Southern Pine Electric is the main energy cooperative in parts of Mississippi that provides electricity to homes and businesses. You get an electric bill every month from Southern Pine. It’s important to pay it on time to avoid late fees or service interruptions.
Fortunately, Southern Pine offers multiple ways to pay your bill conveniently including by phone. Read on to learn everything you need to know about paying your Southern Pine electric bill quickly and easily over the phone.
Overview of Southern Pine Electric
Southern Pine Electric is a cooperative electric company that serves several counties in central and southern Mississippi. It is owned by its customers.
They provide electricity to over 37,000 homes and businesses in their service territory. Since the co-op is owned by its members, any money made goes back into making the system better and keeping rates low.
Southern Pine Electric sends members a monthly bill for usage that needs to be paid by the due date to avoid penalties. As a customer, you’re responsible for paying your bill on time each month.
Why Pay Your Southern Pine Bill by Phone?
Paying over the phone is a fast and convenient way to take care of your electric bill with Southern Pine Electric. Here are some of the benefits of paying by phone:
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Quick – Takes just a few minutes to make a payment using the automated phone system
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Available 24/7 – You can call to pay anytime day or night.
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Secure – Your payment and account information is safe when paying by phone
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No fees – Southern Pine does not charge any fees for paying by phone.
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Payment tracking – You’ll receive instant confirmation when your payment is made.
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Avoid late fees – Calling to pay ensures your bill is paid on time before the due date.
How to Pay Your Southern Pine Electric Bill by Phone
Paying your Southern Pine Electric bill by phone is simple and easy to do. Follow these steps:
Step 1: Call the Bill Pay Phone Number
The number to call to pay your Southern Pine Electric bill over the phone is 1-800-231-5240.
This automated phone payment system is available 24/7 so you can call anytime it’s convenient for you.
Step 2: Enter Your Southern Pine Account Information
When prompted by the automated system, you’ll need to enter your 10-digit Southern Pine Electric account number. This can be found printed on your monthly billing statement.
You’ll also be asked to enter the zip code associated with your account, which is used to verify your identity.
Step 3: Select a Payment Method
After validating your account details, you’ll need to choose whether to pay by credit card, debit card, or check.
For credit/debit card payments, you’ll enter your card number, expiration date, and CVV code.
For check payments, you’ll be prompted to enter your bank routing and account numbers.
Step 4: Enter Payment Amount
Next, enter the amount you wish to pay on your Southern Pine account. You can pay the total due, make a partial payment, or pay a specific amount.
Step 5: Confirm Payment Details
The automated system will then recap your payment details and request confirmation to process the payment. Verify all the details are correct.
Step 6: Get Payment Confirmation
Once you confirm the payment, you’ll receive instant confirmation from the automated phone system. Your payment will typically post to your account within 1 business day.
And that’s it! By following these simple steps you can pay your monthly Southern Pine Electric bill conveniently over the phone in just minutes.
Helpful Tips for Paying by Phone
Keep these tips in mind to ensure smooth Southern Pine bill payments by phone:
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Have your account number and ZIP code handy to log in faster.
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Double check payment amount before confirming to avoid errors.
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Save the phone number in your contacts for quicker access.
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Pay a few days before due date in case of processing delays.
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Notify Southern Pine if your payment will be late to avoid disconnection.
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Contact Southern Pine if you have any payment issues or questions.
What Payment Methods Can I Use?
The Southern Pine Electric automated phone payment system accepts the following payment methods:
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Credit cards – Visa, Mastercard, Discover, American Express
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Debit cards – Cards with a Visa or Mastercard logo
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Checking account – By providing your routing and account numbers
You cannot pay in cash through the phone system. Cash, money order, or check payments must be made in-person at a Southern Pine office.
Can I Set Up Recurring Payments?
Unfortunately, you cannot setup automatic recurring bill payments over the Southern Pine phone system.
To setup convenient autopay so your bill is paid automatically each month, you need to create an online MyPower account on their website.
With autopay, your monthly Southern Pine Electric bill is paid automatically on the due date from your credit card or bank account.
What if I Have Payment Issues or Questions?
If you have any problems making a payment over the phone or questions about your Southern Pine Electric account, you can contact customer service for assistance:
- By phone – Call 800-231-5240 during normal business hours
- In person – Visit any Southern Pine Electric office
- Online – Submit a contact form through their website
The friendly Southern Pine customer service team is available to help with any bill pay issues or account questions you may have.
Avoid Late Fees By Paying Your Bill on Time
As a Southern Pine Electric customer, it’s important to pay your bill in full by the due date each month to avoid late payment fees or service disconnection.
Using the automated phone payment system makes it quick and convenient to pay on time from anywhere. Remember to call 1-800-231-5240 anytime you need to pay your Southern Pine Electric bill by phone.
Bank Draft (Automatic Payment)
Set up recurring bank draft payment when you create your MYPOWER account, and never worry about missing a payment again.
When you sign up for recurring payments, your bills are automatically paid from your bank account.
To set up recurring payments, click here for a form to complete and return to Southern Pine at any location or by mail:
Please continue to make payment by mail, phone or in person until your statement indicates that the account is paid by draft. If you need the draft to be effective immediately, please contact your local office.
you can pay online with your My Power account or quickly and easily register for a new My Power account to pay.
My Power members have the following payment options:
- Pay from a bank account.
- Pay with a credit card or debit card.
To sign in to your My Power account or to register for your new My Power account, click here:
You can now make electronic payments by telephone. To pay your electric bill by phone call now.
For your convenience have the following available:
- Your Southern Pine Electric account number.
- Credit card or debit card.
The Power of Choice
Log in or sign up for your My Power account to view and pay your bill, see your daily usage, sign up for paperless billing and more. You may also pay through electronic bank draft, by mail, by using our automated phone system or in person at any Southern Pine office.
How to Pay With Your New Account Number by Phone, Mail, or In Person | Managing Your SCE Account
FAQ
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