As a resident of Spring Lake North Carolina having clean running water delivered right to my home is a modern convenience I’m grateful for. But paying the water bill each month can feel like a hassle. The good news is, the Town of Spring Lake offers easy online payment options to make it quick and painless.
Here are the easy steps you need to take to pay your Spring Lake water bill online. As a customer and neighbor, I’ll give you tips on how to make the process run more smoothly.
Overview of Spring Lake Water Service
First, some background on the utility provider. The Town of Spring Lake supplies water service to residents and businesses in our Cumberland County community. They are committed to delivering safe, reliable drinking water that meets all federal and state quality standards.
The utility office is located right in Town Hall Customer service reps are available by phone or in person to assist with billing questions Online account tools also let you manage payments 24/7,
Creating an Online Account
First, go to the Town of Spring Lake’s website and make an account. Then, you can pay your bill online.
It only takes a few minutes to
- Visit www.townofspringlake.com
- Click on “Online Bill Pay”
- Enter your account number
- Provide an email address
- Create a secure password
- Accept the terms of use
Once your account is created, you can log in anytime to view your balance, make payments, check payment history, update account information, and more.
Payment Options
With your online account, the Town offers multiple ways to pay each month:
- Credit/debit card – Visa, Mastercard, Discover, American Express
- Bank account – Via ACH electronic check
- AutoPay – Set up recurring payments from your card or bank account
There is a small $1.50 convenience fee applied to online payments. But the ability to pay instantly 24/7 makes it worth it for me.
Payment Due Dates
Here are some key dates to remember when paying your Spring Lake water bill:
- Bills are issued on the 25th of each month
- Payment is due on the 10th
- Late fees apply after the 18th
- Disconnects occur on the 26th for non-payment
Be sure to pay the full amount due by the 10th of each month to avoid penalties. I like to pay right when I get my bill to stay ahead.
Enabling AutoPay
For hassle-free payments, enroll in AutoPay through your online account. Choosing this option allows recurring automatic charges to your card or bank account each month.
To set up AutoPay:
- Select “AutoPay Program” in your account
- Enter your preferred payment method
- Choose a payment date
- Review and submit the authorization
This ensures your water bill is paid on time every month, eliminating late fees and disconnects. One less thing to remember!
Payment Notices and Confirmations
When making one-time manual payments, be sure to:
- Note confirmation numbers for your records
- Check your payment history to verify the transaction
- Save online receipts or request paper copies
- Watch for email alerts after paying
These notices provide peace of mind that your payment was received as expected.
Assistance Programs
If you ever need help paying your water bill, the Town of Spring Lake offers payment arrangements and assistance programs for those facing financial hardship. Contact customer service to ask about options.
Let’s Review the Key Steps
Paying your Spring Lake water bill online is quick and easy when you follow these tips:
- Sign up for an online account
- Choose your preferred payment method
- Set up AutoPay to eliminate late payments
- Pay early each month to avoid disconnection
- Save receipts and confirm transactions
- Ask about assistance if needed
With an online account, you can monitor usage, view billing history, update information, and make payments 24/7. Say goodbye to paper bills and mailing delays! Paying your water bill swiftly online means one less chore.
An Easy Way To Pay:
The Spring Lake Improvement District offers Automatic Water Bill Payments. Simply fill out a Bank Draft form and save the hassle and expense of writing/checks. Contact the office for details
WATER RESTRICTIONS
Highlands County utilizes the rules of the strictest Water District during the watering restriction period. In this case, the strictest rules are from the Southwest Florida Water Management District and apply to all of Highlands County. Rules can change monthly, so check with the SFWMD web site for accurate times.
EVEN ADDRESSES MAY WATER ON THURSDAY AND/OR SUNDAY
ODD ADDRESSES MAY WATER ON WEDNESDAY AND/OR SATURDAY
Hand Watering and micro-irrigation of plants (other than lawns) can be done on any day and at any time.
These rules apply to all residences within the unincorporated Highlands County using the water resources, whether from public or privately owned water utility systems, private wells, or private connections with surface water bodies.
If you have further questions regarding the watering restrictions or if you would like to report someone watering on the wrong date or time, please call the Highlands County Code Enforcement office at 863-402-6915.
Thank you for your cooperation.
The Consumer Confidence Report (CCR) rule is the first EPA rule to address the public right-to-know provisions of the 1996 Safe Drinking Water amendments. The CCR became effective in September of 1998. We publish this report annually in the District Newsletter and mail it to all water users, as well as post it in the District Office Lobby. Click on the links below to see Consumer Confidence Reports.
Spring Lake Improvement District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Spring Lake Improvement District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Call us at (863) 655-1715
Spring Lake Improvement District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Spring Lake Improvement District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.
Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.
See an opportunity for us to improve? Please contact our accessibility officer or call us at (863) 655-1715.
SPRINGWATER PAYLAKE SEPT, 10, 2023
Where is the town of Spring Lake Water Department?
The Town of Spring Lake Water Department is located inside of our Town Hall which is located at 300 Ruth Street in Spring Lake. We offer a full service drive-thru window located just to the side of the Town Hall for convenient payments and transactions, and we are open
How do I pay my town of Spring Lake (NC) Bill?
See our FAQ pages to learn more about doxo. Pay your Town of Spring Lake (NC) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
How do I contact the town of Spring Lake utility account holder?
It is the responsibility of the account holder to ensure all information, including any telephone numbers, are accurate and current. Questions regarding billed charges for service or payments should be directed to the Town of Spring Lake’s Utility Accounts Customer Service at (910) 703-8912.
How do I contact the town of Spring Lake customer service?
Questions regarding billed charges for service or payments should be directed to the Town of Spring Lake’s Utility Accounts Customer Service at (910) 703-8912. Establishing a new account or transferring an account requires a photo ID, an up-to-date copy of your lease, deed, or contract, as well as your determined deposit amount.