How To Pay Your Utility Bill Online With The City Of Edinburg

Paying your utility bill is an essential task that every homeowner or resident must complete each month. For residents of Edinburg, Texas, the City of Edinburg offers online bill pay options to make this process fast and convenient. In this comprehensive guide, we’ll cover everything you need to know about paying your Edinburg utility bill online.

Overview of City of Edinburg Utility Billing

The City of Edinburg provides water, sewer, garbage collection, and other utility services to residents and businesses within the city limits. Customers receive a monthly utility bill that charges for

  • Water usage
  • Sewer service
  • Garbage collection
  • Other fees like street maintenance

Utility bills are mailed out monthly and due by the due date printed on your statement, typically around the 20th of each month.

Online Payment Options with the City of Edinburg

The City of Edinburg offers several ways for customers to pay their utility bills online for convenience

  • Online Portal—Sign in to your account at the City of Edinburg Online Payment Portal to see your bill and make one-time or recurring payments.

  • Mobile App – Download the MyCivic Utilities app for iOS or Android to manage your account and pay bills on your phone or tablet.

  • Phone Payments: To make a payment over the phone with a credit or debit card or electronic check, call 1-866-288-2031.

  • Auto Bill Pay: You can set up monthly payments to be taken automatically from your bank account or credit card.

These online options allow you to securely pay your utility bill 24/7 without having to mail payments or visit City Hall.

How to Pay Your Edinburg Utility Bill Online

Paying your utility bill through the online portal is simple and only takes a few minutes. Follow these steps:

  1. Go to and click “Sign In” in the top menu.

  2. Enter your account number and PIN number. First-time users will need to register an account.

  3. Review your account balance and select “Make Payment” for the account you want to pay.

  4. Enter your payment amount and select a payment method – credit/debit card or electronic check.

  5. Provide your payment details and complete the transaction.

  6. You’ll receive a confirmation number and email receipt for your records.

The payment will be immediately processed and applied to your account. You can also view payment history and set up automatic monthly payments through your online account.

Other Ways to Pay Your Edinburg Utility Bill

Aside from online payments, you can also pay your utility bill via:

  • Mail – Send a check or money order payable to City of Edinburg with your payment stub to the address printed on your bill. Allow 5-7 days for mail delivery.

  • In Person – Bring your payment to City Hall at 415 W University Drive during business hours (8am-5pm Monday to Friday).

  • Drop Box – Place your payment in the drop box located outside City Hall after hours. Payments are collected daily.

  • Over Phone – Call 956-388-1896 during business hours to pay your bill over the phone using automated system.

If paying close to your due date, the quickest options are online, phone, or drop box payments to avoid late fees.

Important Billing Information for Edinburg Residents

Here are some key things to know about City of Edinburg utility billing and payments:

  • Due dates are around the 20th of each month. Late fees apply after the due date.

  • Disconnection of services occurs if a past due balance is unpaid after receiving shut off notices.

  • A convenience fee of 3% applies to credit/debit card payments made online, by phone, or onsite.

  • An additional $1.60 municipal online payment fee is charged for online/phone payments.

  • Customers can set up recurring auto-pay for automatic monthly billing.

  • Account holders are responsible for keeping billing and contact information up-to-date.

  • Utility rates, fees, and billing policies are subject to change by City Council.

Paying your utility bill on time each month avoids penalties and service interruptions. The City of Edinburg’s online payment system makes it quick and easy to stay on top of your monthly utility bills. Sign up for an online account today to conveniently manage your Edinburg utility payments!

City Of Edinburg Bill Pay

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How much is the water bill in Edinburg, TX?

The following monthly water rates (inside City limits) shall be charged for water sold by the City:
Individually metered single-family residential properties
6″ Meter
8″ Meter
For each additional 1,000 gallons

How do I connect my water to the city of Edinburg?

To connect water, you need an ID, lease agreement or proof of ownership, and a deposit. Can we transfer services from one location to another?

What is the phone number for Edinburg City?

Download the City’s Edinburg 311 mobile app! Visit the Apple App Store and Google Play to download the app and start engaging with Edinburg 311. If your wireless or landline phone carrier cannot directly access the City’s 311 Call Center, you can reach us by dialing (956) 259-4357.

How can I pay my utility bills online in Edinburg?

The City of Edinburg is committed to making life easier for our community. We first gave residents the ability to enjoy paying their bills online or by telephone on June 24, 2011. Today, customers have access to paying their utility bills online and now have access to an app for both IOS and Android users!

Can I make payments online without driving to Edinburg’s office?

Need Help? The City of Edinburg has provided a new means for residents to make payments online without the inconvenience to have to drive to our offices. If you come across any issues or don’t know how to get started, please follow our tutorials below.

How do I contact the city of Edinburg?

The City of Edinburg is always committed to making life easier for the community! For any questions, please contact the Utility or Municipal Court department during their office hours, or visit their page for more information. Have something to report? Call us at 311 or visit us at

What is the town of Edinburgh municipal utilities?

The Town of Edinburgh Municipal Utilities is a municipally owned electric, water and waste water utility. Use the links below for specific information on each of these services: The Edinburgh Utilities office is located at 107 S. Holland Street and has regular office hours of 8:00 am to 5:00 pm, Monday – Friday.

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