill in a number of different ways and at different times each month. Singing River Electric gives you a number of payment options to make managing your account easier and more flexible.
Pay Online
The easiest way for most people to pay their Singing River Electric bill is online through the payment portal on their website. Just go to www.singingrivercom and click on “Pay Bill” From there you can login to your account and submit a payment.
Paying online allows you to securely pay your bill from your computer, tablet or mobile phone anytime day or night. You can make a one-time payment or even setup recurring payments so your bill gets paid automatically each month.
The online payment portal is convenient, and it also lets you see your current bill, see your billing history, and keep an eye on how much energy you use.
Pay with the SmartHub App
Along with the online payment portal, Singing River Electric also offers the SmartHub mobile app for your smartphone or tablet. The free app allows you to easily pay your bill, view your account and monitor electric use from anywhere.
SmartHub provides all the same functions as the online portal right from your mobile device. You can download and install the app on your iPhone, iPad or Android devices.
With SmartHub you can:
- Pay your bill immediately with just a few taps
- View current bill and account balance
- See billing history
- Monitor daily energy use
- Set up recurring payments
- Report outages
Having the ability to pay your Singing River Electric bill through the SmartHub app provides flexibility to pay whenever and wherever is convenient for you.
Pay by Phone
If you prefer to speak to a live person, you can pay your Singing River Electric bill over the phone. Just call the cooperative’s main office at 601-947-4211 or the Jackson County office at 228-497-1313 and select the billing option.
A customer service representative will assist you in making a payment over the phone using your checking account, credit card or debit card information. This provides a good option if you like talking to someone directly or don’t have access to the online options.
Pay by Mail
Paying your electric bill through the mail is also an option with Singing River Electric. Simply mail your payment stub along with check or money order to their main office:
Singing River Electric
PO Box 767
Lucedale, MS 39452
Be sure to allow 3-5 business days for your mailed payment to reach their office and be processed. Due dates are based on when they receive your payment, not the postmarked date.
Automatic Bank Draft
One of the easiest ways to pay your Singing River Electric bill is to setup automatic monthly payments through your bank account. This allows your bill payment to be automatically deducted from your checking account each month.
To start bank draft payments, you’ll need to complete an authorization form and provide a voided check. You can get a form at any Singing River Electric office, download it from their website or they can mail you one.
With bank draft, you don’t have to worry about missing payments and late fees. Your bill gets paid on time directly from your bank account automatically.
Pay in Person
You can also pay your Singing River Electric bill in person at one of their local offices:
- Main Office: 11187 Old 63 S, Lucedale, MS 39452
- Jackson County Office: 500 Highway 90, Gautier, MS 39553
- Greene County Office: 39276 Highway 63 N, Richton, MS 39476
Their offices accept cash, checks, money orders, credit and debit cards. Paying in person gives you the ability to talk directly with a customer service rep about your account or energy use questions.
Payment Kiosk Locations
For added convenience, Singing River Electric has partnered with Paymentus to offer self-service bill payment kiosks throughout their service area. Kiosks allow members to pay their electric bill in person with cash or cards without having to visit a Singing River office.
You can find payment kiosks at the following locations:
- Lucedale IGA – Lucedale, MS
- Picayune Dollar General – Picayune, MS
- Poplarville Dollar General – Poplarville, MS
- Vancleave Dollar General – Vancleave, MS
- Ocean Springs Walmart – Ocean Springs, MS
- Gautier Walmart – Gautier, MS
- Moss Point Walmart – Moss Point, MS
- Pascagoula Walmart – Pascagoula, MS
- Bay St. Louis Hancock Bank – Bay St. Louis, MS
Payment Assistance Programs
If you are having trouble paying your Singing River Electric bill, assistance programs may be available:
- Catholic Charities – Provides utility assistance in Harrison, Jackson, Hancock and George counties
- United Way – Funds utility assistance programs in Jackson and George counties
- Salvation Army – Offers help with electric bills in Jackson County for qualified applicants
- Community Action Agency – Administers federally funded bill assistance programs
Contact these organizations directly to learn more about eligibility and apply for bill payment assistance if needed.
Avoid Late Fees
Singing River Electric bills are due by the 10th of each month. Make sure to pay your bill on time to avoid a 5% late penalty fee that gets tacked onto past due balances.
Paying late can result in additional fees, shut off notices and eventually service disconnection. Stay on top of your account to prevent penalties.
Summary of Ways to Pay Singing River Electric Bill
Singing River Electric offers many flexible and convenient options for members to pay their electric bill:
- Online payment portal
- SmartHub mobile app
- Phone
- Automatic bank draft
- In person at local offices
- Payment kiosks
- Assistance programs if eligible
Review all of the payment choices and select the ones that fit your needs and preferences each month. Sign up for paperless billing and automatic payments to make bill pay even more simple.
Stay current on your Singing River Electric account to avoid late fees and potential disconnection. Reach out to their team if you have any account or billing issues.
To download the mobile app:
- Download the SmartHub app from the iPhone App Store or the Android Marketplace. (Please note SmartHub is one word.) If duplicate apps appear with the same name, National Information Solutions Cooperative provides the correct app.
- Find “Singing River Electric” by location or name and confirm.
- Enter email and password or select, “New User” if you have not already established a password to pay SRE bill online.
Take charge of your power bill with the SmartHub app:
Our SmartHub app is the fastest and most accurate way to report a power outage, view a LIVE outage map or monthly energy use, and pay your electric bill. Member account information is easily accessible and you can even view past bills.
Understanding Demand – Singing River Electric
FAQ
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How do I Pay my Singing River Electric Power Association Bill?
See our FAQ pages to learn more about doxo. Pay your Singing River Electric Power Association bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I pay my singingriver Bill?
Go to www.singingriver.com and select “Pay Bill.” Learn more about our FREE SmartHub mobile and web application. How do I sign up for the SmartHub app?
How do I contact Singing River Electric Power Association?
You can contact them directly by phone 601-947-4211, email ( [email protected]) or on their website . I’m looking for my bill. Where can I find it? You can find your bill online at Singing River Electric Power Association . What types of Singing River Electric Power Association payments does doxo process?
Who is Singing River Electric Cooperative?
For more than 80 years, Singing River Electric Cooperative has provided quality and reliable electric service to its members. We are the second largest cooperative in Mississippi and the 49th largest of 809 electric co-ops in the nation.