Paying your utilities bill is a necessary chore, but it doesn’t have to be a hassle. Sun Prairie Utilities offers a variety of convenient online payment options that make managing your account quick and easy. In this article, I’ll walk you through the step-by-step process for setting up online bill pay and making payments through the Sun Prairie Utilities website and online account portal.
Overview of Sun Prairie Utilities Bill Payment Options
Sun Prairie Utilities offers several ways for customers to pay their electric water and wastewater bills online
- Pay online through the Sun Prairie Utilities website
- Set up autopay through your Sun Prairie Utilities online account
- Pay over the phone
- Pay in person at select payment locations
- Pay by mail
- Drop off a payment at the utility dropbox
Paying online through the website or your online account are the most convenient options for managing and paying your bill on your schedule. Let’s look at how to get set up for online bill pay.
Step 1: Create an Online Account
The first step is to create an online account on the Sun Prairie Utilities website. Here’s how:
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Go to https //myaccountsunprairieutilitiescom.
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Click “Create an Account” below the login portal.
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Enter your account information, including:
- Name on the account
- Account number
- Email address
- Password
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Select your bill delivery preference: email or paper.
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Choose a security question and provide an answer. This will allow you to reset your password if needed.
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Agree to the terms and conditions and click “Create Account.”
Once your account is created, you’ll gain access to the full suite of online account management tools.
Step 2: Pay Your Bill Online
Now that your account is set up, let’s walk through paying your bill online:
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Log into your Sun Prairie Utilities account at https://myaccount.sunprairieutilities.com.
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The overview page shows your account balance and next bill date. Click “Make a Payment” to start the payment process.
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On the payment page, choose whether you want to pay the total balance due or specify a payment amount.
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Select your payment method:
- Credit/debit card
- Electronic check
- Wire transfer
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Enter your payment details and billing information.
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Review your payment summary and click “Submit Payment” to complete the transaction.
Once submitted, your payment will typically process within 1 business day. You’ll receive a confirmation email with your payment details.
Step 3: Set Up Autopay
For ultimate bill paying convenience, you can enroll in autopay through your Sun Prairie Utilities online account. Here’s how to set it up:
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Log into your account and go to the “My Profile” page.
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Click on “Payments.”
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Select the automatic payment option.
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Choose whether to pay the minimum due or full balance each month.
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Enter your payment method information.
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Review and agree to the terms.
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Click “Confirm” to activate autopay.
With autopay set up, your bill will be paid automatically each month directly from your payment account. You’ll still receive a monthly statement for your records.
Other Online Account Features
Your Sun Prairie Utilities online account provides additional convenient features:
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View usage trends – Track your electric and water usage over time so you can identify ways to conserve.
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Set usage alerts – Get notified if your usage exceeds thresholds you define so you can adjust in real-time.
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Paperless billing – Reduce clutter and access PDF statements directly through your account.
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Notification center – Receive bill reminders, outage updates, and other important information.
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Customer support – Access FAQs and contact information right from your account.
Paying Your Bill Just Got Easier
And there you have it – a complete guide to setting up online bill pay with Sun Prairie Utilities. By taking advantage of the website and online account options, you can now manage paying your utility bill on your schedule and with just a few clicks. Convenient bill pay is a great way to simplify your finances and avoid late fees.
Some key takeaways:
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Create an online account to access the full suite of bill pay features
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Pay one-time or set up autopay directly through your account
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View usage trends, set alerts, go paperless, and more to take control of your utility costs
No more writing and mailing checks or budgeting time to pay in person. Online bill payment with Sun Prairie Utilities helps you save time and hassle when managing your monthly utilities.
Electric, Water & Sewer
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