Convenient Options for Paying Your Swepco Bill By Phone

Paying your monthly Swepco bill is an essential task, but it doesn’t have to be a hassle. Swepco offers multiple ways for customers to pay their bills quickly and easily – including convenient phone payment options. Read on to learn all about the different methods you can use to pay your Swepco bill by phone.

Overview of Swepco Bill Payment Options

Swepco aims to make paying your electricity bill as simple as possible. In addition to paying in person and by mail, Swepco also offers valuable bill payment options and services for its customers, which can be initiated by a simple phone call to our Customer Solutions Center in Shreveport at 1-888-216-3523, 24 hours a day seven days a week.

Customers have three main options for paying Swepco bills by phone:

  • Pay by automated phone system
  • Pay by speaking with a customer service agent
  • Enroll in auto-pay over the phone

Swepco also has a mobile app that allows you to easily pay your bill from your smartphone or tablet.

Paying Your Swepco Bill Using the Automated Phone System

The quickest and easiest way to pay your Swepco bill by phone is to use the company’s automated phone payment system. To access it, simply call 1-888-216-3523. The automated system is available 24/7.

When you call, follow the prompts to enter your 10-digit Swepco account number and the amount you wish to pay. The system will walk you through the process step-by-step. You’ll be able to pay your bill using a debit card, credit card or electronic check.

The automated phone payment system is highly secure. Your payment and account information is encrypted to protect your privacy. You’ll receive a confirmation number at the end verifying that your payment went through.

Paying by the automated phone system saves you time. The entire process only takes a couple of minutes. It’s available anytime day or night, even on weekends and holidays.

Paying Your Bill by Speaking with a Swepco Agent

If you prefer to speak with a live agent when you pay your Swepco bill by phone, customer service representatives are standing by to assist you. Call 1-888-216-3523 and select the option to speak with an agent.

Swepco customer service agents are available to take your payment from 7 am. to 7 pm. Monday through Friday. When you call, they’ll verify your account information and walk you through the payment process.

You can pay over the phone using debit or credit cards, checks or Swepco vouchers. Agents can also help you set up recurring automatic monthly payments.

Speaking with a knowledgeable representative gives you the ability to ask any questions you may have about your bill or account. The agents can explain charges, update your account information, take payment arrangements and more.

Enrolling in Auto-Pay Over the Phone

One of the most convenient ways to manage your Swepco account is to enroll in auto-pay over the phone. With auto-pay, your bill is paid automatically each month on the due date so you never have to worry about missing payments.

To sign up for auto-pay by phone, call 1-888-216-3523 and speak with a customer service agent. They will walk you through the enrollment process.

You’ll provide your Swepco account number, billing address, email address, and payment method you want to use for auto-pay. This can be a bank account or credit/debit card.

Once enrolled, you’ll receive an email confirmation that auto-pay is active. Your monthly bill amount will automatically be drafted from your chosen payment method on the due date.

With auto-pay, you don’t have to remember to pay each bill. It provides convenience and peace of mind knowing your electric bill is always paid on time.

Paying Your Swepco Bill via the Mobile App

In addition to phone payment options, Swepco offers a free mobile app for iOS and Android devices. The app makes it simple to pay your bill or manage your Swepco account from anywhere.

To pay your bill via the app, just download it from the Apple App Store or Google Play Store. Log into your Swepco account. The main dashboard shows your current balance due and due date.

From there, you can select the “Pay Bill” option and choose how much you want to pay. Enter your payment information and submit the payment.

The Swepco app also allows you to:

  • View current and past bills
  • Monitor your daily energy usage
  • Report power outages
  • Access account information
  • Receive notifications

Mobile bill pay gives you the flexibility to pay whenever and wherever it’s convenient for you.

Payment Methods Accepted for Phone Payments

Swepco offers multiple payment methods that you can use to pay your electricity bill over the phone:

  • Debit card – Have your Visa, Mastercard or Discover debit card ready when you call. Debit cards deduct payments directly from your checking account.

  • Credit card – Visa, Mastercard, Discover and American Express credit cards are accepted.

  • Electronic check – Provide your checking account number and routing number to pay directly from your bank account.

  • Auto-pay – Have your bill automatically drafted from your credit, debit or bank account each month.

  • Swepco vouchers – Apply voucher codes to your account for bill credits.

  • Cash – Some authorized payment locations accept cash payments.

Knowing your payment options makes it easy and convenient to pay your Swepco electricity bill over the phone.

Top Benefits of Paying Your Swepco Bill by Phone

Paying your Swepco bill by phone offers many advantages:

  • It’s fast – Make a payment in just minutes using the automated system.

  • Available 24/7 – The automated system is always available, day or night.

  • Secure – Your account and payment info are safe and encrypted.

  • Flexible – Use debit, credit, checks, auto-pay and vouchers.

  • Helpful – Speak to knowledgeable agents who can answer questions.

  • Simple – Easy to use phone or mobile app payment options.

  • Convenient – Pay from home or anywhere from your smartphone.

  • Peace of mind – Auto-pay ensures your bill is always paid on time.

Paying your Swepco bill doesn’t have to be a hassle. Using the convenient phone and mobile payment options helps you save time while managing your account with ease.

Step-By-Step Guide to Paying Your Bill by Phone

Follow these simple steps to easily pay your Swepco electricity bill using the automated phone system, customer service agent or mobile app:

Automated Phone System

  1. Call Swepco at 1-888-216-3523.

  2. Select the “Pay by Phone” option.

  3. Enter your 10-digit Swepco account number.

  4. Enter the amount you want to pay.

  5. Provide your debit/credit card number or electronic check information.

  6. Follow the prompts to process your payment.

  7. Make a note of your payment confirmation number.

Customer Service Agent

  1. Call 1-888-216-3523 and select the agent option.

  2. Give the agent your Swepco account information.

  3. Tell the agent the amount you’d like to pay.

  4. Provide your payment method (card, check, etc).

  5. Agent will process the payment for you.

Mobile App

  1. Download and open the Swepco app.

  2. Log into your Swepco account.

  3. Tap “Pay Bill” on the main menu.

  4. Enter the amount to pay and select a payment method.

  5. Review payment details and tap “Submit Payment”.

And that’s it! By following these simple steps you can easily pay your monthly Swepco electricity bill using the convenient phone or mobile app payment options.

Helpful Tips for Paying Your Swepco Bill by Phone

Follow these tips and best practices when paying your Swepco electricity bill by phone:

  • Have your account number ready – this makes the process faster.

  • Know your balance – select the exact amount you want to pay.

  • Save payment info – store your payment details to check out faster.

  • Enroll in auto-pay – set and forget your monthly payments.

  • Use the mobile app – pay from anywhere 24/7.

  • Check your confirmation number – verify your payment went through.

  • Update contact information – so Swepco can reach you if needed.

  • Ask for help – agents can explain charges or account details.

  • Set payment reminders – on your calendar so you never miss a payment.

  • Check payment history – log in online to view your billing and payment records.

Using these helpful tips will allow you to easily manage your account and pay your Swepco bill

Swepco Bill Pay By Phone

SWEPCO Payment Solutions

FAQ

What is the phone number for SWEPCO one time payment?

Southwestern Electric Power Company partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611. 0964 to make a payment. Pay by credit, debit, some ATM cards or e-check.

Where can I pay my Southwest electric bill?

Manage your account and pay your bill with Southwestern Electric’s online billing center. With our secure portal, you can view your billing and account history and make payments in your PJs from the comfort of your home.

Can I pay SWEPCO with a credit card?

For those who are looking to make payments, SWEPCO also offers an online payment center, which can be found at https://www.swepco.com/account/pay-online/. The online payment center allows customers to make payments using their choice of a major credit card or by bank account.

Where can I pay my SWEPCO bill in Shreveport, Louisiana?

Name
Address
Phone
Check Free Pay Agent – KROGER #427
9155 Mansfield Road
318.688.2010
Check Free Pay Agent – KROGER #539
6652 Youree Drive
318.795.9944
Check Free Pay Agent – LA DISCOUNT TOBACCO OUTLET
3176 North Market
318.424.5568
Check Free Pay Agent – LA DISCOUNT TOBACCO OUTLET
2918 Bert Kouns
318.688.4938

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