How To Pay Your Sewer Bill Online With Southwest Suburban Sewer District

Southwest Suburban Sewer District (SWSSD) provides sewer utility services to residents across southwest King County in Washington state. If you have a sewer account with SWSSD, you’ll receive periodic bills that must be paid to continue service. Read this guide to learn how to easily pay your SWSSD sewer bill online.

Overview of SWSSD Sewer Services

SWSSD is a special purpose sewer district serving over 140,000 customers in the cities of Normandy Park, SeaTac, Des Moines, Burien, and more. As the sewer utility provider for these communities, SWSSD is responsible for:

• Operating and maintaining over 340 miles of sewer lines
• Managing 8 major pump stations and 14 smaller pump stations
• Transporting sewage to the regional treatment plant

SWSSD bills residents directly each month for sewer service based on your water consumption These fees go towards covering SWSSD’s operating costs

Benefits of Paying Your Sewer Bill Online

SWSSD offers several ways to pay your sewer bill. But managing payments through their online portal provides these advantages:

• Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing bills.

• Speed – Payments process instantly when paid online.

• Secure – Safely store payment details and personal info Transactions are encrypted

• Paperless – Receive billing statements electronically to cut paper use.

• Control – View account history, manage autopay, update details in one place.

• Discounts – Lower transaction fees compared to paying by phone.

Paying online helps both residents and SWSSD save time and money each month.

How To Pay Your SWSSD Sewer Bill Online

Follow these simple steps to pay your SWSSD sewer bill conveniently on the website:

Step 1) Go To The Payment Portal

Navigate to the SWSSD payment site at InvoiceCloud.com/SWSSDWA.

You can also access the portal via SWSSD’s website. Look for the “Pay Bill” link.

Step 2) Enter Your Account Information

First-time users will need to register their account. Have your latest bill handy and enter:

• Account number
• Service address
• Name on the account
• Email address
• Phone number

Create a secure password. Agree to the terms of use.

Step 3) Select Payment Method

Choose how you want to pay:

• Credit/debit card – Visa, Mastercard, Discover
• Bank account (e-check)

Enter your payment details securely.

Step 4) Pick Bill To Pay

Select your outstanding sewer bill from the menu. Confirm the total balance due.

Step 5) Submit Payment

Review all payment details to ensure accuracy. Check the box to authorize payment. Click “Pay Bill” to complete.

You’ll see a confirmation screen and receive a receipt by email. Your SWSSD account balance will instantly update.

Tips for Managing SWSSD Sewer Bills Online

Follow these tips for smooth online bill payment with SWSSD:

• Update your contact info online if you move houses.

• Sign up for paperless billing to get statements by email only.

• Register for autopay to have payments processed automatically each month.

• Look into applying for SWSSD’s Utility Relief Program if eligible.

• Contact SWSSD if you see any discrepancies on your sewer bill.

• Pay multiple bills in one transaction to speed up the process.

• Use a password manager so you don’t forget your login details.

What If You Miss The Payment Deadline?

If you happen to pay your SWSSD sewer bill late, here are some options:

• Pay ASAP online to minimize late fees.

• Call SWSSD to explain the situation and request a one-time waiver of late fees.

• Set up a deferred payment plan to divide the balance into installments.

• Discuss bill assistance programs if you are facing financial hardship.

Communicate with SWSSD’s billing team for customized solutions if you miss the due date.

Other Ways to Pay Your SWSSD Sewer Bill

In addition to the highly-recommended online portal, SWSSD offers these other bill payment methods:

• Phone: Call the automated payment line at (206) 244-9575 (option 1) to pay over the phone using a card.

• Mail: Send a check or money order via USPS to SWSSD’s mailing address on your bill. Allow time to arrive by due date.

• In-Person: Visit the SWSSD office in Burien to pay your bill in cash, check, or card format.

• Drop Box: Place your payment envelope into the drop box at SWSSD’s office after hours.

Choose the most convenient option for you each billing cycle.

Get Support From SWSSD’s Billing Team

If you have any questions or issues related to your SWSSD sewer bill or online payments, reach out to the billing department for assistance:

• Phone: (206) 244-9575

• Email: [email protected]

• In-Person: SWSSD Office – 2031 SW Campus Dr, Federal Way, WA

SWSSD’s knowledgeable billing staff are always happy to help customers manage their sewer accounts.

Paying your sewer bill online to Southwest Suburban Sewer District takes just minutes. Follow the step-by-step guide to conveniently monitor and pay bills through the secure portal. With proactive account management, you can focus on your daily life rather than monthly sewer payments.