Living in the city of Stockton California? If so you likely receive utility bills, permit fees, and other payments owed to the city government. But writing and mailing paper checks is a hassle. The good news is Stockton Gov offers easy online bill payment options to save you time and effort each month.
In this comprehensive guide, we’ll overview the benefits of paying Stockton bills online and walk through how to enroll in paperless billing and set up recurring payments
Why Pay Stockton Bills Online?
Opting into online bill payment through Stockton Gov provides many helpful perks:
Convenience
- Pay city bills securely without writing checks or buying stamps.
- Schedule one-time or recurring payments to be made automatically.
- Receive email notifications when bills are ready and payments are processed.
Control
- View payment history and track expenses in one place.
- Set up autopay for bills to be paid on their due date every month.
- Update payment methods or cancel scheduled payments anytime.
Cost Savings
- Avoid late fees by ensuring bills are paid on time.
- Reduce paper waste from printed bills and checks.
- No convenience fees to pay bills online.
Accessibility
- Pay on your computer, phone, or tablet for convenience.
- Receive text reminders about upcoming due dates.
- Check account balances prior to making payments.
Reliability
- Payment dates are guaranteed when scheduled through Stockton Gov.
- Secure encrypted transactions keep your data safe.
- Receive instant payment confirmation emails after bills are processed.
Getting Started with Online Bill Pay
Ready to enjoy the ease of paying your Stockton bills electronically? Here are the steps to enroll:
Step 1: Sign Up for Paperless Billing
- Visit the utility billing e-notification page.
- Submit the e-authorization form with your email.
- You’ll receive an email to complete enrollment.
Step 2: Create an Online Account
- Go to the Click2Gov payment portal.
- Select “New User” and enter your account details.
- Establish a username and password.
Step 3: Schedule Payments
- Pick one-time or recurring payments.
- Enter amount to pay and payment date.
- Store payment method for future transactions.
Step 4: Receive Email Notifications
- Get bill ready and payment confirmation emails.
- Optional text message alerts available too.
And just like that, your Stockton bills are totally automated! Sign in anytime to check balances or activity.
Helpful Features for Paying Stockton Bills Online
Stockton Gov provides useful features to make managing online payments easy:
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Mobile App – Pay bills via iPhone, iPad, or Android device on the go.
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Payment Calendar – See scheduled one-time and recurring payments in one place.
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Account Management – Update personal info, password, payment methods.
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Paperless Billing – Receive and view electronic bills instead of paper statements.
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Autopay – Set bills to pay automatically each month on their due date.
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Payment History – Search past transactions and print receipts.
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Notifications – Optional text/email reminders for due dates and confirmations.
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Multiple Accounts – Manage payments for multiple Stockton accounts in one login.
Which Bills Can I Pay Online?
Stockton Gov allows online payments for the following bill types:
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Utility bills – water, sewer, stormwater
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Miscellaneous fees – permits, licensing, inspections
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False alarm fines
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Code enforcement and neighborhood services fees
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Fats/oils/grease (FOG) program
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Fire permits and inspections
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Commercial/industrial inspections
So whether it’s your monthly water bill or a one-time permit charge, you can pay conveniently online 24/7.
Why Choose Stockton Gov Online Payments?
With over 20 years of serving Stockton residents, Stockton Gov offers a proven, reliable online payment solution:
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Used by over 300,000 Stockton utility customers.
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Guaranteed on-time payments avoid late fees.
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Secure SSL encrypted transactions protect your data.
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View payment receipts and billing history 24/7.
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Available in English and Spanish language options.
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Friendly US-based support if you need account help.
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Backed by the City of Stockton government.
Simplify Payments with Stockton Gov Online Bill Pay
Stop wasting time and postage mailing paper checks for your city bills and fees. By paying online through Stockton Gov’s convenient payment portal, you can automate recurring bills, receive notifications, track expenses, and avoid late fees. Sign up in just minutes to enjoy the benefits of paperless billing and easy online payments now!
Owner-only Billing Notice
A notice to all City of Stockton water service area customers was sent July 6, 2020, providing information to property owners about owner-only billing. A reminder letter was sent November 16, 2020. Customers who received the second letter and are not rental property owners, may disregard the November letter. We apologize for the error.
For questions, please contact Utility Billing Customer Service.
- The property owner of record must be the account holder.
- The property owner can request that bills are mailed care-of tenant or sent to any other address, however, the property owner is responsible for payment.
- As the account holder, the tenant is responsible for all charges billed in the tenants name.
- The property owner is not responsible for delinquent service charges and penalties billed in the tenants name.
- Change to owner-only billing may be initiated upon owner request or when the City converts to an owner account.
- Tenant is responsible for all charges billed to the tenant as the account holder.
- The property owner is not responsible for charges billed to the tenant account holder.
- When tenant accounts are closed, a new account will be opened in the name of the property owner of record.
- The bill will be mailed to the address on the San Joaquin County tax roll until/unless the property owner or authorized manager/agent requests a change in the mailing address.
- The property owner is responsible for all owner-only account charges, regardless of the mailing address.
When you open a utility account, you will receive water service through one of the two water service providers – the City of Stockton or the California Water Company (Cal Water). The City provides sewer and stormwater services to all Stockton residents. To verify your water service provider, please visit About Your Address
City of Stockton Water Service Area
In the Citys water service area, the City bills residential customers for water, sewer, stormwater. Commercial and industrial customers receive a bill from the City for sewer and stormwater, and a solid waste bill directly from Republic or Waste Management for garbage and recycling services.
- Utility accounts for addresses in the City of Stockton water service area are established only for property owners. (See “Changes to Utility Billing – Owner-only Billing”)
- Please be prepared to provide proof of ownership.
California Water Service Company (Cal Water) Service Area If your address is served by the California Water Company (Cal Water):
- Cal Water will send a bill for water service.
- The City of Stockton will send a bill for sewer and stormwater.
When a customer requests to close a utility account, a service person will be sent on the date requested to read the meter and turn off the water service. A final or closing bill will be sent to the customer approximately 3 weeks after the closing date.
If the customer has opened another account at a different location in the City of Stockton service area, every attempt will be made to apply any charges due or credit refunds from the final bill to the new account.
If the customer has not opened a new City of Stockton utility account and is due a credit refund, the customer will need to fill out and submit a Refund Request Form along with proof of payment. For more about utility bills, accounts, and charges, please refer to the Municipal Utilities Departments Water Fees and Regulations in the City Fee Schedule or call Utility Billing Customer Service during business hours. Please note that:
- Account closings will only be processed upon property ownership changes.
- Only the customer of record or their agent can request to have an account closed.
- Submit a closing request by:
- filling out and following instructions on the Request to Close an Account form or
- Call a customer service representative during regular business hours.
- Closing requests require advance notice of at least one business day and cannot be accepted for any weekend, holiday or closed Friday.
- At no time will services be provided to a property or person free of charge.
- When tenant accounts are closed, a property owner-only account will be opened to bill for water, if applicable, and/or for sewer and stormwater services, using the property owner information listed on the San Joaquin County tax roll.
- For closed accounts, tenants will be responsible for all charges billed in the tenants name. Property owners will not be responsible for charges billed to the tenant as an account holder.
- Property owners are responsible for notifying the City when property ownership has changed.
- Unpaid, delinquent accounts billed to the property owner may be liened against the property and ultimately transferred and collected through the county tax roll.
A basic penalty of ten percent (10%) of any delinquent amount will be charged on any amount remaining unpaid twenty-five (25) days from the billing date, plus one percent (1%) per month for charges that remain unpaid. Postmarks are not accepted.
For accounts where the utilities are billed to the property owner, delinquent balances may result in the recording of a lien against the property where service is provided and an assessment on the San Joaquin County Tax Roll.
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FAQ
Is there a way to pay bills online?
What is the phone number for the city of Stockton pay bill?
How to start water service in Stockton, CA?
Where can I pay City of Modesto bill?
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Agent Name
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Address
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Phone
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CA Check Cashing Stores #651
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358 North Main Street
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209-823-4000
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Wal-Mart Stores, INC #03047
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2480 Geer Road
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209-226-7000
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Wal-Mart Stores, INC #01903
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1150 Harter Road
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530-751-0130
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Riverbank Food Center
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6524 3rd Street
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209-863-2238
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How do I pay my city of Stockton Bill?
Mail your payment by check in the envelope provided with your bill. Include your account number or billing stub with mailed payment and send to: City of Stockton P.O. Box 7193 Pasadena, CA 91109-7193 Payment must be received by the City before or on the due date each month.
Does Stockton have a water bill?
The City of Stockton will send a bill for sewer and stormwater; residential bills will include a charge for garbage and recycling services. Starting March 7, 2019, City utility bills that do not include water service (non-water accounts) will begin the conversion to property owner-only billed accounts. All new accounts will be owner-only billed.
What bills do I get in Stockton?
A monthly water bill from CalWater. A monthly sewer and stormwater bill from the City of Stockton. A quarterly (3-month bill) garbage and recycling services bill from your service provider – either Republic Services or Waste Management. Quarterly bills will be mailed in January, April, July, and October.
How many utility bills does the city of Stockton have?
City of Stockton customers can expect to receive two utility bills. A monthly water bill from the City of Stockton for water, sewer, and stormwater A quarterly (3-month bill) garbage and recycling services bill from your service provider – either Republic Services or Waste Management.