Did you or a loved one recently receive care at a Spartanburg Regional Healthcare System facility? If so, you likely have a medical bill on the way. Spartanburg Regional offers secure online bill pay to handle payments easily and conveniently. Read on to learn all about creating an online account, understanding your medical bills, and keeping up with payments.
Overview of Spartanburg Regional Healthcare
Spartanburg Regional Healthcare System is a network of 7 hospitals multiple physician practices outpatient and specialty facilities located across Upstate South Carolina. Key services include
- Emergency care
- Cancer treatment
- Orthopedics
- Cardiology
- Surgery
- Outpatient imaging
- Physical rehabilitation
As a regional healthcare provider, Spartanburg Regional serves residents of Spartanburg, Greenville, Union, Cherokee, and other nearby counties.
Online Account Registration
To pay your Spartanburg Regional medical bills online, you must first create an account on their patient portal website.
How to Register
Follow these steps:
- Go to SpartanburgRegional.com and click “MyChart Login”
- Select “Sign Up Now”
- Enter your personal demographics and email
- Create a unique username and password
- Confirm your email to complete registration
You will then have access to the MyChart online portal.
Benefits of Registering
Registering for MyChart provides these key benefits:
- View and pay bills in one secure location
- Setup automatic payments
- See payment history
- Receive paperless billing
- Communicate with billing staff
Having an online account makes managing your Spartanburg Regional medical bills much easier.
Paying Your Bill Through MyChart
Once your account is open, you can pay outstanding Spartanburg Regional bills electronically:
- Log into MyChart
- Click on the Billing tab
- Select any balance and click Pay Now
- Enter your credit/debit card or bank account
The payment will process immediately and you will receive a receipt via email.
Other Ways to Pay Your Medical Bill
If you prefer not to pay online, Spartanburg Regional also accepts:
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Phone payments – Call 864-596-1001 anytime to pay over the phone using a card
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Mail payments – Send a check or money order to the address listed on your statement. Be sure to include your account number.
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In-person payments – Visit the billing office at 101 E Wood St., Spartanburg, SC 29303 to pay in cash or check.
Pay using the method most convenient for you. Online bill pay is fastest and most secure.
Understanding Your Medical Bill
When you receive a statement from Spartanburg Regional, key details include:
- Account number
- Date(s) of service
- Itemized list of charges
- Insurance payments/adjustments
- Patient balance due
- Payment due date
Carefully review each section. Report any discrepancies immediately to the billing department.
Setting Up a Payment Plan
If you cannot pay your full balance due, Spartanburg Regional offers 0% interest payment plans.
Payment plans allow you to make smaller monthly payments over 6 months to 5 years for larger balances. To enroll:
- Log into MyChart and click “Payments Plans”
- Select a monthly payment amount and schedule
- Provide debit/credit card details
- Sign agreement
You can also call 864-596-1001 to discuss payment plan options with a billing agent.
Applying for Medical Financial Assistance
Uninsured or low-income patients may qualify for Spartanburg Regional’s Financial Assistance Program. This provides discounted care based on your:
- Household size and income
- Lack of health insurance coverage
- Eligible medical services
To apply, request a Financial Assistance Application by:
- Downloading it from the hospital website
- Picking it up in person
- Calling billing and asking it to be mailed
Submit the completed application with income documentation for review. You will receive a determination letter by mail if approved.
Avoiding Medical Bill Collections
If you fail to pay Spartanburg Regional balances after 120 days, accounts are sent to collections. To avoid this:
- Pay your bill in full each month
- Enroll in a payment plan if you need more time
- Seek financial assistance if eligible
- Communicate with billing about any issues
With proactive steps, you can avoid collections and maintain a positive payment history.
Changing Your Billing Information
If you need to update your mailing address, email, phone number, insurance details or other account information, there are two options:
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Log into MyChart, go to “My Profile” and make changes
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Call billing at 864-596-1001 to report updates
Keeping this information current ensures you receive billing statements promptly.
Getting Copies of Medical Bills
To access old medical bills from Spartanburg Regional, log into your MyChart account and visit the billing tab.
You can view, download, or print bills dating back 24 months. For older bills, call billing services to request statement copies be mailed to you.
Questions About Your Medical Bill?
Don’t hesitate to contact Spartanburg Regional billing services if you have any questions or concerns about your account balance, insurance coverage, payment options, online bill pay, collections activity, or other issues.
Call 864-596-1001 Monday-Friday from 8am-5pm to speak with a representative who can check your account details and provide assistance.
Key Takeaways
Contact Us News & Highlights
- The MyChart patient portal offers patients personalized and secure online access to portions of their medical records. It enables you to securely manage and receive information about your health online. With MyChart, you can:
- Request appointments or schedule appointments directly online
- View your health summary from the MyChart electronic health record
- View test results
- Request prescription refills
- Communicate electronically and securely with your medical care team
- Pay your bill online
- eCheck-in online and e-sign consent documents before your appointment
- Request financial estimates and request financial assistance
Ready to get started? Sign Up Now
- MyChart is a free service offered to our patients. Ready to get started? Sign up now
- Patients who wish to participate will be issued a MyChart activation code during their appointment with their physician. This code will enable you to log in and create your own username and password. Patients can also sign up through our website. Click here to create an account. You may also call 1-888-84-CHART. If you would like a tutorial for creating an account, click here for a step-by-step guide.
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- An active MyChart account
- Access to the Internet by a computer, laptop or mobile device like a tablet or smartphone
- An up-to-date browser (such as Chrome, Edge or Safari) or the MyChart mobile app
If you need help installing or setting up the mobile app, click for our tutorials: iPhone tutorial Android tutorial
- For your security, your activation code expires after 2 weeks. If your activation code has expired or you did not receive one to activate your account, simply click the “Sign Up Online” button on the MyChart login page. If you still have problems, call the MyChart customer service line at 1-888-84-CHART
- Contact us at 1-888-84-CHART and after we verify your information, a new code will be sent.
- Please call our MyChart patient support line at 1-888-84-CHART.
Your Account
- Log in to MyChart and from the left menu, go to the Account Settings section and select the appropriate option. Log in now
- Reset Your Password You can also click the “Forgot password” link on the MyChart login page to reset your password online. You may also contact MyChart patient support line at 1-888-84-CHART for additional assistance.
- Recover your username You can also click the “Forgot username” link on the MyChart login page to reset your password online. You may also contact MyChart patient support line at 1-888-84-CHART for additional assistance.
- We aim to protect your privacy and the security of your information. While logged into MyChart, if your keyboard remains idle for 15 minutes or more, you will be automatically logged out of MyChart. We recommend that you log out of your MyChart session if you need to leave your computer for even a short period of time. Log in now
- Watch the video below to learn how to link all of your MyChart accounts together to create a unified view of your healthcare. Log in now
- Watch the video below to learn how to provide one-time access to your health information with another provider, such as a dentist or physical therapist. You’ll also learn about granting long-term proxy access to a MyChart account if you help manage the care for a family member. Log in now
Family Member Accounts
- Yes, you can. This is called proxy access. Pediatric patients: legal guardian/parent is required to turn in the proxy request to the childs physicians office; the office will review the proxy request and grant access. This allows a parent (or guardian) to log into their personal MyChart account, and then connect to information regarding their family member. Complete a Proxy Consent Form and return it to your physician’s office to request access to this convenient service. Adults can invite other adults to have proxy access to their MyChart account and can choose between read-only access or access to send messages and schedule appointments. Learn more about proxy access
- Each adult must establish their own MyChart account. No one can view your information unless you invite your spouse to a read-only view or viewing, scheduling, and messaging access to your MyChart account. There are 2 different types of access:
- Scheduling and messaging access
- Read-only access
Share your record (Login Required) Learn more about proxy access
Managing care or billing
How to Use Bill Pay | Online Banking Tutorial
FAQ
What is the phone number for Spartanburg Regional Bill Pay?
What is the phone number for MyChart Spartanburg Regional?
What are visiting hours at Spartanburg Regional?
Does Spartanburg Regional use Epic?
How do I pay my Spartanburg Regional Healthcare System Bill?
Get in touch with online support or Spartanburg Regional Healthcare System offers the ability to pay your bill online, by phone or by mail. Learn more. Spartanburg Regional Healthcare System is committed to providing healthcare to those in need, regardless of their ability to pay . Looking for spartanburg regional bill pay?
Does Spartanburg Regional Healthcare System have a mobile app?
This app is available only on the App Store for iPhone and iPad. MySRHS, powered by Spartanburg Regional Healthcare System, offers digital access to health information and services. From accessing your medical record to viewing current emergency and immediate care wait times, this app will help you manage and improve your health:
Does Spartanburg Regional Healthcare System have a patient portal?
Spartanburg Regional Healthcare System has a robust patient portal. MyChart gives you access to your health information online, anytime, anywhere. Create an Account Login to Your Account MyChart Proxy Forms Did you know you can schedule appointments in MyChart? What is MyChart? Is there a fee to use MyChart? How do I sign up?
Who is Spartanburg Regional Healthcare System?
Spartanburg Regional Healthcare System is dedicated to providing patient-centered care to communities we serve. Explore the wide range of services we offer. Whether you’re seeking care or visiting a loved one, Spartanburg Regional Healthcare System is here for you.